Internet Ink Reviews

Name: Internet Ink
Address: Unit 4 Ensign Yard, 670 Ampress Lane, Lymington, Hampshire
Rating: 4.81

4.8 Rating 17,112 Reviews

97 %

of reviewers recommend Internet Ink

Company Reviews

Metrics

Info

4.8

Based on 17,112 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Internet Ink:

Supplying the Best Value Compatible Printer Ink Cartridges since 2002; Internet Ink is the place to come for all your printing needs. We supply cartridges for HP, Canon, Brother, Epson, Samsung & Xerox printers as well as selling a range of printing & office supplies.

We offer a full range of Multipacks & Bulk Packs, meaning you can stock up on your cartridges for amazing prices.

All our orders come with Free Delivery and a 1 Year Guarantee, so why not switch to Internet Ink today!

Visit Website

Phone:

01590481311

Email:

support@internet-ink.co.uk

Location:

Unit 4 Ensign Yard,
670 Ampress Lane,
Lymington
Hampshire
SO41 8QY

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“Always fast and efficient service. Good pricing and the added bonus of a discount code as a loyal customer. Highly reccomended”

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Posted 6 years ago

“Ordered from the UK two days ago. Goods arrived (in France) today. Clear instructions. Worked perfectly. Excellent service all round.”

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Posted 6 years ago

“Brilliant service, ordered yesterday 13th February received 9.15 am 14th February. Replaced used cartridges with Internet-ink products, and could not tell the difference. Thank you, very impressed.”

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Posted 6 years ago

“I have used Internet Ink compatibles for many years with no complaints, but having recently changed my printer I was disappointed to see that cartridges I received on 4th February registered as empty when first installed. Ironic that within a week I received an e-mail from Internet Ink claiming that "All our compatible ink cartridges have full ink level monitoring"”

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Posted 6 years ago

Dear Mr Newberry, Thank you for taking time to leave a review regarding your Internet-Ink purchase. We are so sorry to hear that your first experience of using our remanufactured Canon ink cartridges has been so disappointing! We are eager to reassure you that we are a reputable business with a good reputation, on which we take great pride. I have looked in to your query regarding the concerns you have expressed about the remanufactured cartridges that you have received and I can confirm that the reason that the ink levels are displaying as ‘no ink’ on your printer is due to it being a previously used cartridge that has been re-filled and the suppliers being unable to reset the contacts, however if you simply close the ‘no ink’ warning message box and hold down the reset button on your printer (an upside-down triangle in a circle) for around 15-30 seconds / until your printer begins to react (until the amber light stops flashing or the printer starts to make a noise), then release the button and wait for the printer to finish the reset, it will then ignore the ink level warning and continue to print as normal. Please be advised that the low ink warning may still be displayed but the printer should now allow you to carry on printing with the cartridge as expected. The above reset instructions are always supplied with the remanufactured Canon cartridges to ensure all our customers are fully aware of the reset procedure, therefore we suspect that you may have inadvertently disposed of the informational leaflet before familiarising yourself with the reset procedure. I would just like to add that the technical update email you have received from us recently concerns all compatible ink cartridges that we supplied fully-chipped (these cartridges are made from scratch just like the HP 364 cartridges you used to purchase from us for your now defunct printer), while unfortunately ink levels on certain remanufactured (re-filled) cartridges still cannot be reset. I hope that I have been able to provide you with all of the information that you require but if we can be of any further assistance to you, please don’t hesitate to get back in touch. Kind Regards, Internet-Ink Team

Posted 6 years ago

“Great quality product that is inexpensive, prints better than the original manufacturer's ink and is long lasting, quality prints and colour.”

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Posted 6 years ago

“Wonderful pleasant and helpful service thank you”

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Posted 6 years ago

“I bought compatable hp ink cartridges but did not work”

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Posted 6 years ago

Thank you for taking the time to leave your feedback regarding the inks that were purchased from Internet-Ink. We are so sorry to hear that your experience of using our compatible HP cartridges has been so disappointing! All of our cartridges are sold with a 12 month warranty, therefore to enable us to assist you with rectifying the issues that you are currently experiencing and allow you to continue using the cartridges purchased as expected please could we ask you to contact our customer service team on 0871 288 4549 or send us an email to support@internet-ink.co.uk quoting your order ID. We look forward to hearing from you. Thank you. Kind Regards, Internet-Ink Team

Posted 6 years ago

“Good value for money, speedy delivery, helpful staff on the phone-& packed so it fits through the letter-box !!!! Brilliant Service *****”

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Posted 6 years ago

“Splendid service at a really good price. Well done Internet-ink.”

