Interweave Textiles Limited Reviews

Name: Interweave Textiles Limited
Address: Interweave House Old Power WayEllandWest Yorkshire, ,, Interweave House Old Power WayEllandWest Yorkshire, ,, Calderdale
Rating: 4.58

4.6 Rating 617 Reviews

89 %

of reviewers recommend Interweave Textiles Limited

4.6

Based on 617 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Interweave Textiles Limited:

Based in the traditional heartland of the textile industry in West Yorkshire, Interweave Textiles is one of the UK’s largest healthcare textile suppliers.

Specialising in supplying healthcare products and patient handling products to hospitals, clinics and nursing homes.

The Interweave team work hard to deliver an unparalleled customer service experience. We go out of our way to ensure customers’ needs are met - anything is possible.

Visit Website

Phone:

1422 372333

Email:

sales@interweavetextiles.com

Location:

Interweave House Old Power WayEllandWest Yorkshire, ,,
Interweave House Old Power WayEllandWest Yorkshire, ,
Calderdale
HX5 9DE

Write Your review

Tell us how Interweave Textiles Limited made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Interweave Textiles Limited 5 star review on 26th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient service, my order came quickly. Very happy with the product. Will be using this company again, and I would recommend them.”

Helpful Report

Good afternoon Marjorie, Thanks for taking the time to leave a review, we appreciate it! We are happy to hear you had a positive experience with us. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Ordered these nightshirts for my husband who is bedbound. Due to not wearing his normal daytime clothes, these nightshirts are an ideal alternative, they look quite smart having collar and lapels. They wash really well, dry quickly and need little or no ironing. A great buy for his situation.”

Helpful Report

Good afternoon Carol, Thanks for taking the time to leave a review, we appreciate it! We are pleased to hear you are happy with the nightshirt and that it benefits your husband. We wish him well. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Prompt service”

Helpful Report

Good morning Liz, Thanks for taking the time to leave a review, we appreciate it! We are pleased to hear you had a good experience with us. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Although these socks sort of help her from slipping, I ordered 5-8 but don't think they are long enough they just come a little pass her ankle,she is a size 6 so thought they would be a bit longer”

Helpful Report

Good morning Jan, Thanks for taking the time to leave a review, we appreciate it. We are pleased to hear the socks help. Our product pages feature a size guide with the full length of the sock and how to measure for the right size. We hope this can help. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Socks good but took 6 days to come. Probably unreliable Royal Mail at present.”

Helpful Report

Good morning Richard, Thanks for taking the time to leave a review, we appreciate it! We are pleased to hear you are happy with the socks, and apologise for any inconvenience regarding the delivery. Unfortunately we have no control over this. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Product was as stated and of good quality. It was easy to order and swiftly despatched.”

Helpful Report

Good morning Jane, Thanks for taking the time to leave a review, we appreciate it! We are pleased to hear you are happy with your order. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Elite thermal throw. Very lightweight. Used with just a sheet and no drafts through material. Because of pain, unable to bear the weight of a duvet. Saw these blankets being used in hospital and thought I'd give it a try. Highly recommend.”

Helpful Report

Good morning Joan, Thanks for taking the time to leave a review, we appreciate it. We are pleased to hear you are happy with the blanket. And we wish you well. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“The usual excellent service previously experienced with this firm”

Helpful Report

Good morning Sue, Thanks for leaving us a review, we appreciate your time! We are pleased to hear you had another great experience with us. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Very pleased with my purchase of socks and very fast delivery. Will use this company again.Thanks.”

Helpful Report

Good morning, Thanks for taking the time to leave a review, we appreciate it! We are happy to hear you are pleased with your order, and we are glad it arrived promptly. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Good quality just what I needed.”

Helpful Report

Good morning Linda, Thanks for taking the time to leave a review, we appreciate it. We are pleased to hear you are happy with your order. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Good service comfortable to wear and non slip”

Helpful Report

Good morning Elsie, Thanks for taking the time to leave a review, we appreciate it! We are pleased to hear you are happy with your order. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“another great delivery by interweave t goods as ordered will use again when needed quality hospital sheets strong all good”

Helpful Report

Good morning Julia, Thanks for leaving a review, we appreciate your time. We are pleased to hear you had a great ordering experience with us. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Everything arrived fine. The feel of the sheets is lovely and they wash fantastically well. The blankets are superb. Unfortunately the labels on the sheets and mattress protectors are not as they should be. I ordered 5 single mattress protectors and received 4 doubles and one king. You were brilliant at replacing them thank you. What a waste though! And the one in a king bag was actually a double! The fitted bottom sheets are lovely single sheets but I wondered why the fitted top sheets were pretty wide and found out they are also doubles. I had already opened those and have soiled them so cannot return them.”

Helpful Report

Good morning Denise, Thanks for taking the time to leave a review, we appreciate it! We are pleased to hear you are happy with the sheets and blankets. We apologise for any inconvenience caused, and we will ensure this does not happen again. We thank you for your patience with the issue and are glad to hear everything was resolved. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Quite happy with the scrubs the lightweight ones but crutch too low for me!! Top was perfectly sadly had to return but I am still waiting to hear if my return has been received ? Would use again but maybe different scrubs ….”

Helpful Report

Good afternoon Julie, Thanks for taking the time to leave a review, we appreciate it! We are pleased to hear you were happy with the scrub top. We are sorry that the fit of the trousers were not suitable for you, we apologise for any inconvenience. Here is some info on returns: www.interweavetextiles.com/returns-and-refunds/. In the meantime, if you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Purchased for my mother after a stint in hospital, now bedbound. Exactly the same quality as a hospital gown, back is split, which helps the carers. Recommeded.”

Helpful Report

Good afternoon Vera, Thanks for taking the time to leave a review, we appreciate it. We are pleased to hear the gown is suitable for your mother, and we wish her well. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“The sizing is completely wrong The sox I got were more like Large instead of XL AND, they were short”

Helpful Report

Good morning Armando, Thanks for taking the time to leave a review, we appreciate it. We are sorry to hear the socks did not meet your expectations. These socks have a size guide on the product page to help you choose. We recommend sizing up for swollen feet. We apologise for any inconvenience caused. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Delighted to find socks that actually fit my large feet…..have tried several companies claiming 15 1/2….. but all of them are very tight and affect my circulation… Thanks ! .”

Helpful Report

Good morning David, Thanks for taking the time to leave a review, we appreciate it! We are pleased to hear you were able to find the right socks for you. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“I purchased the socks for my Mother, they are excellent, just what she needed”

Helpful Report

Good morning Nigel, Thanks for taking the time to leave a review, we appreciate it. We are pleased to hear the socks met your expectations. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Great service”

Helpful Report

Good morning Andrew, Thanks for taking the time to leave a review, we appreciate it. We are happy to hear you had a positive experience shopping with us. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“I gave instructions to leave in porch for someone immobile… hence the fall socks Shame all we got was a Royal Mail card saying you weren’t in we will call again. More than disappointed”

Helpful Report

Good morning Kathryn, Thanks for taking the time to leave a review, we appreciate it. We are sorry to hear your order was not delivered how you requested. Unfortunately, we do not have control over the delivery once the order leaves us. We apologise for the inconvenience caused. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

Interweave Textiles Limited is rated 4.6 based on 617 reviews