Internet Ink Reviews

Name: Internet Ink
Address: Unit 4 Ensign Yard, 670 Ampress Lane, Lymington, Hampshire
Rating: 4.81

4.8 Rating 17,101 Reviews

97 %

of reviewers recommend Internet Ink

Company Reviews

Metrics

Info

4.8

Based on 17,101 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Internet Ink:

Supplying the Best Value Compatible Printer Ink Cartridges since 2002; Internet Ink is the place to come for all your printing needs. We supply cartridges for HP, Canon, Brother, Epson, Samsung & Xerox printers as well as selling a range of printing & office supplies.

We offer a full range of Multipacks & Bulk Packs, meaning you can stock up on your cartridges for amazing prices.

All our orders come with Free Delivery and a 1 Year Guarantee, so why not switch to Internet Ink today!

Visit Website

Email:

support@internet-ink.co.uk

Location:

Unit 4 Ensign Yard,
670 Ampress Lane,
Lymington
Hampshire
SO41 8QY

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“I have been using this company for many years. I have never had question with any of the inks that I bought. They are truly compatible and give excellent colour prints.”

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Posted 1 year ago

“Just bought again though Internet Ink, this time with an even better offer so am very impressed and will continue using every time.”

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Posted 1 year ago

“Been using this company for a few years, always get great service and great prices Just reordered giving me great savings against original”

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Posted 1 year ago

“Very easy to find correct type of ink and execute order.”

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Posted 1 year ago

“Very quick and easy”

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Posted 1 year ago

“Absolutely great service ordered previous day and delivered before 12o'clock next day, can't say enough about them (TOP CLASS) service will be using in the future”

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Posted 1 year ago

“In the past I have been able to call you and order over the phone - always quick and simple. Not any more. This time I had to order on the internet. My password was not accepted, so went through the 'forgotten your password link' but then would not accept the new password. Tried several times and was timed out by google. Struggled then to make an order based on the previous item code, which was not recognised. Eventually made order based on printer model no. (NB Must remember this for next time.) Fortunately then somehow your system recognised me from my email address and order was completed. Then struggled with payment. I did not recognise that there were more than one MasterCard options, but eventually by scrolling down the full page, eventually got there. I am not not a savvy internet user, being in my mid 80's . Then when I wanted to print out the invoice I had to print p2 and p3 to capture the full info! Let's have things more user friendly please.. It has taken me well over an hour to get to the end of this process.”

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Posted 1 year ago

“Very easy to use and order, fantastic choice of supplies at very good prices, would highly recommend.”

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Posted 1 year ago

“I bought three HP compatible colour cartridges in April 2022. When I tried to use them in January 2023 the printer refused to print and rejected the cartridges as being a non-genuine HP product. I raised this with Internet Ink who said they disclaimed liability for cartridge incompatibility with printer firmware. In effect, the problem was mine: either I would have to find a way to reverse previous upgrades to my printer firmware or I would have to throw away my cartridges. Internet Ink provide software to downgrade firmware for PC users, but not those unfortunate customers who own Macs. Instead, Internet Ink referred me to a link to firmware downgrades made available by a user on Reddit. However, if I downloaded from that source I would have to override the built in Mac security software and take the risk of running software damaging my laptop or printer. I would also risk breaking my printer warranty. Internet Ink have recently added a clause in their terms and conditions whereby they disclaim liability for cartridge incompatibility with printer firmware, and they include a slip of paper in the delivery of their products advising customers to turn off automatic firmware upgrades. However, when I bought my cartridges the warnings were less prominent, and the clause in their terms and conditions was not present. Despite this they refused to refund me or supply a replacement. I accept that compatible cartridge suppliers cannot future proof their products when the likes of HP write firmware updates to prevent these cartridges from working. However, the unsuspecting customer needs to be advised of the problem at the time of purchase, and if the supplier refuses to take responsibility this must be made clear at the time of purchase. Neither occurred at the time of purchase. I received very poor customer service from Internet Ink over this purchase when I raised this as a complaint. There is at least one of Internet Ink’s competitors that has a non quibble policy of refunding customers whose cartridges do not work. It is definitely worth shopping around for suppliers who take their contractual responsibilities seriously and treat their customers with respect.”

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Posted 1 year ago

“Great, the ink works just as good as the branded ink. Fast delivery and very reasonable price. This is now my go to website to buy printer ink :) Thank you!”

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Posted 1 year ago

“Used internet ink regularly which recommended good enough for me outstanding value”

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Posted 1 year ago

“i have dealt with internet-ink for many years and find delivery very promt and the compatable inks are very good quality and work well with my canon ps 6050 producing really good quality print and photos”

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Posted 1 year ago

“I first started your Company many years ago. Never had a problem, cartridges excellent quality.”

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Posted 1 year ago

“Emailed Internet-Ink yesterday pm regarding an apparently faulty cartridge. Received a response within the hour offering a replacement. Replacement arrived today. I fitted it and the printer worked. Wonderful service. Had a similar positive experience a few years back. Clearly, I will continue to use this company for my ink cartridges.”

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Posted 1 year ago

“excellent ink, excellent service”

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Posted 1 year ago

“As always, a fist class service.”

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Posted 1 year ago

“Always excellent, professional and speedy service. Thank you.”

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Posted 1 year ago

“Great service, great price, great ink thanks Internet Ink”

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Posted 1 year ago

“I have never bought from anyone else never had a problem except I have always ordered by phone”

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Posted 1 year ago

“I have bought from this company before and have found excellent service. I have never had to complain or return goods, they have been happy to answer any queries.”

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Posted 1 year ago

Internet Ink is rated 4.8 based on 17,101 reviews