Internet Ink Reviews

Name: Internet Ink
Address: Unit 4 Ensign Yard, 670 Ampress Lane, Lymington, Hampshire
Rating: 4.81

4.8 Rating 17,112 Reviews

97 %

of reviewers recommend Internet Ink

Company Reviews

Metrics

Info

4.8

Based on 17,112 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Internet Ink:

Supplying the Best Value Compatible Printer Ink Cartridges since 2002; Internet Ink is the place to come for all your printing needs. We supply cartridges for HP, Canon, Brother, Epson, Samsung & Xerox printers as well as selling a range of printing & office supplies.

We offer a full range of Multipacks & Bulk Packs, meaning you can stock up on your cartridges for amazing prices.

All our orders come with Free Delivery and a 1 Year Guarantee, so why not switch to Internet Ink today!

Visit Website

Phone:

01590481311

Email:

support@internet-ink.co.uk

Location:

Unit 4 Ensign Yard,
670 Ampress Lane,
Lymington
Hampshire
SO41 8QY

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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service would definitely use them again”

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Posted 6 years ago

“Consistent excellent fast service with keenest prices has been my experience for several years past.”

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Posted 6 years ago

“Very good service a1”

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Posted 6 years ago

“Great service and compatible ink cartridges worked a treat. Simple, easy instructions provided for changing inks for first time. Many thanks and over the moon with the products. Prices were very competitive and items quickly delivered. Top marks from a very happy customer.”

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Posted 6 years ago

“Excellent inks and first class delivery service”

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Posted 6 years ago

Dear Mr McComb, Thank you very much for your lovely review which is greatly appreciated. We are delighted to hear you are happy with the inks and the service provided by Internet-Ink. Unfortunately it looks as though you have inadvertently selected to leave us just 1 out of 5 starts which is classed as a negative review. We would be grateful if you could kindly amend this to 5 stars if you are happy with everything at the moment. Thank you very much for continued support over the years! Kind regards, Joana S.

Posted 5 years ago

“Really first class inks with very good service and a quick delivery”

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Posted 6 years ago

“Black is OK. Colours dry up often and have to go through cleaning cycle”

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Posted 6 years ago

Dear Mr Edgar, Thank you for taking the time to leave your review and notify us of your experience, please accept my sincerest apologies for the issues that you have been experiencing with regards to our compatible HP 920 ink cartridges. At Internet-Ink, we take great pride in ensuring our customer’s satisfaction and the cartridges that you had purchased are very reliable, high quality cartridges therefore it is very disappointing to hear of their intermittent performance. Having looked in to this further for you I can confirm these cartridges are simply a plastic tank that holds the ink. They have no affect with regards to the printing quality which is determined by the print head situated inside your printer, therefore if the printer is regularly used for printing text documents that require black ink only, the coloured nozzles are more likely to start to clog up due to lack of use. Therefore we recommend to print a coloured test page at least once a week in order to keep the ink flowing, this will prevent the ink from drying up and ensure consistent print quality. With the above being said, all our cartridges are supplied with a 12 month warranty, therefore if the issue does persist even though all colours are being used regularly, then please contact us either on 0871 288 4549 or send us an email to support@internet-ink.co.uk quoting your order number 4797186. Thank you. Kind Regards, Joana S.

Posted 6 years ago

“Service is excellent and prices very compitative. Orders are processed quickly and exactly as ordered. Very good all-round service, thanks a lot.”

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Posted 6 years ago

“Always had a quick response from Internet-ink, great quality and price!”

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Posted 6 years ago

“I did have a few printing problems to start with, but they are now resolved thanks to support from internet ink. I find the ink excellent; the cartridges last longer than the genuine HP cartridges and is far cheaper. Quality does not seem to be compromised. My only niggle is that when putting in a new cartridge the ink drips and I have marks on my carpet! Be careful!”

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Posted 6 years ago

“Quite simply, good quality, competitive pricing and great service. Not much more to say really.”

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Posted 6 years ago

“Issue with the cartridge, after few print, cartridge log release, and have a warning message on the printer. I thought it was just the one colour have the problem, but changed another one, have the d=same issue.”

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Posted 6 years ago

Dear Mr Muhunthan, Thank you for taking the time to leave your review and notify us of your experience, please accept my sincerest apologies for the issues that you have experienced with regards to our compatible OKI toner cartridges. At Internet-Ink, we take great pride in ensuring our customer’s satisfaction and the cartridges that you had purchased are very reliable, high quality cartridges therefore it is very disappointing to hear of their failure to perform correctly. Having looked in to this for you, I can see that you hadn’t contacted us at the time that the issue was experienced and the reason I mention this is because we offer a 12 month warranty on all of the products that we sell therefore had you contacted us, we would have most likely been able to resolve the issues that you had experienced and if this wasn’t possible we would have found a way to resolve this to your satisfaction. With the above being said, I would still really like to rectify your previous experience therefore please could I ask if you still have the cartridges that were rejected by your printer? Please could you also confirm the exact error that occurred at the time of use and any steps you may have taken to rectify the error. Please contact us either on 0871 288 4549 or send us an email to support@internet-ink.co.uk quoting your printer model number and the order number 4801598. As soon as the above information has been received, we will hopefully be able to assist you further and resolve the issues that you had experienced. Thank you. Kind Regards, Joana S.

Posted 5 years ago

“Print quality very poor and had to buy alternative cartridges and would not recommend this type of cartridge”

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Posted 6 years ago

Dear Ms Wishart, Thank you for taking the time to leave your review and notify us of your experience, please accept my sincerest apologies for the issues that you have experienced with regards to our compatible HP 364 ink cartridges. At Internet-Ink, we take great pride in ensuring our customer’s satisfaction and the cartridges that you had purchased are very reliable, high quality cartridges therefore it is very disappointing to hear you did not receive satisfactory print results. Having looked in to this further for you I can confirm these particular cartridges are simply a plastic tank that holds the ink. They have no affect with regards to the printing quality which is determined by the print head situated inside your printer. We suspect that the cartridges were not printing correctly either due to not being vented properly or one or more nozzles inside the printhead (the carriage where the cartridges sit) was clogged with dry ink residue restricting the ink flow. Ensuring that the breathing holes are fully exposed and running a couple of deep cleaning cycles leaving 5-6 hours in between each cycle should have rectified the issue and restored the print quality to the expected standard. With the above being said, all our cartridges are supplied with a 12 month warranty, therefore if the issue does persist, please contact us either on 0871 288 4549 or send us an email to support@internet-ink.co.uk quoting your order number 4799976 which will enable us to look into this further for you. Thank you. Kind Regards, Joana S.

Posted 5 years ago

“Great value, first class service, very good quality and prompt delivery. What's not to like.”

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Posted 6 years ago

“Always good speedy service”

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Posted 6 years ago

“Inks were sensibly priced, service was quick. Most of all my printer accepted them.”

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Posted 6 years ago

“Very prompt delivery and excellent quality products supplied.”

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Posted 6 years ago

“After installing a cartridge from Internet-ink, I found it didn't work but, when I phoned them, I was given friendly, helpful advice which solved the problem. Great company.”

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Posted 6 years ago

“Good products & excellent service”

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Posted 6 years ago

“I have always regarded the quality of the products, and the service received, as exceptional.”

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Posted 6 years ago

Internet Ink is rated 4.8 based on 17,112 reviews