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Posted 6 years ago

“Good company and good prices. Been using the is company for a good few years.”

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Posted 6 years ago

“I have been using Internet-Ink now for at least 20 years and have never had any problems with their service or the quality of the ink.”

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Posted 6 years ago

“Cartridges always work, price is as low as you can get, fast delivery. Perfect”

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Posted 6 years ago

“Excellent service always on time and you get a discount to on your next purchase what more do you want excellent”

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Posted 6 years ago

“I have purchased from Internet Ink many times and always receive excellent service and an excellent product.”

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Posted 6 years ago

“I cannot praise your service enough - courteous staff on the 'phone and efficient delivery. I also find the prices very competitive. A splendid example of a competent business.”

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Posted 6 years ago

“Have used Internet-ink for many years and have always received good quality ink cartridges.”

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Posted 6 years ago

“Finding increasingly that Internet Ink's cartridges not recognised by my Epson WF2750 making it an expensive and inconvenient option. This order is my last try”

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Posted 6 years ago

Dear Mr Jackson, Thank you for taking the time to leave your review and notify us of your experience, please accept my sincerest apologies for the issues that you had experienced with regards to our compatible Epson ink cartridges. At Internet-Ink, we take great pride in ensuring our customer’s satisfaction and the cartridges that you had purchased are very reliable, high quality cartridges therefore it is very disappointing to hear of their intermittent performance. Having looked in to this for you, I can see that you hadn’t contacted us at the time that the issue was experienced and the reason I mention this is because we offer a 12 month warranty on all of the products that we sell therefore had you contacted us, we would have most likely been able to resolve the issues that you had experienced and if this wasn’t possible we would have found a way to resolve this to your satisfaction. With the above being said, I would still really like to rectify your previous experience therefore please could I ask if you still have the cartridges that were rejected by your printer? Please could you also confirm the exact error that occurred at the time of use and any steps you may have taken to rectify the error. Please contact us either on 0871 288 4549 or send us an email to support@internet-ink.co.uk quoting your order number 4820980. As soon as the above information has been received, we will hopefully be able to assist you further and resolve the issues that you had experienced. Thank you. Kind Regards, Internet-Ink Team

Posted 6 years ago

“I've been happy with Internet-Ink until now but with my recent deliveries I'm finding my Epson WF 2750 is increasingly not recognising the cartridges so it's proving to be an expensive option. This is my last trial”

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Posted 6 years ago

“Until recently I have been very pleased with Internet-ink but in my last orders I am finding the cartridges are not recognised by my Epson WF 2750, so it's proving to be an expensive option. This order is my last try”

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Posted 6 years ago

“First time i've left a negative review after many years with Internet Ink. Ordered on the 31st Thursday Jan 1st class 4th Feb no sign of order, very surprised wondered what went wrong?”

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Posted 6 years ago

Dear Mr Lloyd, Thank you for taking the time to leave your feedback. To ensure that all of our orders are dispatched fairly we always pick, pack and dispatch them in the order that they are received to us in. Having looked into your particular case, I can confirm that your order 4819797 was placed at 3.39pm on Thursday 31st January and while all orders are usually dispatched within 24-48 hours, unfortunately as we close early on Fridays at 2.30pm, we did not start processing your order until after the weekend as you had selected free delivery option and we had to dispatch a large number of orders that had been placed before your order was submitted . The order was shipped with our morning postal collection on Monday, therefore it should have arrived with you within the next 1-2 working days as per Royal Mail guidelines. Moving forward, to ensure that any urgent orders are dispatched the same day I would advise to select ‘99p priority dispatch’ option at the checkout or a next day courier service which is chargeable at £7.99. I note that that you have placed a new order since the negative review was left, therefore we hope that you will continue shopping with us despite a slightly delayed delivery of your previous order. I hope that I have been able to provide you with all of the information that you require but if we can be of any further assistance to you, please don’t hesitate to get back in touch. Kind Regards, Internet-Ink Team

Posted 6 years ago

Internet Ink is rated 4.8 based on 17,112 reviews