Interweave Textiles Limited Reviews

Name: Interweave Textiles Limited
Address: Interweave House Old Power WayEllandWest Yorkshire, ,, Interweave House Old Power WayEllandWest Yorkshire, ,, Calderdale
Rating: 4.58

4.6 Rating 617 Reviews

89 %

of reviewers recommend Interweave Textiles Limited

4.6

Based on 617 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Interweave Textiles Limited:

Based in the traditional heartland of the textile industry in West Yorkshire, Interweave Textiles is one of the UK’s largest healthcare textile suppliers.

Specialising in supplying healthcare products and patient handling products to hospitals, clinics and nursing homes.

The Interweave team work hard to deliver an unparalleled customer service experience. We go out of our way to ensure customers’ needs are met - anything is possible.

Visit Website

Phone:

1422 372333

Email:

sales@interweavetextiles.com

Location:

Interweave House Old Power WayEllandWest Yorkshire, ,,
Interweave House Old Power WayEllandWest Yorkshire, ,
Calderdale
HX5 9DE

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Interweave Textiles Limited 5 star review on 26th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered patient gowns with popper fasteners. Ideal for treating my patients whilst maintaining dignity. I know this is where I will buy from again. Alan Joy, Clinic Director, Thanet Osteopaths.”

Helpful Report

Good afternoon Alan, Thanks for your review! It’s always nice to hear positive feedback for our products and services. If you do have any queries or further comments, please don’t hesitate to get in touch with our Customer Services team on 01422 372333. Kind regards, Customer Services Interweave Healthcare

“Arrived quickly and was exactly as product description suggested”

Helpful Report

Dear Cathryn, Thanks for your review! It’s great to hear that you’re happy with your order. If you do have any queries or further comments, please don’t hesitate to get in touch with our Customer Services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Fantastic Team all delivered on timed and great value versus competition!”

Helpful Report

Dear N Akhtar, Thank you for taking the time to leave us a review! It’s great to hear you’re pleased with your order experience. We pride ourselves on offering a next-day delivery service for most orders placed before 2:00PM, or a two-day delivery service for orders placed after 2:00PM. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Customer Services Team Interweave Healthcare

“The product is excellent - only problem was delivery - request made on ordering was not followed!”

Helpful Report

Dear Ivan, Thanks for taking the time to leave a review! It's great to hear that you're happy with the slipper socks. But we're sorry to hear that the delivery company didn't leave the parcel where you had asked. We are going to investigate why this didn't happen. If you do have any further queries or comments, please get in touch with our Customer Services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Pleased.THANK YOU JPS.”

Helpful Report

Dear John, Thanks for your review! It’s great to hear that you’re happy with your order. If you do have any queries or further comments, please don’t hesitate to get in touch with our Customer Services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Web site was easy to use. Items purchased are exactly what I expected.”

Helpful Report

Good morning Julia, Thanks so much for leaving us a review! We love to hear when customers are pleased with their order, and really appreciate you taking the time to review us. If you do have any queries or comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Great scrubs arrive very quickly only criticism is would be helpful to have a size chart for scrubs!!”

Helpful Report

Dear Rosemary, Many thanks for taking the time to write a review of your experiences, we really appreciate it. It was very helpful that you pointed out that the size guides were missing for the scrubs you bought. The size guides have been added today, to help future customers. If you have any other queries or comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Excellent quality sheets delivered ( Hospital sheets).. Thank you.”

Helpful Report

Good afternoon Fay, Thanks so much for leaving us a review! We love to hear when customers are pleased with their order, and really appreciate you taking the time to review us. If you do have any queries or comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Excellent service and quality slide sheet”

Helpful Report

Thanks for your review! It’s great to hear that you’re happy with your slide sheets. If you do have any queries or further comments, please don’t hesitate to get in touch with our Customer Services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Excellent slipper socks. I've just had a knee replacement and my right foot is so swollen I can't get my slippers on . These slipper socks provide a good alternative - they are comfortable, warm and non slip.”

