International Friends Reviews

Name: International Friends
Address: Kent Innovation Centre, Millennium Way, Broadstairs, Kent
Rating: 4.78

4.8 Rating 1,767 Reviews

97 %

of reviewers recommend International Friends

Company Reviews

Metrics

4.8

Based on 1,767 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

International Friends 5 star review on 13th September 2023

Valerie G

International Friends 5 star review on 26th June 2023

Kelly G

International Friends 5 star review on 14th October 2019

Mr Wayne S

International Friends 5 star review on 13th August 2019

Mrs Jennifer B

Anonymous

Anonymous // 01/01/2019

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“We had a great time on our trip due in part to using your services for our transfers and tours! I was worried at first traveling so far and not knowing your company but every transfer was on time, comfortable, clean and the staff courteous and helpful. Thank you for making this trip memorable.”

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“Always greatly pleased with your services.”

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“Allow more time at locations especially during peak tourist season since a lot of time was wasted standing in lines.”

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“Very good service ! We book from Southampton to London hotel . When we exit cruise terminal, staff already there to check name . After we done Windsor castle , group separate to 3 group , one go to airport , one go to east side hotel , last one go to west side hotel. So we don't need to go to airplort with other people .”

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“For Paris tour, please continue hiring rooms at Ibis Hotel, good B&B service, for the weekend”

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“Our Downton Abbey tour was wonderful. Our guide, ***, was outstanding and made the day so enjoyable. He was as excited about Downton Abbey as we were. His stories were excellent!”

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“*** was a good guide and we enjoyed learning about Bath and Lacock and *** was a good bus driver. The only issue we had was when we were dropped off at a hotel in London to wait for transportation to our hotels. There were 6 of us who had hotels further from the other passengers. We were told the taxi driver would be there is 5 minutes and that we would save an hour by taking the taxi and not remaining on the bus. We waited about 30 minutes for the driver and we were not delivered to our hotel for almost another hour. I was under the impression that we would be at our hotel by 6:30 p.m. We didn't arrive at our hotel until after 8 p.m. which was 5 hours from the time we left Lacock. That part was very frustrating and unacceptable to all of us. There should have been other transportation for those of us who were in hotels further from the city center. Seems this could have been better planned since our hotel locations were known in advance.”

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“Meet dockside at scheduled time, where we were assisted by our driver and tour guide with stowing our luggage in the immaculate tour bus. The guide provided excellent commentary throughout the travel and visits to Bath an Locock (Cotswold area) en route to our final destination in London. We would unhesitatingly recommend this post-cruise transfer from Southampton to various points in London including Heathrow Airport.”

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“Overall, I greatly enjoyed the tour. Our guide, *** was knowledgeable and witty. He made me want to return to Oxford. A couple of suggestions, though. It would have been extremely helpful if our main tour director gave us her contact number in case of a problem. Plus, a map of Oxford with the bus return spot would have been helpful. *** dropped us off on broad street, and we were not sure exactly how to get back to the bus. Plus, ***? Said to return at 6:15, but *** kept repeating over and over that we needed to return by 6. Thus, we had very little time to wander around Oxford due to the bus arriving in Oxford late, not sure how to find the bus, and no clarity of return time.”

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“The driver turned up before time, was friendly and polite. He got us to our destination on time and helped us with our bags.”

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“I was very pleased and of course I would recommend it to my friends. Worth it. Thanks.”

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“The tour guide *** was great!\n\nGreat choice of meal as well, the fish and chips were exceptional, the best I've had in the UK.”

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“Great service that got us from our hotel at London city center to cruise terminal in South Hampton with a nice stop at Stonehenge.”

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“Driver very courteous. Fellow passengers nice to talk to”

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“The departure from the cruise terminal was well organized, with passengers boarding in the the order they disembarked. Some passengers did get a little uncomfortable waiting for driver to turn on the A/C. International Friends also seemed to put a lot of good planning into redistributing the passengers and luggage to smaller vehicles for transfers from the studios to our hotels and airports.\nOur driver was courteous and explained the schedule and plans thoroughly (although sometimes my untrained American ear struggled to understand his English!).\nWe made one 30-minute rest stop, which offered a nice variety of dining and shopping establishments.(NOTE: Try to carry some British currency for your own convenience!) A slightly longer stop would have been helpful, particularly because our party of 5 needed to coordinate.\nThe Warner Bros. Harry Potter studio tour far exceeded our expectations, with much to offer fans of the HP books and/or movies, as well as anyone with a passion for film or live theater. I only wish we hadn't spent so much (20%?) of our allotted time standing in the entry queue.”

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“This was my third day trip to the Stonehenge area with ***, and he just keeps getting better! The man is an absolute treasure trove of information and great fun to be with. It was so good to see him again.\n\nThe only thing I would have changed about the day was the temperature which, of course, no one can do anything about. Other than that, the day was perfect.”

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“perfect”

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“We cannot find any negative comments to provide. We had a wonderful experience and would have no hesitation in recommending International Friends to any of our friends. We look forward to coming back to the UK and using your tours again to see more of the UK in style.\n\n***”

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“Excellent no problems.”

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“Overall we were pleased with our tour from Southampton to London. We have been to Stonehenge and waited in the cafeteria just outside. We really liked the Windsor Castle, but have to admit that it was so large and not enough time during this tour. We found ourselves having difficulty with the tour boxes as well. Would have been better if our guide with the tour had gone inside with us.”

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International Friends is rated 4.8 based on 1,767 reviews