Interweave Textiles Limited Reviews

Name: Interweave Textiles Limited
Address: Interweave House Old Power WayEllandWest Yorkshire, ,, Interweave House Old Power WayEllandWest Yorkshire, ,, Calderdale
Rating: 4.58

4.6 Rating 617 Reviews

89 %

of reviewers recommend Interweave Textiles Limited

4.6

Based on 617 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Interweave Textiles Limited:

Based in the traditional heartland of the textile industry in West Yorkshire, Interweave Textiles is one of the UK’s largest healthcare textile suppliers.

Specialising in supplying healthcare products and patient handling products to hospitals, clinics and nursing homes.

The Interweave team work hard to deliver an unparalleled customer service experience. We go out of our way to ensure customers’ needs are met - anything is possible.

Visit Website

Phone:

1422 372333

Email:

sales@interweavetextiles.com

Location:

Interweave House Old Power WayEllandWest Yorkshire, ,,
Interweave House Old Power WayEllandWest Yorkshire, ,
Calderdale
HX5 9DE

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Interweave Textiles Limited 5 star review on 26th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“quick efficient and quick delivery”

Helpful Report

Good afternoon Ernie, Thanks so much for leaving us a review! We love to hear when customers are pleased with their order, and really appreciate you taking the time to review us. If you do have any queries or comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Excellent service, my mother in law came out of hospital and was wanting to get some of the sock slippers she had in hospital. Just the right ones and delivered so quickly. Very happy with the service passed on the information to caters in the community who can pass on to clients to help them”

Helpful Report

Dear Margaret, Thank you for taking the time to leave us a review! It’s great to hear you’re pleased with your order experience. We pride ourselves on offering a next-day delivery service for most orders placed before 2:00PM, or a two-day delivery service for orders placed after 2:00PM. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team

“pillows arrived speedily, thank you”

Helpful Report

Hi Lesley, Thanks for taking the time to leave a review! We’re proud to offer a next-day delivery services for most orders placed before 2PM, and it’s great to hear that this is appreciated. If you do have any queries or further comments, please don’t hesitate to get in touch with our Customer Services team on 01422 372333. Kind regards, Interweave Customer Services Team

“fast delivery well packed unusual close weave washed well a bit short for a single bed none to fold over”

Helpful Report

Dear Jean, Thanks for taking the time to leave a review. We appreciate hearing your feedback of the blanket you purchased. Hopefully the length will work ok for you. If you do have any queries or further comments, please don’t hesitate to get in touch with our Customer Services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Excellent service and delivery”

Helpful Report

Good afternoon Keith, Thanks so much for leaving us a review! We love to hear when customers are pleased with their order, and really appreciate you taking the time to review us. If you do have any queries or comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Quality is very good however I do think the sizing is slightly off , I bought these for my husband who suffers with Dementia and has had an infection in his heel and is reluctant to put his foot to the floor I bought Large 5-8 but although he has always worn 6 1/2 to 8 socks these barely fit him and the non slip does not reach as far as the heel ,so I am disappointed as I spent £20 however if I ordred again would order the next size up.”

Helpful Report

Good afternoon Jean, Thank you for taking the time to write a review of your purchase of non slip socks for your husband. We're sorry to hear that the tread didn't reach his heel. The website product details do state that if the socks are to be worn on swollen feet that we recommend buying a larger size. A heel infection would be likely to cause some swelling in most people. Hopefully you will still be able to use these ones, and as you suggested buying a larger size next time would solve the sizing issue. Kind regards, Customer Services team Interweave Textiles

“Delighted with the quality of the product and impressed with the service.”

Helpful Report

Dear Ms Clapp, Thank you very much for taking the time to write a review of your purchase. Your positive comments have been passed around our Customer Services teams to let them know that their hard work is appreciated. If you do have any queries or further comments, please don’t hesitate to get in touch with our Customer Services team on 01422 372333. Kind regards, Interweave Customer Services Team

“I was happy with the service and the delivery came the next day. The tracking data was very helpful.”

