Interweave Textiles Limited Reviews

Name: Interweave Textiles Limited
Address: Interweave House Old Power WayEllandWest Yorkshire, ,, Interweave House Old Power WayEllandWest Yorkshire, ,, Calderdale
Rating: 4.58

4.6 Rating 618 Reviews

89 %

of reviewers recommend Interweave Textiles Limited

4.6

Based on 618 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Interweave Textiles Limited:

Based in the traditional heartland of the textile industry in West Yorkshire, Interweave Textiles is one of the UK’s largest healthcare textile suppliers.

Specialising in supplying healthcare products and patient handling products to hospitals, clinics and nursing homes.

The Interweave team work hard to deliver an unparalleled customer service experience. We go out of our way to ensure customers’ needs are met - anything is possible.

Visit Website

Phone:

1422 372333

Email:

sales@interweavetextiles.com

Location:

Interweave House Old Power WayEllandWest Yorkshire, ,,
Interweave House Old Power WayEllandWest Yorkshire, ,
Calderdale
HX5 9DE

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Interweave Textiles Limited 5 star review on 26th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I gave instructions to leave in porch for someone immobile… hence the fall socks Shame all we got was a Royal Mail card saying you weren’t in we will call again. More than disappointed”

Helpful Report

Good morning Kathryn, Thanks for taking the time to leave a review, we appreciate it. We are sorry to hear your order was not delivered how you requested. Unfortunately, we do not have control over the delivery once the order leaves us. We apologise for the inconvenience caused. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Excellent service from order to delivery. Returns and repayment to account was trouble free.”

Helpful Report

Good morning David, Thanks for taking the time to leave a review, we appreciate it. We are very pleased to hear you had a positive shopping experience with us. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“My husband has a hospital bed in his room which he found a little uncomfortable due to the fact he couldn't stick his feet out of the end of the bed when sat up, therefore his legs were scrunched up. The district nurse then informed us that the bed could be extended which was great. The problem was then , my fitted sheets didn't fit. When I found out that you did longer sheets I couldn't believe it . They went over the mattress like a dream . Thank you so much.”

Helpful Report

Good afternoon Mrs J, Thanks for taking the time to leave a review, we appreciate it! We are so pleased to hear you found the sheets you needed, and we hope your husband is feeling more comfortable now. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Very pleased with the service and prompt delivery.”

Helpful Report

Good morning Pamela, Thanks for leaving us a review, we appreciate your time. We are happy to hear you are pleased with your ordering experience and delivery. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Was disappointed with the colour, but came to a satisfying outcome”

Helpful Report

Good morning Keenan, Thanks for taking the time to leave a review, we appreciate it! We are pleased to hear you are satisfied with your order, and apologise for any inconvenience. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Very efficient sales service”

Helpful Report

Good morning Roger, Thanks for leaving us a review, we appreciate your time! We are happy to hear you had a positive ordering experience with us. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Excellent service and great product.”

Helpful Report

Good morning Colette, Thanks for taking the time to leave a review, we appreciate it! We are happy to hear you are pleased with your product and ordering experience. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Item never arrived”

Helpful Report

Good morning Kelly-Ann, Thanks for taking the time to leave a review, we appreciate it. We are sorry to hear your order has not arrived, and we apologise for any inconvenience this has caused you. We are looking in to this for you, or you can contact us at info@interweavetextiles.com with any additional information about your order. Kind regards, Interweave Customer Services Team

“Very good service”

Helpful Report

Good morning Nickalene, Thanks for taking the time to leave a review, we appreciate it. We are pleased to hear you had a positive ordering experience with us. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Excellent, perfect for swollen ankles and wide fitting, also easy to put on . Wide tops so no restriction marks above the ankle warm and snug toes. Will be ordering more for replacing my old tight shrunk socks.”

Helpful Report

Good morning David, Thank you for leaving us a review, we appreciate your time. We are very pleased to hear the socks work well for you and bring you comfort. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Excellent product fitted sheet does not crease. Excellent delivery.but with vat added and delivery charges item was a bit costly but I bought 3 !!!”

Helpful Report

Good afternoon Roy, Thanks for taking the time to leave a review, we appreciate it! We are pleased to hear you are happy with the sheet, and that it arrived promptly and safely. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Hi, I was expecting a slightly smaller size of medium version. I used this long sleeve scrub previously in one of the hospitals I worked. Maybe I didn’t check the size properly prior to purchase. The material is very good quality and soft. I had to pay the EU tax of €13 plus which makes me very reluctant to buy again unfortunately. Customer service otherwise very good.”

Helpful Report

Good morning Yulia, Thanks for taking the time to leave a review, we appreciate it. We are pleased to hear you are happy with the scrub warm up jacket. Unfortunately we are unable to control the EU charges. We understand your concerns with this. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“I am grateful that i was able to use this website to purchase some very secure anti slip socks for my Mum following her hip replacement surgery. Prices were fair and delivery was swift. Thank you”

Helpful Report

Good afternoon Sarah, Thanks for taking the time to leave a review, we appreciate it! We are pleased to hear you found the socks you needed for your mum. We wish her a swift recovery. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“I think the design of the sheets are very good but they don't fit all Unfortunately for me I may have got measurements wrong. I have a hospital bed with a blow-up mattress provided by valley of the sheet does not fit and I thought it was a fit all and stretch This is not this company's fault Birthday sheet is too big which I find crazy Very polite to speak to And thank you for your service”

Helpful Report

Good morning Paul, Thanks for taking the time to leave a review, we appreciate it. We are sorry to hear the sheets did not fit as you expected. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Am happy.It was unfortunate that I may have been in shower when Royal Mail called so a date later than could have been.It could be good to add instructions re safe place to order instructions.I thought you turned the order around quickly! Thanks!”

Helpful Report

Good afternoon Robyn, Thanks for taking the time to leave a review, we appreciate it. We are pleased to hear the order arrived promptly. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Quality fine but turned out to be too tight. Wish I’d just bought one pair instead of 5.”

Helpful Report

Good morning Irene, Thanks for taking the time to leave a review, we appreciate it. We always recommend sizing up in the socks for swollen feet, we apologise for any inconvenience. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Excellent product and excellent service, very prompt delivery.”

Helpful Report

Good morning Susan, Thanks for taking the time to leave a review! We are happy to hear you had a positive shopping experience with us. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“nice scrubs”

Helpful Report

Good morning Krishnakumar, Thanks for leaving us a review, we appreciate it! We are pleased to hear you are happy with the scrubs. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Good delivery, items of good quality and easy to fit.”

Helpful Report

Good morning Angus, Thank you for taking the time to leave us a review, we appreciate it. We are pleased to hear you are happy with your order. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Perfect fit for air flow bed. Soft and well made. Easily washed at higher temp if needed. Not too expensive either”

Helpful Report

Good morning Judith, Thanks for leaving us a review, we appreciate it. It is great to hear you are happy with your order. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

Interweave Textiles Limited is rated 4.6 based on 618 reviews