International Friends Reviews

Name: International Friends
Address: Kent Innovation Centre, Millennium Way, Broadstairs, Kent
Rating: 4.78

4.8 Rating 1,767 Reviews

97 %

of reviewers recommend International Friends

Company Reviews

Metrics

4.8

Based on 1,767 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

International Friends 5 star review on 13th September 2023

Valerie G

International Friends 5 star review on 26th June 2023

Kelly G

International Friends 5 star review on 14th October 2019

Mr Wayne S

International Friends 5 star review on 13th August 2019

Mrs Jennifer B

Anonymous

Anonymous // 01/01/2019

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“Very pleasant day with extremely knowledgeable tour guide and an expert driver to navigate the day. Each stop was well timed.”

Helpful Report

“Excellent tour. Pleasant staff at Dover organized us well, and the timing was better than I expected, with 3.5 h to spend at the Warner Brothers Studio. My only concern was the hotel drop offs. The tour guide and the driver both seemed very stressed to try to map the drop-off route and navigate the bus to each hotel. It certainly seemed a difficult task. At one point, after hotel drop-off #2 (of at least 6), about 90min after leaving the Studios, my 13 year old son asked our bus driver if he could run in to the hotel to use the toilet. The driver actually yelled back at him that he couldn't be expected to wait - the yelling on the sidewalk was audible inside the bus! My son returned to the bus and had to wait uncomfortably for another hour. While I empathize with the difficulty of this drop-off task, on London streets, in the rain, I suggest that if you are operating tours that necessarily will include children, such as this one, that you consider using a bus with a toilet on board, or have some contingency for a break, as occurred en route to the Studios. Thank you for what was otherwise a very well run and extremely enjoyable tour.”

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“Organizing was great.”

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“The driver arrived on time and was very courteous and professional. His driving was smooth and he maneuvered around a huge traffic backup at the port due to his specialized knowledge of the Southampton port area roads. I’d be happy to book them again anytime.”

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“Harry Potter Studio was great but I don't expect the tour guide cannot even pronounce HerMooney. Just wonder a Harry Potter tour with a guide does not seem qualify for the tour. I didn't enjoy Oxford as expected.”

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“Friendly service tour was great lots of fun well taken care off”

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“International Friends provided an excellent opportunity for us to leave our cruise ship in Dover, have a tour of the Harry Potter studio at Warner Bros. near London and then be driven to our accommodation in south London. Our destination was not on the regular list of hotels and on a narrow road. Our driver went above and beyond ensuring we were driven directly to our desired location. Being a group of 6 including 2 seniors and 2 children, this service was extremely important to us. I would happily recommend this service to anyone.”

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“Very efficient transfer service. They met us outside the cruise baggage claim and directed us to the van driver. We left the port promptly and had a smooth ride to the airport. We did make a couple stops to drop off other passengers at airport hotel and another terminal. But we had plenty of time to check in for our flight. Highly recommend this company”

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“OUR WELL DRESSED DRIVER WAS AT THE EXIT OF THE CRUISE TERMINAL AT THE TIME SPECIFIED. THE TRIP TO LHR WAS SMOOTH AND EFFORTLESS. THERE WERE SIX PASSENGERS TOTAL FROM DIFFERENT SHIPS AND WE ENJOYED THE DISCUSSIONS ABOUT THE CRUISES WE HAD JUST COMPLETED. WELL DONE AND A GOOD SHOW BY INTERNATIONAL FRIENDS.”

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“Both the driver and the guide were very skillful, prepared and very kind.”

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“This was an excellent option for us to get from Dover, where our cruise ended, to London. Bonus; we got to do the Harry Potter tour and not worry about getting tickets and transportation on our own! This company had excellent communication, was there on time and had wonderful guides. We were dropped off at our hotel safely with all our luggage. They were on time and offered great tips for the tour. Thank you!”

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“If you want efficient, polite, knowledge, and reasonably priced transportation, they will get it done”

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“We booked a tour of Stonehenge, Bath, and Windsor for a family of five. The best part of this tour is that they go in a different order than the larger groups. When we arrived at Stonehenge, there was no line at all for the local bus to the stones. By the time we left, the line was very long. At Windsor which was the last stop, again the crowds were minimal as I think most people arrive there earlier. The time allotted at each site is only 90 minutes, similar to other tours. If you spend most of that in line, you'd really miss a lot so I'm pleased we didn't. Our tour guide on the bus was smart and informative and the coach was nice. Loved the smaller group format. Overall an excellent tour.”

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“Took the Sunday Harry Potter Studios/Oxford Tour and had a great time. On Sundays, Oxford’s Christchurch College is not open in the morning, so there is a late start (10 am from across Great Portland Street tube station) allowing for extra winks of sleep. Arrives at 11:30 or so in Oxford, followed by a one-hour fast-paced guided walking tour around town. Most doing this tour are interested in the Harry Potter connections of Oxford and would probably want to catch a glimpse of the Great Hall which was the inspiration for the Hogwarts Dining Hall. This is NOT included in the package and must be purchased separately directly from Oxford. Tickets go on sale Thursday afternoon for the following week. Book online to avoid long wait times. We felt like VIPs and walked straight in at 2 pm when Christchurch opens. The bus leaves for Warner Bros Studios at 3:15 pm so you want to be efficient!!! The bus will leave without you! One couple unfortunately got left behind and had to take a taxi to the studios. Between the walking tour and Christchurch, we had time to eat a quick Sunday Roast and ale at the Turf Tavern and a very brief stop to buy an Oxford sweatshirt at a souvenir shop. You must be aware of the time at all times! There was no time to go to the Bodleian Library and Divinity School (£1 entry fee - where the Hogwarts infirmary was filmed and the Hogwarts Library) but this could be done if we had skipped lunch. We were just glad we could see the Great Hall and the famous staircase at Christchurch where students first enter/welcomes into Hogwarts in HP and the Sorcerer’s Stone. The WB Studios was great and given 3.5 hours which was a barely enough because we stopped to drink butter beer and eat cheeseburger with all the fixings/everything! on top at the backlot cafe. Got back to London at 9:30 pm”

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“Very professional outfit. Friendly staff arrived on time for pickup. After transfer to our big coach Steve our guide together with our driver kept us laughing all the way to Stonehenge. Would definitely use again.”

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“A perfect way to get from Heathrow to Southampton.”

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“Trip to Edinburgh was well coordinated. We had a really enjoyable trip. The tour guide on our trip to Scotland was very informative, knowledgeable and jovial. Overall it was a very well planned trip. thank you to International Friends.”

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“The driver arrived on time to pick us up at the hotel. On our way to Stonehenge and Southampton port, he told us stories, identified important buildings, took a very scenic route, told puns and made the whole trip entertaining. We have shared some of his puns with friends since we have returned home.”

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“Excellent service. Our hotel was not on their normal pick up locations, but we were accommodated. We were met at time scheduled in a comfortable full coach. We had a brief stop at Battle of Britain Memorial, which was a pleasant & inspiring surprise. We were taken directly to our ships pier. Friendly & efficient service. Highly recommend.”

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“The guide who met us at the beginning of the trip was wonderful, very positive and informative. He showed great enthusiasm from the beginning to the end, even though it was a long and stressful day. (I wish I had stayed with him for the Oxford tour, but I was paired up with another guide for that one.) Driver worked to get us to places on time and we were given very clear instructions on when to meet and where. I think this was a good company to work with because the staff were very helpful and understood that we were all from out of town and needed a lot of direction and help.”

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International Friends is rated 4.8 based on 1,767 reviews