Internet Ink Reviews

Name: Internet Ink
Address: Unit 4 Ensign Yard, 670 Ampress Lane, Lymington, Hampshire
Rating: 4.81

4.8 Rating 17,112 Reviews

97 %

of reviewers recommend Internet Ink

Company Reviews

Metrics

Info

4.8

Based on 17,112 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Internet Ink:

Supplying the Best Value Compatible Printer Ink Cartridges since 2002; Internet Ink is the place to come for all your printing needs. We supply cartridges for HP, Canon, Brother, Epson, Samsung & Xerox printers as well as selling a range of printing & office supplies.

We offer a full range of Multipacks & Bulk Packs, meaning you can stock up on your cartridges for amazing prices.

All our orders come with Free Delivery and a 1 Year Guarantee, so why not switch to Internet Ink today!

Visit Website

Phone:

01590481311

Email:

support@internet-ink.co.uk

Location:

Unit 4 Ensign Yard,
670 Ampress Lane,
Lymington
Hampshire
SO41 8QY

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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“you cannot tell the difference”

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Posted 6 years ago

“Very good service”

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Posted 6 years ago

“Slick online ordering. Fast delivery. Great instructions. The free KitKat was a welcome surprise bonus. With service like that, there's no need to shop around every time.”

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Posted 6 years ago

“The compatible inks are perfect for my Epson printer, and the service from Internet Inks is second to none”

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Posted 6 years ago

“I have been a regular, satisfied, customer for many years. The products are reliable and the prices are competitive. Customer service is excellent. I tried another, cheaper, supplier once but the product was sub-standard.”

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Posted 6 years ago

“We have been ordering replacement compatible Brother TN241BK and TN245 3-colour cartridges from Internet-ink for some years now. It seems that a year or so ago they changed their suppliers and there has been a marked diminishment in cartridge quality. So, where as the previous cartridges would have scored 4 or 5 stars, I can only give the current ones 3 stars to acknowledge that they are just about acceptable, as we consistently find that they create faint lines and splodges of across printed documents when about 1/3 full. Unless things improve, we shall be seeking an alternative supplier, despite the good prices!”

Internet Ink 3 star review on 5th March 2019

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Posted 6 years ago

Dear Rev. Goddard, Thank you for taking the time to leave your review and notify us of your recent experience, please accept my sincerest apologies for the issues that you had experienced with regards to our compatible Brother toner cartridges. Having investigated this further for you and using the information provided by yourself I can confirm that although the printer states you’ve used approximately 30% of the toner, the actual remaining toner life is not accurate unfortunately. As you are using non-genuine Brother cartridges. At the very beginning the toner gauge that shows approximate remaining toner level is based mostly on page counts, which can be inherently inaccurate, especially if your toner coverage is much more than the 5% anticipated (which is an industry standard) especially when printing in ‘high quality’. Also, printer memory errors do play a big part in this as well, therefore the estimated remaining toner life displayed on your printer is only a rough rule-of-thumb measurement. The actual page yields depend upon a variety of factors, such as page coverage, image types and print job sizes. While the confirmed page yield for these compatible colour cartridges is 2500 pages for the black and 2200 for each of the colours, this number would be reached only if you were printing at 5% page coverage. To give you a better idea of this coverage, I have provided an image which is attached to this message. Experiencing faded or streaking in print outs and inaccurate supply levels shown, are all indicating that the cartridges in question are ‘nearing to’ the end of their life span and unfortunately, this is a downside of using non-genuine supplies I am afraid. For your peace of mind: another way to check this would be by removing the cartridges from the printer and checking the coverage of the toner powder on the rollers. Please see the attached image, the left toner is a depleted cartridge that has been removed from the printer and the right toner is a new one that it is about to be installed. In light of the above, I would advise to very gently clean the toner cartridges’ rollers so that you can use the little bit of toner that is left and it may also be worth purchasing another set of cartridges as a back-up so that they can be installed when the print-outs received are faded/ and you decide it is time to install a new cartridge. I do think this may be a better option for you than purchasing a set of genuine Brother cartridges due to the cost difference between original and compatible cartridges, or changing the supplier all together as our compatible cartridges come with a great price tag, 12 months warranty and customer support advisors who are always more than happy to help! I hope that this has provided you with all of the information that you require regarding the cartridges that you are using, but please don’t hesitate to get back in touch if I can be of any further assistance to you. Thank you. Kind regards, Joana S.

Posted 6 years ago

“Have used compatible cartridges from Internet-ink for a number of years. Recently bought a new printer and our first order has maintained the excellent standards we have become accustomed to from your company.”

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Posted 6 years ago

“Easy to order quick delivery compatible every time never had a problem. Thoroughly reliable product and service”

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Posted 6 years ago

“Top class service and very good price. Wouldn't use anyone else.”

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Posted 6 years ago

“Excellent web -easy to find what you want. Prices unbeatable for this high quality product. Speedy delivery of order”

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Posted 6 years ago

“Just had another useful five minutes talking to an Internet Ink rep. I had difficulty getting into my account, a quick phone call and she took my order over the phone and helped me change my password. Excellent service, and good value as always. Thanks Internet-Ink.”

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Posted 6 years ago

“I'm extremely happy”

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Posted 6 years ago

“Bought for family member. No complaints from them yet”

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Posted 6 years ago

“excellent quality at amazingly low prices”

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Posted 6 years ago

“EXCELLENT SERVICE & PRODUCTS”

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Posted 6 years ago

“Always great service and products at a very reasonable price.”

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Posted 6 years ago

“I have been using Internet- ink for some time and have been well served with their products, fast delivery, goods well packed. First class service.”

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Posted 6 years ago

“I found that when I had problems with my printer it was pointless going to the manufacturer so I rang Internet ink and they talked me through the problem. They are not just there to flog you ink, although that is what they do, but to help you use it! Thanks II”

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Posted 6 years ago

“My son set it up for me downstairs. All went well. I was not clear what the 4 month trial was about. Also he went off without noting down what the password was so I have no access to my printing figures. Very pleased with the standard of printing too. And it communicates well with my study upstairs. gpkm”

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Posted 6 years ago

“HAVING EXPERIENCED A NUMBER OF COMPANIES SUPPLYING INKS MOST OF WHICH PROVED TO BE UNRELIABLE AND THEIR INKS VERY SUBSTANDARD IT WAS GREAT TO FIND YOUR COMPANY WHO DELIVERED A TOP QUALITY INKS AT A ACCEPTABLE PRICE A VERY SATISFIED CUSTOMER HAVE INFORMER MY FRIENDS TO USE YOUR PRODUCTS”

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Posted 6 years ago

Internet Ink is rated 4.8 based on 17,112 reviews