Helpful Report

Dear Mr Knight, Thank you very much for taking the time to write a review of your purchase. Your positive comments have been passed around our Customer Services teams to let them know that their hard work is appreciated. If you do have any queries or further comments, please don’t hesitate to get in touch with our Customer Services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Quick delivery and good quality goods, needed quickly as patient discharged and we didnt have bedding.wells done”

Helpful Report

Dear Ms Britton, Thank you very much for taking the time to write a review of your purchase. If you do have any queries or further comments, please don’t hesitate to get in touch with our Customer Services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Excellent product & delivery as promised. Easy to use website”

Helpful Report

Dear Ms Brightcliffe, Thanks for taking the time to leave a review! We pride ourselves on our query response and delivery times, and it’s always great to hear that this is appreciated. If you do have any queries or further comments, please don’t hesitate to get in touch with our Customer Services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Very helpful company. Product excellent. Such a simple device but very effective.”

Helpful Report

Good afternoon Jean, Thanks so much for leaving us a review! We love to hear when customers are pleased with their order, and really appreciate you taking the time to review us. If you do have any queries or comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Great customer service, good quality of products - I needed sheets & blankets quickly for a hospital bed at home. Thanks again.”

Helpful Report

Good afternoon Andrea, Thank you for taking the time to leave a review! It's great to hear you're happy with our products and delivery times. If you do have any queries or further comments, please don’t hesitate to get in touch with our Customer Services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Good service & good product. Thanks”

Helpful Report

Dear Mel, Thanks for your review! It’s always good to hear positive feedback about our products. If you do have any queries or further comments, please don’t hesitate to get in touch with our Customer Services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Great company to deal with, even with small customers. Quality of goods is excellent. Overall the service was excellent.”

Helpful Report

Good afternoon Mark, Thanks so much for leaving us a review! We love to hear when customers are pleased with their order, and really appreciate you taking the time to review us. If you do have any queries or comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Unfortunately I initially received the wrong item but I spoke to an extremely helpful lady who arranged collection of the incorrect item and delivery of my goods in less than 48 hours. I was very impressed with the service and would like the lady to know that her management of the situation was excellent and she is a great ambassador for your company. Many thanks”

Helpful Report

Dear Pauline, Thank you for your glowing review! Your positive comments have been passed to the member of staff in the Customer Services team to let her know that her hard work was appreciated. If you do have any queries or further comments, please don’t hesitate to get in touch with our Customer Services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Very impressed with the speed of delivery. Good price and product.”

Helpful Report

Dear Andrea, Thank you for taking the time to leave us a review! It’s great to hear you’re pleased with your order experience. We pride ourselves on offering a next-day delivery service for most orders placed before 2PM, or a two-day delivery service for orders placed after 2PM. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Product arrived on time and am pleased with the quality”

Helpful Report

Good afternoon Elisabeth, Thanks so much for leaving us a review! We love to hear when customers are pleased with their order, and really appreciate you taking the time to review us. If you do have any queries or comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Excellent ,swift service . Items(non slip socks) very good quality and make walking,transferring for patient with poor mobility so easy a d so safe !”

Helpful Report

Dear Sheila, Thanks for your review! It’s great to hear that you’re happy with the non slip socks. If you do have any queries or further comments, please don’t hesitate to get in touch with our Customer Services team on 01422 372333. Kind regards, Interweave Customer Services Team

“My husband just came out of hospital and has size 13 feet these socks are fantastic exactly what he needed and delivery was so fast I 100% recommend these guys x”

Helpful Report

Good afternoon Gemma, Thank you for taking the time to leave a review! It’s great to hear your husband was pleased with his non slip socks. We pride ourselves on offering a next-day delivery service for most orders placed before 2PM, or a two-day delivery service for orders placed after 2PM. If you do have any queries or further comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Cannot fault the service I received. Goods were exactly as described and I recieved them next day. Would thoroughly recommend this company .”

Helpful Report

Dear Myra, Thanks for taking the time to leave a review! It's great to hear you're happy with our products and delivery times. If you do have any queries or further comments, please don’t hesitate to get in touch with our Customer Services team on 01422 372333. Kind regards, Interweave Customer Services Team

Interweave Textiles Limited is rated 4.6 based on 617 reviews