Interweave Textiles Limited Reviews

Name: Interweave Textiles Limited
Address: Interweave House Old Power WayEllandWest Yorkshire, ,, Interweave House Old Power WayEllandWest Yorkshire, ,, Calderdale
Rating: 4.58

4.6 Rating 617 Reviews

89 %

of reviewers recommend Interweave Textiles Limited

4.6

Based on 617 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Interweave Textiles Limited:

Based in the traditional heartland of the textile industry in West Yorkshire, Interweave Textiles is one of the UK’s largest healthcare textile suppliers.

Specialising in supplying healthcare products and patient handling products to hospitals, clinics and nursing homes.

The Interweave team work hard to deliver an unparalleled customer service experience. We go out of our way to ensure customers’ needs are met - anything is possible.

Visit Website

Phone:

1422 372333

Email:

sales@interweavetextiles.com

Location:

Interweave House Old Power WayEllandWest Yorkshire, ,,
Interweave House Old Power WayEllandWest Yorkshire, ,
Calderdale
HX5 9DE

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Interweave Textiles Limited 5 star review on 26th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality and great delivery and packaging . Very impressed”

Helpful Report

Good afternoon Caroline, Thanks for leaving a review, we appreciate your time! We are glad to hear your order arrived quickly, and that you are pleased with the items. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Very fast shipping perfect condition . And very cosy . Will definitely be buying again”

Helpful Report

Good morning Crina, Thanks so much for your review! It’s great to hear you’re happy with your order, and we really appreciate your feedback. If you do have any further queries or comments, please don’t hesitate to get in touch via info@interweavetextiles.com – Kind regards, the Team at Interweave

“Very straightforward to order, received my order very quickly, and I'm very pleased with my purchase of a new slidesheet.”

Helpful Report

Good morning Netta, Thank you for taking the time to leave a review! We pride ourselves in our products and delivery times, and it’s always great to hear that this is appreciated. If you do have any further queries or comments, please don’t hesitate to get in touch via info@interweavetextiles.com – Kind regards, the Team at Interweave

“At he moment , despite being promised a Royal Mail 24 service , your products have not been delivered to my elderly next of kin I can’t track it as it says can only be tracked “ once an attempt at delivery has been made “ Disappointed”

Helpful Report

Good morning Paul, Thank you for taking the time to write a review, we do appreciate all feedback from our customers. As discussed during your call yesterday, please do let us know if your order has not arrived in 5 working days. We completely understand how frustrating this can be and can only apologise for the inconvenience caused which is unfortunately outside of our control. In the meantime, please don’t hesitate to get in touch via info@interweavetextiles.com – Kind regards, the Team at Interweave

“Easy to order, arrived very quickly. Product as described and fits perfectly, father in law as swollen feet as been difficult to find items that fit.”

Helpful Report

Good morning Sarah, Thank you for taking the time to leave a review! We pride ourselves in our products and delivery times, and it’s always great to hear that this is appreciated. If you do have any further queries or comments, please don’t hesitate to get in touch via info@interweavetextiles.com – Kind regards, the Team at Interweave

“Received exactly what I ordered”

Helpful Report

Good morning Alma, Thanks so much for your review! It’s great to hear you’re happy with your order, and we really appreciate your feedback. If you do have any further queries or comments, please don’t hesitate to get in touch via info@interweavetextiles.com – Kind regards, the Team at Interweave

“Brilliant prices, service and products”

Helpful Report

Good morning Quamar, Thanks for taking the time to leave a review! It's great to hear you're happy with your purchase. If you do have any further queries or comments, please don’t hesitate to get in touch via info@interweavetextiles.com – Kind regards, the Team at Interweave

“The order was delivered very quick and very glad of the items.”

Helpful Report

Good morning Denise, Thanks for leaving a review, we appreciate your time! We are glad to hear your order arrived quickly, and that you are pleased with the items. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“I find that the product is perfect. The pillows are identical to those I had whilst in Hospital. But Really. The amount you charge to deliver them and in a plastic bag such ultra light pillows just 2!!! The parcel could have blown away there's no way the delivery price should have been SO HIGH!! 😠😤💰💰💸💸”

Helpful Report

Good afternoon Karen, Thanks for leaving a review, we appreciate your time. We understand your frustrations. Our carriage charge is to ensure safe and fast delivery. We offer free delivery on orders over £50 to UK mainland. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Exactly what was required”

Helpful Report

Good afternoon John, Thanks for taking the time to leave a review, we appreciate it! We are pleased to hear you are happy with the order. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Colour is as shown online, quality seems fine too. I haven't washed the blankets yet so can't comment on laundry performance.”

Helpful Report

Good morning Mary, Thanks for taking the time to leave a review, we appreciate it. We are pleased to hear you are happy with the order. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Always quick to deliver. A pleasure to deal with.”

Helpful Report

Good morning Martin, Thank you for taking the time to leave us a review, we appreciate it! We are happy to hear you had a positive ordering experience with us. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“I paid UK VAT to Interweave for goods shipped to ireland, then was charged Irish VAT again on arrival (i was also charged nearly £15 to post an envelope and was charged UK VAT on that too) I won’t be buying here again”

Helpful Report

Good morning Barry, Thanks for taking the time to leave a review. We are very sorry to hear you had shipping issues, and we are looking into this currently. We sincerely apologise for any inconvenience caused. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Ordered 4 Fitted sheets for Hospital Bed. Good quality and they arrived on time. No problems. Great service. Happy Customer.”

Helpful Report

Good morning Ann, Thanks for taking the time to leave a review, we appreciate it. We are pleased to hear you are happy with the sheets. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“love the xxl large double sided non stick socks. good size and easy to get on as a stroke patient.”

Helpful Report

Good morning Jonathan, Thanks for taking the time to leave a review, we appreciate it! We are glad to hear you are happy with the socks and that they are helpful. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Very quick dispatch”

Helpful Report

“My husband was introduced to these socks in hospital,I ordered some for him the only thing he has found the ankle ribbing is a bit snug , hope with a wash they may losten up a bit .”

Helpful Report

Good afternoon Pauline, Thanks for taking the time to leave a review, we appreciate it! We are pleased to hear you found the socks you needed. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Swift delivery and socks arrived in individual plastic packets. Happy with all, will be back for more colours once the size i require is stocked. Thank you”

Helpful Report

“My dad had these socks in hospital - and they are great for his recovery at home too”

Helpful Report

Good morning Jean, Thank you for taking the time to leave a review, we appreciate it! We are pleased to hear you are happy with the socks. We wish your dad a speedy recovery. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Size perfect, however, the colour on the picture was beige and I received light grey socks for my father,”

Helpful Report

Good morning Barbara, Thanks for taking the time to leave a review, we appreciate it! Our slipper socks are colour coded per size. Light grey socks are a size XXL. If this is the size you required, then you have the correct pair. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

Interweave Textiles Limited is rated 4.6 based on 617 reviews