International Friends Reviews

Name: International Friends
Address: Kent Innovation Centre, Millennium Way, Broadstairs, Kent
Rating: 4.78

4.8 Rating 1,767 Reviews

97 %

of reviewers recommend International Friends

Company Reviews

Metrics

4.8

Based on 1,767 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

International Friends 5 star review on 13th September 2023

Valerie G

International Friends 5 star review on 26th June 2023

Kelly G

International Friends 5 star review on 14th October 2019

Mr Wayne S

International Friends 5 star review on 13th August 2019

Mrs Jennifer B

Anonymous

Anonymous // 01/01/2019

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“Communication from Louise was very prompt and polite and sorted out mistakes I had made efficiently. We were collected from our hotel on time and our driver was friendly and efficient. We did see Big Ben about 5 times while picking up other customers which was understandable but a bit painful. Otherwise we had an excellent trip via Stonehenge. Thank you!”

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“Stonehenge, Glastonbury Tor, Winchester w/Andrew as our guide. Outstanding!! Andrew is incredibly knowledgeable, personable and fun. We loved the smaller group. Definitely recommend IF!”

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“Trip was fine and tour guide gave us good information along the way. Enough time to walk out to Stonehenge but needed to take the bus back. Too far to walk both ways and still have time to enjoy the site and check out the museum too. Only problem was we arrived at Southampton too late. We were only about a half hour before ships deadline for all aboard, and no one at all was in the boarding location, so they hurried us along. Ship delayed departure for late luggage - don't know if that was our bus luggage or not!”

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“Very well presented tour by skilled professionals. Extremely knowledgeable on everything Stonehenge. All questions were answered courteously. We would highly recommend this tour to all our friends and our travel agent.”

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“Great service would definitely use your service again”

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“I enjoyed our trip to Leeds, Dover, and Canterbury. Our driver, Paul, was a fund of knowledge and filled our heads with information about the area, politics, business, real estate, and history. He went out of his way to show us places he had mentioned and even ran an errand for me. He really impressed me. Canterbury was a busy area with a beautiful cathedral. We didn't spend much time in Dover, but got to see many things from the van due to a route change by the driver. Leeds Castle was the highlight of the tour. In all, it was a very enjoyable day spent with a wonderful, and small, group of people.”

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“Excellent! We booked two excursions with International Friends, and were very pleased with both of them. They picked us up from the cruise ship and we toured Windsor Castle, Salisbury Cathedral and Stonehenge before being taken to our hotel in London. Our other tour was an all-day Downton Abbey tour which was exceptional!! The driver and tour guide were both excellent and all that we got to see was just phenomenal! Loved this tour so much! I would definitely recommend International Friends to any of my family or friends!”

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“Perfect way to transfer from our Hownslow hotel to Southampton. Arrived on time to pickup and deliver. Thanks . Just hope we make our next transfer in time....on 16th June.”

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“Very enjoyable tour with a knowledgeable and entertaining guide. Our driver was safe and shared helpful information.”

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“My wife and I had a day tour to Stonehenge, Bath, and the Cotswolds. As it happened, we were the only people signed up--so we had the tour director and driver all to ourselves. Both Oz (the tour director) and Paul (the driver) were superb. They arrived on time; they were professional, knowledgeable, and friendly. We spent an entire day seeing all these sights, two of which are UNESCO world heritage sights. Everything was comfortable and thoroughly enjoyable.”

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“The hotel pickup was timely and the driver was cordial and professional. We were seated in the rear seat (family of 3) and it was cramped and claustrophobic for the two hour drive to Southampton. Would not want to ever travel like that again.”

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Hi Patrick, Thank you for taking the time to write a review. I have looked into this for you, and I can confirm that your shared transfer was carried out in one of our executive minivans, complete with air con and leather interior. We rarely have complaints about these vehicles, as they are top of the range - I am very sorry that you felt cramped in the back of the vehicle on the day of your transfer. Should you wish to travel with us again, we also offer private transfers which may be more comfortable for you. Kind regards, International Friends

“This company gave us the level of service that everyone would desire on a trip abroad. They made us feel comfortable and welcome and provided us with the exact amount of guidance and interaction that we wanted. All staff was friendly and accommodating and went out of their way to deliver us to where we needed to be at the end of the tour as well. We spent the perfect amount of time at each place and the priority access at Windsor Castle made the day perfect for us. If I had to say anything negative , It would only be that in Salisbury we arrived so early that nothing was open yet. We had to leave before we were able to experience many of the wonderful sights. International Friends is a company I can highly recommend!”

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“Lisa and Ravi were terrific! I only hope that the other guides and drivers are as good!!!”

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“We have enjoyed this tour! I am so glad I chose a small group tour. Jose was amazing by the way. He kept us entertained all throughout. The historical tidbits he shared along with his wit and humor was just the perfect mix in a rather long day trip. I wish it was a two day trip to be honest. He was pleasant, and entertaining. Wouldn’t mind having him as a tour guide again. I was so embarrassed that we were a few minutes late in Stonehenge when he so reminded us not to be. We went to car park instead of coach park! He was nice about it and I hope we didn’t cost too much delay to the whole group. I would recommend him and this tour company to my friends. It’s very hard to drive and keep a group of strangers entertained! So kudos to him for doing just that. Not sure about the others as most of them were quiet but I think I have laughed most of the trip. And he did the everyone a favor to drop off to locations the passengers’ requested. It probably mess up his allowed driving time, but he was considerate with the elderly passengers that he dropped them off where they requested. Now that’s customer service. He didn’t have to do that. Thanks Jose!! Excellent!!!!”

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“Our driver was very well groomed, very informative, extremely safe driver, Luxury vehicle. Would not hesitate to recommend International Friends, Thank you Lynn & Graham Christchurch NZ”

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“It was a very nice bus with only 16 passengers. The driver, Jose, was knowledgeable of the history of Stonehenge, Bath and Windsor Castle. He was also fun and witty and a good driver. It was a great day.”

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“Very nice trip! Very passionate tour guide! Thank you!”

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“Our guide and driver were fantastic!”

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“Our driver did an amazing job was totally personable and super on time and super funny loved him very much so glad I used your company thank you”

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“Positive - Tour Guide informative. Negative - Not enough time to do justice to 3 stops. Would have been better to skip Salisbury and have more time in Windsor.”

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International Friends is rated 4.8 based on 1,767 reviews