International Friends Reviews

Name: International Friends
Address: Kent Innovation Centre, Millennium Way, Broadstairs, Kent
Rating: 4.78

4.8 Rating 1,767 Reviews

97 %

of reviewers recommend International Friends

Company Reviews

Metrics

4.8

Based on 1,767 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

International Friends 5 star review on 13th September 2023

Valerie G

International Friends 5 star review on 26th June 2023

Kelly G

International Friends 5 star review on 14th October 2019

Mr Wayne S

International Friends 5 star review on 13th August 2019

Mrs Jennifer B

Anonymous

Anonymous // 01/01/2019

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“punctuality is most important!!! \n We recommend your company.\nWe can rely on you.\nWe are sure that we will use your punctual service in the future.\n\n*** & ***”

Helpful Report

“Our tour guide was spectacular! I didn't know that it was going to be such an intimate tour. I thought it was on a coach bus but was pleasantly surprised to find it was such a small tour! Our guide(I can't remember is his name) was amazing. He had a great personality and was extremely knowledgeable about the whole tour route. My only suggestion is that upon arrival to Windsor castle we had to wait in line even though we purchased tickets in advance due to the fact we didn't have enough people to qualify as a large group. This cost us *** or so minutes which we could have been touring. Other than that every was spectacular”

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“*** was a wonderful guide. We loved each of the stops. We could have used more time in Salisbury. The church was beautiful and we enjoyed the coffee shop. Stonehenge and Windsor Castle were great. I was so glad that we had tickets and did not have to wait in line. The line for shuttle to Stonehenge was long but it moved fairly well. Great transfer from Southampton. Contract driver Paul was a wonderful driver and quide to hotel.\n***”

Helpful Report

“We used International Friends 3 times during our trip to London. Twice to get to and from the train to our cruise ship in Southampton and back Once to get from our hotel to Heathrow Drivers arrived early, handled our luggage, and were very professional. It was extremely helpful to have a phone number to call in case we did not find our driver. We had to use the number at St. Pancras Train station. We highly recommend this quality company. Rates were competitive, and better than a cab. We felt safe and arrived as promised. Thank you.”

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“Our guide was prompt, knowledgeable and efficient. He was able to figure out the things that most interested us and adapted the tour appropriately. He also made useful suggestions for restaurants and places to visit for the remainder of our time in the London area.”

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“Driver was polite, on time, drove well, no problems at wll”

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“The tour was very well-organized, pick up right on time, nice small coach to travel in, very clean. The guide seemed knowledgeable and helpful. He was very clear about how much time we had at each stop and where to re-assemble. He talked about local history with interest and involvement in the subject. I wish we had more time at Stonehenge and Glastonbury. The last stop, Winchester, seemed just tacked on at the end. Also the tour is a little long...removing Winchester and spending more time at the first two stops would help.”

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“Tour was excellent. They picked us up right at the cruise terminal and dropped us off right at our hotel after the tour. The tour guide was very knowledgeable. We toured Bath and the Cotswolds it definitely worth seeing.\n”

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“Our friendly driver was waiting for us at the Southampton port . He provided much information on the way to our London hotel. We would definitely use International Friends again.”

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“Picked up promptly on departure from our cruise ship and had a wonderful tour of Salisbury, Stonehenge and Windsor Castle. We were then surprised to be shifted to a smaller van and taken directly to our hotel (which was not on the original list) Service above and beyond! Highly recommend International Friends!”

Helpful Report

“I couldn't recommend this tour more, especially if you only have one day to roam outside of London. I took the Ruins, Romans and Royals tour. First of all, to take the tour in a Mercedes Sprinter is SO MUCH more comfortable, personal and more convenient/faster than taking one of those HUGE coach bus tours. We were able to get/in and out of places faster which made a big difference and helped save time we could put towards actually sightseeing. There were 12 people on my tour and it was great! Our tour guide, Tony was EXCELLENT! He was VERY informative, knowledgeable, funny, witty, professional and on top of it! What I mean by that last comment is HE RUNS A WELL-OILED MACHINE. Each time we got to a location, he parked up close, swiftly led us to the entrance, kept us together, skipped lines and executed a worry-free entry to all three attractions (Stonehenge, Roman Baths and Windsor Castle). He made if very clear what to do before we got off the van and made sure where to meet and what time upon leaving each locale. He answered all of our kooky questions about England, the government, the people with his vast knowledge of so much, with personality to boot! I couldn't have possible packed so much in one day without him or this tour, but never felt rushed. When I come back, I'll be taking another tour with this company again FOR SURE!”

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“The tour guide was so great! Very friendly and knowledgable. It was all very well organized and was a really great experience.”

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“Stay at little bit longer in larger cities or in places with more attractions.”

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“Our tour guide *** was really good and made sure everything went smoothly. He was especially helpful at the very end of the journey and showed us where to get our connection to Canterbury. The tour itself was well planned out and gave plenty of time for everything.”

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“The tour was wonderful. The tour guide was extensively informative and I feel that his knowledge and sharing of the history on the bus made all the difference when visiting the sites. It made the visit much more memorable and special. Great bus, driver, but most of all tour guide.”

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“A little more time to look around Oxford would be wonderful, however, I realise the time restrictions that are at play in covering both Warner Brothers Studio and Oxford in the same day. Our guide and bus driver were excellent. Our guide was knowledgeable and enthusiastic in his tour of Oxford and highlighted some very interesting information.”

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“This is the second time we have used your service for a transfer from London to Dover. Driver picked us up at our hotel promptly at designated time and was most accommodating during our journey. Will definitely use your service in the future.”

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“I would suggest more stops for use of toilets.”

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“Everything about our experience with International Friends was positive. Online booking/payment was easy, our driver, Brian, was lovely, and we enjoyed the option of visiting Dover Castle upon arrival in Dover. The cost was very reasonable, the trip was comfortable, and we'd certainly recommend this service to others.”

Helpful Report

“Your service was great!\n\nWe used International Friends for the first time a couple of years ago went we visited London and needed a transfer to the Southampton cruise port.\nWe were treated very well and the the transfer (which included a stop at Stonehenge) was on time, the driver was knowledgeable, friendly and helpful.\n\nOur transfer this time was just as smooth and the service was as before. No complaints. The representatives and driver (Kevin) at the cruise terminal were very helpful, friendly and willing to help with smiles on there faces.\nI apologize for ot remembering the names of the other people involved but they did introduce themselves.\n\nPrior to leaving home I had some questions about specifics regarding our transfers and had to make some changes to some. These questions and requests were conducted from the USA via email to which we always received at prompt and friendly response. This allayed our fears about any problems we may encounter and we could relax and not worry about our transfers.\n(***) :) \n\nI would (and have) recommended your service to others without reservation\n\nCheers,\n*** and ***\n”

Helpful Report

International Friends is rated 4.8 based on 1,767 reviews