Interweave Textiles Limited Reviews

Name: Interweave Textiles Limited
Address: Interweave House Old Power WayEllandWest Yorkshire, ,, Interweave House Old Power WayEllandWest Yorkshire, ,, Calderdale
Rating: 4.58

4.6 Rating 617 Reviews

89 %

of reviewers recommend Interweave Textiles Limited

4.6

Based on 617 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Interweave Textiles Limited:

Based in the traditional heartland of the textile industry in West Yorkshire, Interweave Textiles is one of the UK’s largest healthcare textile suppliers.

Specialising in supplying healthcare products and patient handling products to hospitals, clinics and nursing homes.

The Interweave team work hard to deliver an unparalleled customer service experience. We go out of our way to ensure customers’ needs are met - anything is possible.

Visit Website

Phone:

1422 372333

Email:

sales@interweavetextiles.com

Location:

Interweave House Old Power WayEllandWest Yorkshire, ,,
Interweave House Old Power WayEllandWest Yorkshire, ,
Calderdale
HX5 9DE

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Interweave Textiles Limited 5 star review on 26th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The quality is reasonable for the price and offers many uses such as a blanket, sheet or bedspread. The versatility is provided by being 100% cotton. Good for laundering and hygiene. The service provided was very reliable.”

Helpful Report

Good morning Deborah, Thank you for taking the time to leave a review! It’s great to hear you’re pleased with your order experience. We pride ourselves on our quality, and on the service we provide, and it’s always nice to give the team positive feedback from customers such as yourself. If you do have any queries or comments, please don’t hesitate to get in touch with our Customer Services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Clear precise description of goods, easy navigation through site and excellent delivery of goods. What more can I say but thanks”

Helpful Report

Good morning Alexander, Thank you for taking the time to leave a review! It’s great to hear you’re pleased with your order experience. We launched our new website towards the end of 2018, and it’s your feedback is really valuable to us. If you do have any queries or comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team

“My stays in hospital aquainted me with hospital blankets. Bought a polyester one in as close to Manchester City blue as possible and a white cotten one to compliment. Went camping, Loch Ness over Christmas, too warm - brilliant, thank you.”

Helpful Report

Good morning Keith, Thank you for taking the time to leave a review! It’s great to hear you’re pleased with your blankets – the Customer Services team will be sure to take a couple of them with us next time we have a team-building excursion in the Scottish Highlands!! If you have any queries or comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Website was easy to use. Items arrived in good time and were of good quality.”

Helpful Report

Good morning Tim, Thank you for taking the time to leave a review! It’s great to hear you’re pleased with your order experience. We launched our new website towards the end of 2018, and it’s your feedback is really valuable to us. If you do have any queries or comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team

“These sock where prefect for my dad who has really swollen and extra large feet. very good quality socks with good grips on the bottom and top.”

Helpful Report

Good morning Sue, Thank you for taking the time to leave a review! It’s great to hear your father is pleased with his slipper socks. If you do have any queries or comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team

“easy to order online, came the next day, happy with the service. Will keep you in mind for any other orders in the future.”

Helpful Report

Good morning Lynda, Thanks so much for leaving us a review! We love to hear when customers are pleased with their order, and really appreciate you taking the time to review us. If you do have any queries or comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team

“The socks are good quality and the price is ok but how the hell do you justify over £15 for postage. The socks are for my elderly father so you can understand why l am so upset. Also l order many things online for my family and the postage even next day has never been more the £10”

Helpful Report

Dear Rosemary, We’re really sorry to hear that you are disappointed with the delivery charge to the Isle of Wight. The delivery price will have been clearly displayed on the online checkout page during the purchase process. We are very open with the carriage costs as we don’t want to disappoint anyone. We do understand that Royal Mail deliver small parcels to the Isle of Wight for the same price as deliveries to mainland UK, however we don’t use Royal Mail, we use couriers to ensure that the parcels are tracked and signed for on receipt – this service does cost a little extra. We hope that helps explain the situation. With kind regards, Elisabeth, Ecommerce Manager, Interweave Healthcare

“Arrived quickly, exactly what was ordered.”

