Interweave Textiles Limited Reviews

Name: Interweave Textiles Limited
Address: Interweave House Old Power WayEllandWest Yorkshire, ,, Interweave House Old Power WayEllandWest Yorkshire, ,, Calderdale
Rating: 4.58

4.6 Rating 617 Reviews

89 %

of reviewers recommend Interweave Textiles Limited

4.6

Based on 617 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Interweave Textiles Limited:

Based in the traditional heartland of the textile industry in West Yorkshire, Interweave Textiles is one of the UK’s largest healthcare textile suppliers.

Specialising in supplying healthcare products and patient handling products to hospitals, clinics and nursing homes.

The Interweave team work hard to deliver an unparalleled customer service experience. We go out of our way to ensure customers’ needs are met - anything is possible.

Visit Website

Phone:

1422 372333

Email:

sales@interweavetextiles.com

Location:

Interweave House Old Power WayEllandWest Yorkshire, ,,
Interweave House Old Power WayEllandWest Yorkshire, ,
Calderdale
HX5 9DE

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Interweave Textiles Limited 5 star review on 26th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fitted sheet was exactly what I wanted but it was too big for the single profile hospital style bed provided to us through out OT”

Helpful Report

Good morning Susan, Thank you for taking the time to leave a review, we appreciate it. We are glad to hear you liked the sheet, and apologise that it was not the correct size for you. We do provide sheets specifically for hospital beds. We hope we can help you find the bed sheet you need. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“My mother is very happy with her 3XXXL socks - they appear quite long but this seems to be swallowed up in the stretch so they remain below knee. The order implies next day delivery - they took 4 days to arrive, which wasn’t an issue for us but might be for others. Just a FYI.”

Helpful Report

Good morning Kay, Thanks for taking the time to leave a review, we appreciate it. We are pleased to hear your mother is happy with the socks. Our delivery page advises 1-2 days for delivery of stocked items, if the order was placed by 3:30pm on weekdays. Deliveries can come earlier or later than this dependant on the courier. We hope this was not too much of an inconvenience for you. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Absolutely delighted with the slide tex gloves fantastic product will make things so much easier wish I’d of know about them sooner thank you!!”

Helpful Report

Good morning Pauline, Thank you for leaving a review, we appreciate your time. It is great to hear the gloves have helped you. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Delivery was very quick”

Helpful Report

Good morning Dorothy, Thank you for leaving us a review, we appreciate your time. We are glad your order arrived promptly. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Xxl too small, I have ordered xxxl”

Helpful Report

Good afternoon Gary, Thank you for leaving us a review, we appreciate it. We are glad to hear you have found the right size for you now. And we apologise for any inconvenience caused. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Products arrived promptly as described”

Helpful Report

Good afternoon Aileen, Thanks for leaving us a review, we appreciate your time! It is great to hear you are happy with your ordering experience. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“This company has brilliant customer service, very helpful staff and quick delivery. I would highly recommended this company”

Helpful Report

Good morning Allison, Thanks for taking the time to leave a review, we appreciate it. It is great to hear you are happy with your order experience! If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Brilliant service and products quickly delivered and excellent for instant usage.”

Helpful Report

Good morning Jean, Thanks for taking the time to leave a review, we appreciate. We are happy to hear you have had a pleasant ordering experience with us, and are satisfied with your products. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Excellent fit & comfort with added security of gripping soles”

Helpful Report

Good morning Adrian, Thank you for taking the time to leave a review, we appreciate it. We are so glad to hear you are happy with the socks. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“It was not as expected”

Helpful Report

Good afternoon Dr Mohammed, Thank you for leaving us a review, We are sorry to hear you are not satisfied with your order. If you would like to give further details of exactly what you are not satisfied with, we would appreciate the feedback. Please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Easy ordering. Quick delivery.”

Helpful Report

Good afternoon Peter, Thank you for taking the time to leave a review, we appreciate it. We are glad to hear you had a positive experience with us. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Excellent product. Very soft, thick sheepskin offering comfort and protection. Care instruction included. Have tried various others- purported to be soft and protective, however, this is the best. Good quality product. 5 stars”

Helpful Report

Good morning Felix, Thank you for leaving us a review, we really appreciate it. We are so glad to hear you are happy with the sheepskin heel protectors. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Hello, Today I finally received the items I ordered from you and I want to thank you for the items you sent me, they are beautiful. Thank you.”

Helpful Report

Good afternoon Ronne, Thank you for leaving us a review, we appreciate it! We are glad to hear you had a positive experience shopping with us. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Three pairs unwearable due to being smaller than the other 2 pairs!!??”

Helpful Report

“No problem- goods arrived on time”

Helpful Report

Good afternoon Barry, Thanks for leaving us a review, we appreciate it. We are glad to hear you are happy with your order. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“The ordered socks arrived promptly; it was difficult to estimate which size socks to buy. The 3X ones we ordered fit fine in the foot but are longer in the leg than anticipated.”

Helpful Report

Good afternoon Sue, Thank you for taking the time to leave a review, we appreciate it. We are glad to hear you received the socks promptly. We have size guides on each of our product pages for the socks, but we understand it can still be a difficult estimate. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Fast delivery,”

Helpful Report

Good afternoon Christine, Thank you for leaving us a review, we appreciate your time. We are glad to hear you had a smooth delivery process. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“First class service, order arrived as promised. All items ordered, correct size and fit . I will definitely use this service again,and recommend it to friends and family, thank you.”

Helpful Report

Good afternoon Stephen, Thanks for taking the time to leave a review, we appreciate it. We are so glad to hear your order arrived safely and promptly. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Excellent service - very quick. Descriptions and size info on website very useful.”

Helpful Report

Good afternoon Judith, Thank you for leaving a review, we appreciate it. We are glad to hear you had a pleasant shopping experience with us. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Great socks, much better than the ones the NHS gave me. I bought 4 pairs and they have me a free over foot cover that makes it much easier to put the compression socks on.”

Helpful Report

Good morning John, Thank you for taking the time to leave a review, we appreciate it. It is great to hear you are happy with the compression socks and the stocking slider. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team

Interweave Textiles Limited is rated 4.6 based on 617 reviews