International Friends Reviews

Name: International Friends
Address: Kent Innovation Centre, Millennium Way, Broadstairs, Kent
Rating: 4.78

4.8 Rating 1,767 Reviews

97 %

of reviewers recommend International Friends

Company Reviews

Metrics

4.8

Based on 1,767 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

International Friends 5 star review on 13th September 2023

Valerie G

International Friends 5 star review on 26th June 2023

Kelly G

International Friends 5 star review on 14th October 2019

Mr Wayne S

International Friends 5 star review on 13th August 2019

Mrs Jennifer B

Anonymous

Anonymous // 01/01/2019

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“Everything worked as advertised, ad I feel you went out of your way tog et us at our hotel. I certainly wasn't your fault it rained the whole time we were at Stonehenge! While on the bus, my traveling companion scraped her shin on the foot rest attached to the seat in front sufficient to cause bleeding. Your attendant was very solicitous, but the first aid kit on the bus was sorely lacking in antiseptics and the variety of bandages available. Frankly, it looked like it hadn't been opened in some time.”

Helpful Report

“Everything was fine. On time, great driver”

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“Guide was great. Very knowledgeable. Good itinerary”

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“A great moment for a private tour. \nWe designed our tour with the advices of International Friends. Everything was scheduled and the driver, who was a part of this great moment, respected the agenda. He was some good company and also gave us some anecdotes.\nWe greatly recommend International Friends for a tour in England.”

Helpful Report

“Great trip. The Oxford part was quite speedy though, one day Harry Potter London and Oxford is a bit too much”

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“The instructions we received stated the driver would come into the lobby of our hotel with a sign during a set time frame. We were there waiting and no one every came inside. We went outside and there was a man, no sign and he was upset since he had been waiting on us for 15 minutes. The instructions need to be clear. It was frustrating for the driver and us.\nThe trip and transportation was wonderful. The pick up just needed to work out as explained in our instructions.”

Helpful Report

“Regarding our London transfer to Dover via the Dover castle, I believe that our visit to the Dover castle could have been longer. The driver appeared to be in a hurry and he delivered us to the cruise ship early.\n\nRegarding our Dover transfer to London via Canterbury and Leeds Castle, this was a GREAT tour! Loved it! I highly recommend this tour.\n\n”

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“Very pleasant experience. Our pick-up was on time.The driver was friendly and delightful to talk with and we had a nice drive to our destination . Would definitely use your services again.”

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“Excellent service, straight forward ordering and payment process. We were picked up on time from our hotel and had a great time on our visit to Stonehenge. We got to our cruise terminal at the expected time. No reservations with recommending this service to others!”

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“My friends and I recently travelled with International Friends on two occasions. The first was for a transfer from our hotel in London to cruise port in Southampton. The second occasion was transfer from Southampton to Heathrow airport, via Salisbury, Stonehenge and Windsor. On both occasions we found procedures ran very smoothly and would not hesitate to recommend the service to other travellers. The guide and drivers were all well informed, efficient and courteous to all travellers.”

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“More comfortable bus for bigger groups, the van was excellent. The tourguide was great and helpful, a wonderful experience.”

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“This service performed exactly as expected. The driver was professional and timely.”

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“We love Downton Abbey and enjoyed seeing the locations where many scenes were filmed. Our only complaint is that we were #15 and #16 on a bus that is very comfortable for 15. We could not sit together unless both of us chose to sit in the rear seat with no recline at all and no window (we took turns on the rear row, as there was one single seat available elsewhere). For the price of this tour, I believe it would be wise to consider 15 a "sellout". We felt "second class" even though we booked months earlier and paid full fee.”

Helpful Report

“The guide "***" well took care of us.\nIt is good to split customer into small group at Oxford. It would be great if the guide told how different of this 2 groups e.g one group will enter Christ church, another enter college. The coach had a problem while travelling back London. I felt not safety.”

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“Great service. Arrived on time and provided all contracted services. Driver/Guide was very pleasant.”

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“Trip was great.\n\nOnly disappointment was that I had signed up\nfor the other tour (Roman bath...) and it was cancelled.\nSo I was taking a tour that I had done before.\n\nThe tour guide was excellent.\n\n”

Helpful Report

“This was one of the best group tours I've been on. The bus was clean and well climate controlled. The driver was excellent. The guide was knowledgeable, gave comprehensive explanations of the sites and was available to ask questions when allowed. The best part was that it was well timed, you never felt rushed, and at the end of tour, international friends had arranged for us to be split into smaller vehicles for fast drop off. Thanks very much! We had a great time!”

Helpful Report

“It was a great day overall. Although it was a full day, we didn't leave any site feeling like we needed a lot more time. *** did a fantastic job as our tour guide, providing lots of history and background for what we were about to see. After Windsor Castle, they broke us into small groups for transfer to London hotels, which got us there hours earlier than if we had to wait for a full coach to do 20 drop-offs. \n\nMy only complaint was that the driver on the transfer to London drove too fast. My wife and I were both uncomfortable on that trip.”