Helpful Report

Dear Enid, Thanks for your review. It’s great to hear that you’re happy with your slipper socks. If you do have any queries or further comments, please don’t hesitate to get in touch with our Customer Services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Great service, rapid delivery”

Helpful Report

Dear Kieran, Thanks for taking the time to leave a review! We’re proud to offer a next-day delivery services for most orders placed before 1pm, and it’s great to hear that this is appreciated. If you do have any queries or further comments, please don’t hesitate to get in touch with our Customer Services team on 01422 372333. Kind regards, Interweave Customer Services Team

“My slipper socls were delivered on time and in good condition.”

Helpful Report

Dear Mick, Thank you for taking the time to leave a review! It's great to hear you're happy with our products and delivery times. If you do have any queries or further comments, please don’t hesitate to get in touch with our Customer Services team on 01422 372333. Kind regards, Interweave Customer Services Team

“I recently bought a new single mattress which is 9" thick and my old flat sheets didn't fit being standard sheets meant for a 6" thick mattress and therefore too short to tuck under at the ends properly. I found that getting hold longer single flat sheets a real challenge and had to buy some 100% cotton extra long flat sheets which turned out to be a nightmare to launder & iron, the creases just will not come out even at max temp. & max steam! I then came across Interweave and found their polycotton hospital extra long single sheets so I ordered two to see what they were like, they were also around a third of the price of the 100% cotton sheets I had previously bought. What a difference, easy wash, quick dry and easy to iron. I'm so impressed that I'm just about to order some more. The only pity is that they only do them in white.”

Helpful Report

Dear Christopher, Thanks for your review! It’s great to hear that you’re happy with the bed sheets. We'll pass on your feedback to the Product team, including the wish for other colours. If you do have any queries or further comments, please don’t hesitate to get in touch with our Customer Services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Nice blanket”

Helpful Report

Dear Judith, Thanks for taking the time to leave a review. If you do have any queries or further comments, please don’t hesitate to get in touch with our Customer Services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Excellent support from Gavin and Tim. Deliveries are always on time and the quality of the products are excellent. Thank you for a exceptional service.”

Helpful Report

Dear Frank, Thank you for your review! Your positive comments have been passed around our Sales and Customer Services teams to let them know that their hard work is appreciated. If you do have any queries or further comments, please don’t hesitate to get in touch with our Customer Services team on 01422 372333. Kind regards, Interweave Customer Services Team

“interweave textiles Limited are very prompt with there Delivers ,customer service is excellent any enquires always dealt with promptly would recommended interweave Textiles .”

Helpful Report

Hi Diane, Thank you for your review! Your positive comments have been passed around our Sales and Customer Services teams to let them know that their hard work is appreciated. If you do have any queries or further comments, please don’t hesitate to get in touch with our Customer Services team on 01422 372333. Kind regards, Interweave Customer Services Team

“if ten stars on list, would have been 10/10”

Helpful Report

Dear Adrian, Thanks for taking the time to leave a review! It's great to hear you're so happy with our service. Your positive comments have been passed around the team. If you do have any queries or further comments, please don’t hesitate to get in touch with our Customer Services team on 01422 372333. Kind regards, Interweave Customer Services Team

“The socks were too small but you are sending extra large. Very happy with purchase would recommend Interweave”

Helpful Report

Dear Geoff, Thanks for taking the time to leave a review! We pride ourselves on our query response, and it’s always great to hear that this is appreciated. If you do have any queries or further comments, please don’t hesitate to get in touch with our Customer Services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Items arrived on time and the sheets fit well, but I was surprised that they weren’t wrapped.”

Helpful Report

Dear Ann, Thanks for your review! It’s great to hear that you’re happy with your sheets. Your comment about the wrapping has been sent to our Warehouse team to investigate why this was the case. If you do have any queries or further comments, please don’t hesitate to get in touch with our Customer Services team on 01422 372333. Kind regards, Interweave Customer Services Team

“I bought these slipper socks because my husband has difficulty walking , he was sent out of hospital in them and found he was steadier in them , they came the next day, they have lots of colours and they fit really well , the quality is very good and I would recommend them to anyone even if one was not unsteady.”

Helpful Report

Good afternoon Judith, Thanks so much for leaving us a review! We love to hear when customers are pleased with their order, and really appreciate you taking the time to review us. If you do have any queries or comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team

Interweave Textiles Limited is rated 4.6 based on 617 reviews