Internet Ink Reviews

Name: Internet Ink
Address: Unit 4 Ensign Yard, 670 Ampress Lane, Lymington, Hampshire
Rating: 4.81

4.8 Rating 17,112 Reviews

97 %

of reviewers recommend Internet Ink

Company Reviews

Metrics

Info

4.8

Based on 17,112 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Internet Ink:

Supplying the Best Value Compatible Printer Ink Cartridges since 2002; Internet Ink is the place to come for all your printing needs. We supply cartridges for HP, Canon, Brother, Epson, Samsung & Xerox printers as well as selling a range of printing & office supplies.

We offer a full range of Multipacks & Bulk Packs, meaning you can stock up on your cartridges for amazing prices.

All our orders come with Free Delivery and a 1 Year Guarantee, so why not switch to Internet Ink today!

Visit Website

Phone:

01590481311

Email:

support@internet-ink.co.uk

Location:

Unit 4 Ensign Yard,
670 Ampress Lane,
Lymington
Hampshire
SO41 8QY

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“I’ve used Internet-ink a few times now, the products are of good sound quality and if ever there’s a problem their team are always on hand to solve any issues. Overall first class service.”

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Posted 5 years ago

“I have been getting my ink from internet ink for a very long time now and would always recommend it. I have never had any problems and always quick delivery. my photo's are a really good colour also and very good value for money.”

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Posted 5 years ago

“Recent cartridge did not appear to last long so a bit disappointed with their performance”

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Posted 5 years ago

Dear Mr Blakey, Thank you for taking the time to leave your review and notify us of your experience. At Internet-Ink, we take great pride in ensuring our customers’ satisfaction and the cartridges that you had purchased are very reliable, high quality cartridges therefore it is very disappointing to hear that they did not last as long as expected. Having looked in to this further for you I can confirm that our compatible T0711-T0714 series cartridges hold 15ml black ink and there are 13.5ml of ink in each of the colours, offering a double capacity compared with genuine Epson cartridges. This has not changed since the cartridges were first introduced over 10 years ago. With the above being said, I would still really like to rectify your previous experience therefore please could I ask if you still have the cartridges that ran out prematurely and if so let us know if you can see/hear if there is any ink remaining inside the ink holder? Please could you also confirm how many copies have been printed with the cartridges in question installed and describe the nature of your prints (photographs, text documents, business graphics, ect), also confirm the print setting (draft/high quality) and finally let us know if you have performed any maintenance tasks such as print head cleaning with these cartridges installed. Please send us an email to support@internet-ink.co.uk quoting your order number 4830526 or contact us on 0871 288 4549 to discuss this further. As soon as the above information has been received, we will hopefully be able to assist you further and resolve the issues that you had experienced. Thank you. Kind Regards, Joana S. on behalf of Internet-Ink team

Posted 5 years ago

“5 stars what more can I say”

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Posted 5 years ago

“I had my e mail address changed easily and new password allocated in order for me to continue my long standing custom and also receive my "Give me 10"”

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Posted 5 years ago

“Efficient and helpful representative”

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Posted 5 years ago

“Speed of fulfilment but online system rather unhelpful when fuel c to log in”

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Posted 5 years ago

Dear Mr Bartlett, Thank you for taking the time to leave a review, your feedback is greatly appreciated. While we are delighted to hear that find our order fulfilment speedy, it is rather disappointing to hear we've been let down by our website when you had difficulty trying to access your online account. Please note that you can request for a new password to be issued via email by simply clicking on the 'What's my password' button located on the 'Log in page', or alternatively you can contact our customer support team on 0871 288 4549 or via live chat during office opening hours Monday-Thursday 8.30am-5pm and Friday 8.30am-2.30pm - we will be more than happy to reset your account and provide new log in credentials. I would just like to add that having checked the system I note that you currently have over 5 different accounts registered with us, therefore would it be acceptable to you if we merged your accounts in to x1 account as this will then display your full and complete order history for you. If you would like us to complete this for you please simply send us an email to support@internet-ink.co.uk confirming this and the email address that wish to have registered and we will then ensure this is actioned as soon as possible. Thank you. Best wishes, Joana S. on behalf of Internet-Ink Team

Posted 5 years ago

“ordered Thursday, received Frday. Exceptional service”

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Posted 5 years ago

“I have used this company for several years now. I have never found better value for money. The ink is not just an extremely good price, but also excellent quality”

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Posted 5 years ago

“I find these inks to be very affordable. I have never had any problems with them. Delivery very fast.”

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Posted 5 years ago

“Fanblinkingtastic I always use Internet ink and the service is fast and efficient Thankyou and well done Ray”

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Posted 5 years ago

“Fast service and quality product.”

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Posted 5 years ago

“Pleased with purchase and swift delivery. Would recommend this company.”

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Posted 5 years ago

“NOT A BIG USER BUT ALWAYS USE INTERNET-INK WHEN STOCKS REQUIRED. SIMPLE WEBSITE AND ATTRACTIVE OFFERS”

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Posted 5 years ago

“The service i got from internet-ink was very good price can not be better and it only took 2 days for the ink to arrive very good will use again”

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Posted 5 years ago

“In the years I've been using Internet-ink I've only once had a problem, and it was resolved efficiently by a real person!!! Such a joy to speak to a friendly voice without having to listen to umpteen options first. Delivery very prompt and value excellent. No hesitation in recommending you.”

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Posted 5 years ago

“Full range of inks, competitively priced and no hassle delivery.”

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Posted 5 years ago

“really helpful 100% excellent service, thank you”

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Posted 5 years ago

“I have used internet-ink for years and always had excellent service will always recommend them to friends”

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Posted 5 years ago

“Internet Ink is the fairy godmother of digital printing, as far as I am concerned. Orders come immediately, they are always exactly what I needed and at the price quoted. And even more miraculously in this digitally ruled age, if I have any problems to do with my printer (and I do from time to time as I am in my late eighties now, and sometimes forget little -used information),I can speak to a "real person" (not respond to a set of computer drop-boxes) and my prob.is explained and sorted, without my feeling a fool ! A brilliant mix of business efficiency and human empathy ! Thank you.”

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Posted 5 years ago

Internet Ink is rated 4.8 based on 17,112 reviews