Interweave Textiles Limited Reviews

Name: Interweave Textiles Limited
Address: Interweave House Old Power WayEllandWest Yorkshire, ,, Interweave House Old Power WayEllandWest Yorkshire, ,, Calderdale
Rating: 4.58

4.6 Rating 617 Reviews

89 %

of reviewers recommend Interweave Textiles Limited

4.6

Based on 617 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Interweave Textiles Limited:

Based in the traditional heartland of the textile industry in West Yorkshire, Interweave Textiles is one of the UK’s largest healthcare textile suppliers.

Specialising in supplying healthcare products and patient handling products to hospitals, clinics and nursing homes.

The Interweave team work hard to deliver an unparalleled customer service experience. We go out of our way to ensure customers’ needs are met - anything is possible.

Visit Website

Phone:

1422 372333

Email:

sales@interweavetextiles.com

Location:

Interweave House Old Power WayEllandWest Yorkshire, ,,
Interweave House Old Power WayEllandWest Yorkshire, ,
Calderdale
HX5 9DE

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Interweave Textiles Limited 5 star review on 26th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent, just the job, nice to come into hospital and wear a gown that actually fits and has all the ties attached. Covered all the bits that are normally on display at the back.”

Helpful Report

Good morning Linda, Thank you for leaving us a review, we appreciate your time. It is great to hear you are happy with the hospital gown and that it fits well. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“I'm delighted with how our order was handled. The items were dispatched quickly and arrived promptly. When we found that we had been sent an incorrect size in error, our email was dealt with efficiently and the correct item was sent straight away. On top of that, my wife is happy with all the items, which are good quality too. Well done Interweave Textiles; we're happy here!”

Helpful Report

Good morning Caron, Thanks for taking the time to leave a review, we appreciate it! We are happy to hear your order was handled well, and that you are happy with the items. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“The sheeting fabric is lovely and soft but the sizing is way off. I wanted these semi-fitted top sheets for a bed chair that has no mattress to tuck sheets under. I ordered single size but they are way oversized and wouldn't stay in place. If they had fitted it would have been a 5* but they don't and had no response from customer service when I emailed them.”

Helpful Report

Good afternoon Wendy, Thank you for taking the time to leave a review, we appreciate it. We are very sorry to hear that the sheet did not meet your expectations. The sheet is designed to fit a single bed mattress, as well as hospital and profile bed mattresses. We apologise for any inconvenience this has caused. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Very basic coarse cotton which has not softened with washing. Arrived quickly.”

Helpful Report

Good morning Sally, Thanks for taking the time to leave a review, we appreciate it. We are pleased to hear the order arrived promptly. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Excellent, wrong size socks and they sorted it out without any agro very quickly”

Helpful Report

Good afternoon Oliver, Thanks for taking the time to leave a review, we appreciate it! We are sorry for the inconvenience but are glad to hear our team were able to rectify this for you. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Good product thanks”

Helpful Report

Good morning Jane, Thanks for taking the time to leave a review, we appreciate it! We are glad to hear you are happy with your order. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“I ordered from interweave on the 6th April and it’s now the 21st and I still haven’t received my order! Yet I ordered an interweave product from amazing and had it less than 24 hours later. Won’t be ordering again!”

Helpful Report

Good morning Hannah, Thank you for informing us of this issue, we are sorry for the inconvenience this has caused you. Our ordering team are looking in to this for you. Alternatively you can email them at info@interweavetextiles.com to provide any further information about your order. Kind regards, Interweave Customer Services Team

“Good quality and fit well received will order again.”

Helpful Report

Good afternoon Ellen, Thank you for taking the time to leave a review, we appreciate it. We are pleased to hear you are happy with your order. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Very quick, all in perfect order.”

Helpful Report

Good afternoon Howard, Thanks for leaving us a review, we appreciate your time. We are happy that your order process was smooth. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“I personal have not used them, but the care team that look after my dad thinks that they are excellent.”

Helpful Report

Good afternoon Bev, Thanks for taking the time to leave us a review, we appreciate it. We are pleased to hear the care team are happy with the item. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“We used these sheets while waiting for slide sheets and they were very soft and fitted the bed perfectly and would recommend them to friends and family.”

Helpful Report

Good afternoon Rosslyn, Thank you for taking the time to leave a review. We appreciate it! We are pleased to hear you are happy with your sheets. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Ordered some non slip socks, very good quality, just as advertised. Very good customer service. I would buy from Interweave again.”

Helpful Report

Good morning John, Thanks for taking the time to leave a review, we appreciate it! We are so glad to hear you are happy with your order experience, and we would be pleased to see you again. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Was helped over phone with down to earth attitude. Product arrived as promised”

Helpful Report

Good morning Wendy, Thanks for taking the time to leave a review, we appreciate it! It is great to hear that our team were able to help you. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Quick delivery”

Helpful Report

Good morning Sian, Thanks for taking the time to leave a review, we appreciate it. We are glad to hear your order arrived promptly. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Hello, I have returned the purchased product 5 days back. But I didn’t receive neither any confirmation mail nor the refund if the money. Kindly look into it. Many many thanks.”

Helpful Report

Good morning Saurav, Thanks for taking the time to leave a review, we appreciate it. We apologise for any inconvenience caused, and we will look into this as soon as we can. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“I’ve done two orders of blue cobalt scrubs. I have been very happy with the scrubs, however on my second order the scrub tops I received have a really large V neck, this was not the case with the previous pair of scrubs were just perfectly fit. Overall I do recommend the scrubs.”

Helpful Report

Good afternoon Sam, Thanks for taking the time to leave a review, we appreciate it! We are sorry to hear the scrub top was not as anticipated. If you would like, you may send pictures to our team at info@interweavetextiles.com so we can look into this for you. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Helpful and quick service but wrong socks were sent first time and didn't have enough to fulfil order second time. Am advised that company no longer provide single tread socks. Double tread are too tight to pull over swollen feet and dressings. A refund has been received.”

Helpful Report

Good morning Pauline, Thank you for taking the time to leave a review, we appreciate it! We are glad to hear the team were helpful in resolving your issue. And we apologise for any inconvenience caused with the single tread socks. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Good quality product”

Helpful Report

Good afternoon Robert, Thanks for taking the time to leave a review, we appreciate it! We are glad to hear you are happy with your order. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“perfect for my hospital bed a great fit . i love the feel of it i ordered a second one”

Helpful Report

Good morning Ann, Thanks for taking the time to leave a review, we appreciate it! We are pleased to hear you are happy with your order and that it fits well. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“very quick service this is the second time we have used interweave i am sure we will use you again in the future”

Helpful Report

Good afternoon Roy, Thank you for taking the time to leave a review! We pride ourselves in our products and delivery times, and it’s always great to hear that this is appreciated. If you do have any further queries or comments, please don’t hesitate to get in touch via info@interweavetextiles.com – Kind regards, the Team at Interweave

Interweave Textiles Limited is rated 4.6 based on 617 reviews