Interflora UK Reviews

Name: Interflora UK
Rating: 4.51

4.5 Rating 35,210 Reviews

87 %

of reviewers recommend Interflora UK

Company Reviews

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About Interflora UK:

Every day, thousands of people trust us to deliver their good wishes and thoughtful sentiments on their behalf. But it's not just about being the largest - we pride ourselves on being the most personable too.

Everyone involved - from our florists, to our delivery drivers, to our customer advisors - all take care to add a little personal touch to the Interflora experience.

We're also proud that so many award-winning florists choose to be part of the Interflora family. Each of our expert florists has the unique blend of skills, creativity and attention to detail needed to create every handmade Interflora bouquet.
Our Heritage

We've been delivering your good wishes for more than 90 years. With all of this talent to draw upon, we offer an exciting and fresh new selection of floral gifts for every special occasion and every season too. From contemporary chic to classic favourites, as well as unique creations via our Designed to Order service, our florists create perfect bouquets every day.

As well as being the largest, we're the longest serving flower delivery network too. For more than 90 years we have enjoyed a reputation for excellence. Used throughout the ages our Mercury Man emblem is recognised worldwide as a symbol of swift and timely delivery and the very best quality floral gifts.

Every bouquet ordered from us is prepared with care and hand-delivered as promised. And with our international network of florists, a special bouquet can be handmade and delivered almost anywhere in the world in just a few hours.

Interflora UK 5 star review on 25th October 2024

877

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sent “happy days” flowers to USA from uk to my granddaughter , graduating from middle school. Arrived promptly, but not impressed with photo I saw of them. Looked rather scruffy. Use interflora twice yearly to USA, usually fabulous flowers! Won’t put me off as maybe just struck unlucky this occasion. Sally Greenhill”

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Posted 4 years ago

Hi Sally, Thank you so much for your review and feedback, its much appreciated. Regards Sue

Posted 4 years ago

“Chocolates were expensive and 6 months out of date! Flowers were lovely.”

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Posted 4 years ago

Dear Customer, Thank you so much for your review. I can see from your order we have resolved your complaint regarding the chocolates. Best Wishes Sue

Posted 4 years ago

“Delivery was great. Not happy with the substitute you sent though. Please see my complaint email.”

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Posted 4 years ago

Hi Tina, thank you for your review and feedback. I can see we have replied to your recent email with our apologies. Best wishes, Dawid

Posted 4 years ago

“Looked like three bunches bought from a garage and thrown together”

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Posted 4 years ago

Dear Customer, Thank you for your review. I am sorry for your disappointment and thank you for your feedback. Regards Sue

Posted 4 years ago

“Due to virus we could not pick our flowers and trusted the florist to chose them for a birthday. They were sparse with lots of foliage and just average in look. Disappointing.”

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Posted 4 years ago

Hi Gill, thank you for your review and feedback. Best wishes, Dawid

Posted 4 years ago

“Whilst the service was great, I felt a little underwhelmed by the flowers. I don’t think it was a £35 bouquet ☹️”

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Posted 4 years ago

Hi James, thank you for your review and feedback. Best wishes, Dawid

Posted 4 years ago

“Although I booked my flowers for same day delivery (I booked before 10.30am) and my order was accepted I subsequently received an email to say that "due to unforseen circumstances" my delivery would not be made until the following day which was the day AFTER my anniversary. If my delivery could not be made then my order should not have been accepted and it feels like it was get my money then fail to perform rather than state up front that my delivery could not be fulfilled which would have allowed me to make alternative arrangements. Although I have been advised that my delivery charge will be refunded this is not really good enough as it should be refunded in any event when it has not been fulfilled as promised. Even when the flowers did arrive the following day it was around 5 pm!”

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Posted 4 years ago

Hi Martin, thank you for your review and feedback. Best wishes, Dawid

Posted 4 years ago

“For £45 I was expecting more. The flowers did not match the standard shown in the picture. A lot of the flowers hadn't blossomed yet. I am normally very happy with orders from interflora but on this occasion I'm disappointed.”

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Posted 4 years ago

Hi Kenneth, thank you for your review. Our floral and plant gifts are often sent in bud to promote their freshness. Given time, the buds will blossom and your recipient will get to enjoy the flowers for longer. If you require any assistance regarding your order then please get in touch. Best wishes, Dawid

Posted 4 years ago

“Tiny pot of a few roses. Not worth £30”

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Posted 4 years ago

Hi Lisa Thank you for your feedback Kind regards Michelle

Posted 4 years ago

“Disappointed that full order not delivered, had no explanation why, sent email and was refunded for those undelivered items. Just a shame during this time when sending gifts for birthdays you except them to be done.”

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Posted 4 years ago

Hi Andrew This is disappointing to hear. I can see you have contacted us directly and this issue has been resolved. Kind regards Michelle

Posted 4 years ago

“I wasn’t really happy with the bouquet of flowers delivered. For £35 you’d expect more, they looked quite cheap.”

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Posted 4 years ago

Hi Rakhee, Thank you for your review. Sorry you were disappointed with your flowers on this occasion. We do appreciated your feedback thank you. Regards Sue

Posted 4 years ago

“Disappointed by lack of style in the arrangement and choice of flowers. You can’t use the present situation as an excuse as I found a far superior selection at M & S at a fraction of the cost.”

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Posted 4 years ago

Hi Elizabeth, thank you for taking the time to send us your feedback. Kind regards, Sophie

Posted 4 years ago

“Appreciate that range is more limited under Covid conditions but was happy to go with florists own arrangement. However the bunch was significantly sparser than Interflora’s usual standard and I would say below standard. To be honest had I known this before I ordered, I wouldn’t have proceeded.”

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Posted 4 years ago

Hi there, many thanks for your feedback, it is appreciated. Best wishes, Sophie

Posted 4 years ago

“I was very disappointed that the order I placed for a birthday gift on June 3rd was not delivered until 16.30 on the 5th !”

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Posted 4 years ago

Hi Ronald, thank you for taking the time to send us your review. Kind regards, Sophie

Posted 4 years ago

“When i order flowers for a birthday, i don't expect them to arrive at 6pm.”

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Posted 4 years ago

Hi Paul, thank you for your feedback. Best wishes, Sophie

Posted 4 years ago

“I have to say for a 45 pound bunch of flowers I was very very disappointed I could have got a bunch the same size in Tesco for 12 pounds which i will do in future”

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Posted 4 years ago

Hi there, we appreciate you leaving us your review. Best wishes, Sophie

Posted 4 years ago

“A very poor variety and display for the money.”

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Posted 4 years ago

Thank you for your feedback, best wishes Valerie

Posted 4 years ago

“I ordered flowers; there were a few flowers such into what looked like an aubergine! Could someone speak to me.”

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Posted 4 years ago

Hi Marlene, Thank you for your review. I have sent you an email so we can look into this for you. Regards Sue

Posted 4 years ago

“Flowers were wonderful, however disappointed there were no chocolates as confirmed when placing order, as I could have made other arrangements if I had been informed of shortage. Regards M Silvester”

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Posted 4 years ago

Hello Michael, thank you for your feedback, I can see that we have contacted you directly regarding this matter, kind regards Valerie

Posted 4 years ago

“delivery was a day late!”

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Posted 4 years ago

Hi Ian, Thank you for your review. I have sent you an email with regards to the late delivery of your order. Regards Sue

Posted 4 years ago

Interflora UK is rated 4.5 based on 35,210 reviews