International Friends Reviews

Name: International Friends
Address: Kent Innovation Centre, Millennium Way, Broadstairs, Kent
Rating: 4.78

4.8 Rating 1,767 Reviews

97 %

of reviewers recommend International Friends

Company Reviews

Metrics

4.8

Based on 1,767 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

International Friends 5 star review on 13th September 2023

Valerie G

International Friends 5 star review on 26th June 2023

Kelly G

International Friends 5 star review on 14th October 2019

Mr Wayne S

International Friends 5 star review on 13th August 2019

Mrs Jennifer B

Anonymous

Anonymous // 01/01/2019

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“I would highly recommend this service to anyone. We were pleased with the entire trip. We were greeted at our London hotel by a very sweet representative that escorted us to the coach. Our visit to Stonehenge was awesome! The remainder of the trip was awesome! Thanks again for your courteous and professional staff!”

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“The Downton Abbey filming locations small group tour was a day to remember. The day started with a driver who picked us up at one of the four convienent locations around London. The bus was so comfortable. The small group made the tour special and personalized. Our tour guide Debbie was wonderful. She took the time to talk to each one of us. She was funny and entertaining as well as informative about Downton Abbey and the villages, farm and Highclere castle. It was a most enjoyable day. I highly recommend this tour!”

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“Arrived at the pick up point early, so we could depart early. Very smooth process and well done.”

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“We were asked to have lunch at harry potter studio but the options for vegetarian lunch were very limited. Consequently we had to go for lunch in Oxford immediately after reaching there. Because of this we missed the entire oxford walking tour. There could have been better planning and scheduling. Also you should have informed about limited food availability so we could have carried packed lunches along with us.”

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“Excellent service - prompt, capable driving, friendly, comfortable, and an overall pleasant experience. \nThank you.”

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“The guide *** was excellent.We like the tour and we will recomend it for our friends.Thank you.”

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“Everything was perfect from the door greasing to the efficient transfer to Heathrow. Will use Int'l Friends again. We were out of the cruise port long before any of the mega busses left.”

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“Very entertaining and knowledgeable.”

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“Longer day. More time at each location. Thank you”

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“Excellent tour guide, driver, itinerary, wifi.\nThe drop off at our specific hotel, along with the transfer from our ship made this excursion a very good value.\n\nWe only wish we had more time to spend in each of our three stops: Salisbury, Stonehenge, and Windsor Castle.\nHowever, we full well know that fitting all three into one day made more time impossible.\n\nThank you!”

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“Detailed information for the trip should be offered, especially to the aged. they donot know some things and then they will be worried.\nEveryone will age finally.\n”

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“We were very excited to be able to see Stonehenge on the way to our cruise ship. With one exception, you were efficient. The problem was the pickup and getting on our way to Stonehenge. We were collected at 7:15 am in a minivan, and taken to meet the bus. \n\nThe bus was a little late, but there we met another group in another minivan.\n\nBut then, we headed from Westminster over to the Heathrow airport area, and stopped at, as I recall, 4 or 5 more hotels to pick up a few people at each stop. As a result, we didn't even start heading to Stonehenge until about ten am. \n\nSee where I'm going with this?\n\nYou made us feel like cattle. Just herded around. My wife and I kept asking ourselves, why didn't you send out another minivan or two, collect the Heathrow customers more efficiently, and get us to Stonehenge earlier? Because of these delays, we were quite late getting to the site, and while we were able to see the stones, there was certainly no time to get anything to eat/drink or spend any time in the exhibits at the visitor center. And we only got to the ship with about 40 minutes to spare.\n\nHopefully, this was just an unusual morning for you, but it seemed awfully disorganized and very poorly utilized my time with you.\n\nWe did love seeing Stonehenge, and loved our cruise, and our couple of days in London prior to our bus trip with you.\n\nThanks,\n\n***”

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“I highly recommend this tour. The driver was prompt, and very courteous. We were able to avoid the long line to obtain tickets and have more time to tour Stonehenge.\nUsing this service allowed us to have a wonderful visit to Stonehenge and arrive at the cruise port in time to board our cruise ship. A great start to our trip!”

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“I purchased a transfer from London to Southampton cruise port by way of Stonehenge. I was a little concerned about purchasing a transfer online and not speaking with anyone direct. This service was outstanding, everything went smoothly from the booking procedure to the drop off at the pier. The response time on my email questions/concerns was amazing. ( My hotel wasn't on the list of hotel pick up sites but they were able to accommodated my request.)\nThe driver arrived at our hotel right on time and was very friendly. The amount of time at Stonehenge was perfect (Plenty of time to enjoy the stop) We arrived at the port in perfect time. \nIf you are looking for prompt, reliable & friendly service I would highly recommend this company. I will be using them again in the future.”

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“Your company provided us with outstanding service.\n\nThe driver arrived on time to collect He \nwas friendly, polite and transferred us seamlessly to Southhampton.\n\nThis was the perfect start to our cruise, \n\nThank you for looking after 2 Aussies far from home\nAnd allowing us to get to our destination without a worry in the world.\n\n***\n”

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“So glad I found this company n the web. I had a fantastic experience on my tour of Salisbury Cathedral, Stonehenge, and Windsor Castle from Southampton, England after my cruise. Was dropped off on time at my terminal in Heathrow as planned. Booked on the web and everything went so smoothly.”

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“I was absolutely satisfied and most impressed with the service that was provided. The only thing that may be of help to you is that I had some wrong perceptions about what to expect based on feed back that I read on Trip Advisor. Someone had written that they booked a tour through you and had not had a reply/ not heard back and they were concerned and asked for feedback from others about the reliability or existence of the service. I will try and do a Trip Advisor review and give you full compliments but there does seem to be some confusion on your name with the London Toolkit, International Friends, and I think people get confused as to who you are and then lack confidence. I hope that is helpful as I think the service we received was just fantastic thank you. ***”

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“The staff was prompt, friendly and provided excellent service”

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“We had a great tour. Will was a great tour leader and we really enjoyed our time. The smaller tour is ideal because you have more of an opportunity to ask questions and get a personalized guide. We went to Lacock, Baths and Stonehenge. I would have loved to spend more time in Lacock, it was such a special little town. When we return, we will be booking again! Thank you!!”

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“It was great!”

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International Friends is rated 4.8 based on 1,767 reviews