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Interweave Textiles Limited Reviews

4.6 Rating 617 Reviews
89 %
of reviewers recommend Interweave Textiles Limited
Company Reviews Product Reviews
481
 Metrics Info
4.6
Based on 617 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Interweave Textiles Limited Reviews

About Interweave Textiles Limited:

Based in the traditional heartland of the textile industry in West Yorkshire, Interweave Textiles is one of the UK’s largest healthcare textile suppliers.

Specialising in supplying healthcare products and patient handling products to hospitals, clinics and nursing homes.

The Interweave team work hard to deliver an unparalleled customer service experience. We go out of our way to ensure customers’ needs are met - anything is possible.

Visit Website

Phone:

1422 372333

Email:

sales@interweavetextiles.com

Location:

Interweave House Old Power WayEllandWest Yorkshire, ,,
Interweave House Old Power WayEllandWest Yorkshire, ,
Calderdale
HX5 9DE

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Anonymous
Verified Reviewer
“Excellent service throughout. From initial enquiry through to delivery, Monika and their team provided excellent communication and advice. I'm really happy with the finished product we received.”
Helpful Report
Good afternoon Catherine, Thanks for taking the time to leave a review, we appreciate it! Your kind comments will be passed on, we are pleased to hear you had such a positive experience with us. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team
MRS SERENA S
Verified Buyer
“Quick delivery. Excellent cost and service”
Helpful Report
Good morning Serena, Thanks for taking the time to leave a review, we appreciate it! We are pleased to hear you are happy with your order. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team
KAREN B
Verified Buyer
“Speedy delivery”
Helpful Report
ROXY M
Verified Buyer
“Nothing like the photo on the website. I think the ones that were sent were overpriced for what they are.”
Helpful Report
Good afternoon Roxy, Thanks for taking the time to leave a review. We are sorry to hear this, and we apologise for any inconvenience caused. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team
TERESA B
Verified Buyer
“Great service and product”
Helpful Report
Good afternoon Teresa, Thanks for taking the time to leave a review, we appreciate it! We are pleased to hear you are happy with your order. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team
NICOLA B
Verified Buyer
“Quick deliver, excellent product. Very happy indeed.”
Helpful Report
Good afternoon Nicola, Thanks for taking the time to leave a review, we appreciate it! We are pleased to hear you are happy with your order. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team
ANN R
Verified Buyer
“What a lovely company to deal with! Staff were so helpful when I needed a different sized pack of fall prevention socks for my Mum. Delivery was quick and efficient. Would recommend and will buy from them again. Thank you.”
Helpful Report
Good afternoon Ann, Thanks for taking the time to leave a review, we appreciate it. We are so pleased to hear you had a positive experience with us. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team
JULIE B
Verified Buyer
“Poor quality material and loose threads. Not ideal for use in surgery. I’m 5’6” and they were more than a foot too long and draw string didn’t cinch in at the waist. Return was simple enough but I had to pay return shipping which I was aware of upfront.”
Helpful Report
Good afternoon Julie, Thanks for taking the time to leave a review, we appreciate it. We are sorry to hear this, and apologise for any inconvenience caused. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team
STEPHEN C
Verified Buyer
“Fantastic comfortable just what I ordered.”
Helpful Report
GLORIA M
Verified Buyer
“Excellent product and swift delivery of orders”
Helpful Report
Good afternoon Gloria, Thanks for taking the time to leave a review, we appreciate it! We are pleased to hear you are happy with your order. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team
ERICA A
Verified Buyer
“Very good service. Very good socks. Just wish there was an even larger option for my husband's extremely swollen feet.”
Helpful Report
Good afternoon Erica, Thanks for taking the time to leave a review, we appreciate it! We are pleased to hear you are happy with the socks. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team
PATRICIA K
Verified Buyer
“These sheets did not fit my single bed. They were too wide. However, they did fit my double bed. They are stretchy and quite warm and comfortable.”
Helpful Report
Dear Patricia, Thanks for taking the time to leave a review, we do appreciate it. Sorry to hear that the sheets were too wide for your single bed. Good to hear that you can still use them on another bed. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com Kind regards, Interweave Customer Services Team
PAUL F
Verified Buyer
“Socks very grippy,for relative in care home.Advised by seller for us to hand-wash or gentle wash at our home,as care home washing machines run very hot for obvious reasons.Happy to do this if it makes the socks last longer.”
Helpful Report
LORNA A
Verified Buyer
“Great sheet just like that hospital ones”
Helpful Report
Good afternoon Lorna, Thanks for taking the time to leave a review, we appreciate it! We are pleased to hear you are happy with the sheet. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team
DIANE P
Verified Buyer
“The stocking slider was sewn at both ends so you could put your foot in it. We ended up cutting some off znd seeing it back up. Disappointed with it”
Helpful Report
Good afternoon Diane, We are sorry to hear this, and we apologise for any inconvenience. You should be able to put your foot into the stocking slider from the larger end, the handle side is supposed to be sewn up. You can find a how to use guide on our product page, and a video showing how it should be used. We advise that you get in contact with our customer services team, who can further assist you with this issue. You can contact us at info@interweavetextiles.com. We apologise again for any inconvenience caused. Kind regards, Interweave Customer Services Team
JOHN I
Verified Buyer
“Have type 2 diabetes could never find the correct socks I was in hospital with heart failure and the nurse took my socks and put a pair of these on this is my second order will always weare them from now on well worth the expense”
Helpful Report
Dear John, Thank you for taking the time to leave a review, we do appreciate it. We're happy to hear that the socks have made life easier for you. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com Kind regards, Interweave Customer Services Team
SHIRLEY M
Verified Buyer
“Ordered a double pack of super king size mattress protectors..unfortunately, when they arrived, one was the correct size and the other appeared to be a double. After contacting Interweave vis email, they replied straight away and immediately sent out a replacement cover..brilliant service”
Helpful Report
Good afternoon Shirley, Thanks for taking the time to leave a review, we appreciate it! We apologise for the inconvenience regarding your order, but we are glad to hear it was resolved quickly. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team
ALLAN S
Verified Buyer
“They do a good job”
Helpful Report
Good afternoon Allan, Thanks for taking the time to leave a review, we appreciate it! We are pleased to hear you are happy with your order. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team
MOBINA S
Verified Buyer
“Fast, efficient service Great quality!”
Helpful Report
Good morning Mobina, Thanks for taking the time to leave a review, we appreciate it! We are pleased to hear you are happy with the service. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team
PAUL A
Verified Buyer
“Excellent product make life a lot easier putting wife pressure socks on”
Helpful Report
Good morning Paul, Thanks for taking the time to leave a review, we appreciate it! We are pleased to hear you are happy with your order, and that it is useful. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team
Interweave Textiles Limited is rated 4.6 based on 617 reviews
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