Interflora.ie Reviews

Name: Interflora.ie
Address: Interflora House, Water Gate, Sleaford, Lincolnshire
Rating: 4.54

4.5 Rating 1,646 Reviews

88 %

of reviewers recommend Interflora.ie

Company Reviews

Metrics

4.5

Based on 1,646 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Interflora.ie 5 star review on 16th January 2023

Anonymous

Anonymous // 01/01/2019

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“Easy to order from Competitive prices Efficient, keeps customers informed on delivery times”

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Posted 4 years ago

“Fantastic. Easy to use. Very efficient. So helpful durning this time when it's hard to meet up. Kind regards Yvonne”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“We are Irish based, And have used service for delivery in UK and Spain, Never had problem, Great service always on time,Thank you.”

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Posted 4 years ago

“The ease of using Interflora website is very good. I ordered anniversary flowers 4 days in advance and the order was confirmed online accordingly. Unfortunately, the flowers arrived 4 days late - too late for the anniversary. Strangely, the website confirmed that the flowers had been delivered in good time. The response to my complaint(s) were efficient and full. On investigation, it seems the fault lies with the delivery service DPD who have told me that the delay was due to excessive demand. I have marked Interflora down as the delivery service -DPD - is chosen by them and I will not be using their services again unless they change their delivery service”

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Posted 4 years ago

“Excellent service will definitely use again”

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Posted 4 years ago

“Great bouquet but roses died within 3 days of delivery”

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Posted 4 years ago

“Size of bouquet disappointing compared with other florist purchases. No scent off flowers in bouquet.”

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Posted 4 years ago

“Can always trust Interflora to bring satisfaction and delight. Well done!”

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Posted 4 years ago

“Delivered on time same day flowers beautifully designed”

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Posted 4 years ago

“Ordered Bouquet for my Sister for her Birthday. The florist Said that they Attempted Delivery but no one was at home. Said they left a Card in the Letterbox. However Sister and her entire Family was at home all day and no one came to the door and No Card was left in Her Letterbox. No Phone call was made despite giving mobile no when booking for such as instance. Instead they sent me an E-mail later that day - 15-45pm - . the result being that I had to contact my Sister to inform her of the " Suprise Bouquet of Flowers" and needed her to contact Interflora to rearrange for either Delivery or Collection. They were delivered the following late afternoon and to be honest the Flowers were beautiful and worth the Money, But a simple Phone Call on the First Day would have meant they WOULD have arrived on her Birthday.”

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Posted 4 years ago

“Excellent service. Prompt, efficient and a first class bouquet.”

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Posted 4 years ago

“I must thank Interflora for there speedy delivery and beautifully flowers - my Sister really was over the moon - it was brilliant that Interflora were able to make people's day during this madness - a million thanks to all from Interflora for there kindness”

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Posted 4 years ago

“Flowers went to Florence in Italy as a get well gift. My cousin said they were lovely.”

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Posted 4 years ago

“Excellent service ordered at 10.15pm and delivered before 12pm the next day.”

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Posted 4 years ago

“Beautiful bouket delivered on time. Thank you”

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Posted 4 years ago

“I place an order with Interflora.co.uk on June 3rd for delivery on June 8th. On June 4th, I inquired if the order delivery could be brought forward to June 5th. I eventually received a response on the morning of June 5th stating the order would be delivered on Saturday June 6th. This is not what I requested and responded immediately stating that that will not work as the delivery premises are not open on Saturday. A further 24 hours later I received a response confirming that order would be delivered on the original date....Monday June 8th. When I checked the order tracking on the DPD website (courier company used by Interflora) when would my order be delivered it stated "Your parcel is perishable and can no longer be delivered, please contact Interflora for further details". I immediately contacted DPD Customer Care and tried to determine what was happening. They advised that this instruction came through on their system at 4.40am this morning (June 8th). I have subsequently emailed Interflora again asking what is going on and how do they plan fix the mess they have caused. My parcel was a special gift for my partner on a special day for us. There is nothing to be gained by ringing Interflora as you just get directed to an email address. The whole episode shows high level of incompetence and I will never use an Interflora service again”

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Posted 4 years ago

“Excellent service. Delivered on time and as purchased.”

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Posted 4 years ago

“Website is so easy to use, service always excellent, with constant updates about progress of order.”

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Posted 4 years ago

“I was very happy with my recent order - it arrived on time and looked lovely”

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Posted 4 years ago

Interflora.ie is rated 4.5 based on 1,646 reviews