Helpful Report

Good morning Enid, Thanks so much for leaving us a review! We love to hear when customers are pleased with their order, and really appreciate you taking the time to review us. If you do have any queries or comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Very nice company to deal with. Excellent staff. The slipper sox are okay though not really warm enough in this weather”

Helpful Report

Dear Ms Winn, Thank you for your review. We’re very pleased to hear that you enjoyed the customer service experience, we do strive to help every customer. Unfortunately the slipper socks are not designed to be very warm, they are solely designed to be non-slip and prevent falls. We provide these to hospitals, to be used all year round for patients’ use in wards, hence the socks need to be suitable for use in all seasons. We hope the socks will still be useful for you. With kind regards, Elisabeth, Ecommerce Manager, Interweave Healthcare

“When my husband Gordon hosp he loves these socks he has trouble with slippers so these are great cheap too”

Helpful Report

Good morning Val, Thank you for taking the time to leave a review! It’s great to hear your husband is pleased with his slipper socks. If you do have any queries or comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Initial order & delivery process was excellent. Unfortunately the socks were a little on the small side after a quick phone call the goods were returned. posted Monday lunchtime and replacements were delivered Wednesday morning.. Would not hesitate to you use again or recommend. Keep up the good work.”

Helpful Report

Good morning Mal, Thanks so much for leaving us a review! We love to hear when customers are pleased with their order experience, and really appreciate you taking the time to review us. We’ve altered our slipper sock sizing guide to make choosing which size is required clearer. I’ve also passed your positive comments through to our Logistics and Warehouse Teams to let them know their efforts are appreciated too. If you have any queries or further comments you’d like to give, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Staff are always helpful and supply a good service. Not had any problems with supply and demand.”

Helpful Report

Thank you for taking the time to leave a review! It’s great to hear you’re pleased with your order experience. If you do have any queries or comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team

“The items were delivered quickly and appear of good quality.”

Helpful Report

Thank you for taking the time to leave us a review! It’s great to hear you’re pleased with your order experience. We pride ourselves on offering a next-day delivery service for most orders placed before 2:00PM, or a two-day delivery service for orders placed after 2:00PM. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Delivered with 24 hours of ordering ... can't expect better than that. Product all as described. 5 Star service and would definitely use again.”

Helpful Report

Good morning Mark, Thank you for taking the time to leave us a review! It’s great to hear you’re pleased with your order experience. We pride ourselves on offering a next-day delivery service for most orders placed before 2:00PM, or a two-day delivery service for most orders placed after 2:00PM. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team

“quality material and no complaints”

Helpful Report

Good morning Lesley, Thank you for taking the time to leave us a review! It’s great to see you’re pleased with your order. We pride ourselves on the quality of our products and service, and it’s always nice to hear positive feedback reflecting this. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Staff are very pleasant and helpful when enquiring about a product. Always answers any query in a timely manner.”

Helpful Report

Good morning Mrs Derby, Thank you for taking the time to leave us a review! It’s great to see you’re pleased with your order and enquiry experience. We pride ourselves on our Customer Services, and it’s always nice to hear positive feedback reflecting this. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Always very helpful, delivery is excellent the quality of the goods are also excellent we have never had any issues with Interweave thank you for all you help”

Helpful Report

Good morning Valerie, Thank you leaving us a review! It’s lovely to hear you’re pleased with our products and service. If you do have any queries or comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Product as described, good quality and arrived very quickly. Very pleased.”

Helpful Report

Thank you for taking a moment to leave us a review! We always appreciate hearing that our customers are happy with their order. We pride ourselves on our fast delivery, and know that this is really important to our customers, so it’s really great to know that this is appreciated. If you do have any queries or comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Excellent products and first class service. Very good delivery times. Thank you all.”

Helpful Report

Thanks so much for leaving us a review! We love to hear when customers are pleased with their order, and really appreciate you taking the time to review us. If you do have any queries or comments, please don’t hesitate to get in touch with our Customer Services team on 01422 372333. Kind regards, Interweave Customer Services Team

“I have always found that Interweave Textiles goes the extra mile for their customers. Their staff have always been very polite and helpful and go out of their way to answer any queries or requests that I have had.”

Helpful Report

Good morning Wendy, Thank you for taking the time to leave us a review. It’s really lovely to be able to pass your comments around to the team to let them know their efforts are appreciated. If you do have any queries or further comments, please don’t hesitate to get in touch with our Customer Services team on 01422 372333. Kind regards, Interweave Customer Services Team

Interweave Textiles Limited is rated 4.6 based on 617 reviews