Interflora UK Reviews

Name: Interflora UK
Rating: 4.51

4.5 Rating 35,210 Reviews

87 %

of reviewers recommend Interflora UK

Company Reviews

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About Interflora UK:

Every day, thousands of people trust us to deliver their good wishes and thoughtful sentiments on their behalf. But it's not just about being the largest - we pride ourselves on being the most personable too.

Everyone involved - from our florists, to our delivery drivers, to our customer advisors - all take care to add a little personal touch to the Interflora experience.

We're also proud that so many award-winning florists choose to be part of the Interflora family. Each of our expert florists has the unique blend of skills, creativity and attention to detail needed to create every handmade Interflora bouquet.
Our Heritage

We've been delivering your good wishes for more than 90 years. With all of this talent to draw upon, we offer an exciting and fresh new selection of floral gifts for every special occasion and every season too. From contemporary chic to classic favourites, as well as unique creations via our Designed to Order service, our florists create perfect bouquets every day.

As well as being the largest, we're the longest serving flower delivery network too. For more than 90 years we have enjoyed a reputation for excellence. Used throughout the ages our Mercury Man emblem is recognised worldwide as a symbol of swift and timely delivery and the very best quality floral gifts.

Every bouquet ordered from us is prepared with care and hand-delivered as promised. And with our international network of florists, a special bouquet can be handmade and delivered almost anywhere in the world in just a few hours.

Interflora UK 5 star review on 25th October 2024

877

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very disappointed the size of bouquet for £55!! It was a very small! Although lovely.. If I’d paid £20 I would have been satisfied. I expected a lot more for that price!”

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Posted 4 years ago

Hi Susan, thank you for taking the time to send your feedback. Kind regards, Sophie

Posted 4 years ago

“Flowers not as expected, this is the first time Ive had a problem and I’ve been using this service for years. I just renewed my subscription for free delivery !!!!!”

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Posted 4 years ago

Hi Kathy, we appreciate your feedback. Thank you and best wishes, Sophie

Posted 4 years ago

“Only a few flowers and npt really worth the money. St Albans florist much better value.”

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Posted 4 years ago

Good afternoon, thank you for leaving us your review. Best wishes, Sophie

Posted 4 years ago

“While the flowers were not bad they were delivered quite late (in the afternoon)”

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Posted 4 years ago

Hi Peter, thank you for your feedback. Kind regards, Sophie

Posted 4 years ago

“I paid £50 for a bunch of flowers for my wife. The flowers were lovely but it was not £50 worth of flowers.”

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Posted 4 years ago

Hi Chris, thank you for your review and feedback. Best wishes, Dawid

Posted 4 years ago

“The hand picked selection of flowers was disappointing. A gift for a sister recovering from an operation, and she felt the need to add some flowers if her own.”

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Posted 4 years ago

“Sadly the flowers were below average and for £40 not what i would have expected from Interflora a horrible mix of cheap flowers you would expect from a petrol station for £5, disappointing”

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Posted 4 years ago

Hi Helen, thank you for your review and feedback. Best wishes, Dawid

Posted 4 years ago

“Very satisfied with straightforward and efficient service. Thank you.”

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Posted 4 years ago

Hi Paul, thank you for your review. Best wishes, Dawid

Posted 4 years ago

“Flowers were delivered 24hours late. No explanation or warning from Interflora. Information from courier and Interflora was contradictory. No response to my email from customer service. Disappointing as I normall don’t have any problems.”

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Posted 4 years ago

This is very disappointing to hear, Jonathan. I can confirm that an email has been sent to you in relation to this. Best wishes, Luke

Posted 4 years ago

“Website straightforward. Communication to trace order appalling. I was directed to a helpline number which I called, just a message to say no-one is going to answer, and to email in. Why not remove this step altogether it serves no purpose? It is a time waster and adds to frustration. The florist fulfilling my order in France did not update the tracking, so I had no idea if they had the order. Email response took too long to come back. Any known issues should be made available at time of ordering. All a waste of time as the flowers were delivered albeit late in the afternoon. Had the florist acknowledged the order it could have all been avoided. They had all the contact numbers and email addresses. Won't risk this again with Interflora.”

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Posted 4 years ago

Hi Mandy, thank you for your review and your feedback. Best wishes, Dawid

Posted 4 years ago

“Friend sent photos of flowers I had sent her. She was pleased but I don’t think they were worth the money I spent on them. Disappointed ☹️”

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Posted 4 years ago

Hello, thank you for your review and feedback. Best wishes, Dawid

Posted 4 years ago

“Bouquet very small for cost”

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Posted 4 years ago

Hi Alda, thank you for your review and feedback. Best wishes, Dawid

Posted 4 years ago

“Paid for a £30 bouquet looked more like a £10 Tesco bunch very disappointing”

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Posted 4 years ago

Hi Martina, thank you for your review and feedback. Best wishes, Dawid

Posted 4 years ago

“Purchased a £40 arrangement of assorted flowers for a anniversary to be delivered. Delivery was excellent as it arrived early morning.....but the flowers were really disappointing! Some of them looked as if the had to be used on that day or be thrown away! Compared to a £10 bunch Of flowers from the garage which my partner’s daughters bought her, I think I have well over paid for the value!”

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Posted 4 years ago

Hi Matthew, thank you for your review and feedback. Best wishes, Dawid

Posted 4 years ago

“I was disappointed. Damage to plants!One large leaf was broken, the other partially eaten and one plant looked as though it had been wrenched out of the soil! I sent an email on 14th but have not yet received a reply!”

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Posted 4 years ago

Hi John, thank you for your review. It appears that we have never received your email from the 14th of May. I have looked into your order and sent you a further email with our apologies. Best wishes, Dawid

Posted 4 years ago

“Flowers nice but very overpriced”

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Posted 4 years ago

Hello, thank you for your review and feedback. Best wishes, Dawid

Posted 4 years ago

“Received my flowers already wilted it has been 3 days since receiving them and they are dead, this makes me believe they were old, for £55 you don't expect to receive half dead flowers very disappointed.”

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Posted 4 years ago

Hi Devyn, thank you for your review. I'm very sorry to hear about what has happened. I have looked into your order and sent you a further email with our apologies. Best wishes, Dawid

Posted 4 years ago

“Two of the lily steams delivered had been well past their best and looked half dead it's a shame as Ive used this delivery service before without I issues”

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Posted 4 years ago

Hi there, sorry to hear this, I have sent you an email. Best wishes, Sophie

Posted 4 years ago

“The flowers arrived for my daughters 18th & they were nothing special considering what I paid for them. They appeared to be quite flat and withered & almost on their ‘last legs.’ Very disappointed and wont be using again.”

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Posted 4 years ago

Hi Donella, we appreciate you sending us your review. Kind regards, Sophie

Posted 4 years ago

“The order for Australia was expensive and poorly arranged. For nearly 50+ pounds one would expect value better than a 6 Australian Dollar bouquet, i know the local florist who arranged and delivered it, and they are usually better. Not nice to send this from the UK for my wedding anniversaire to Australia. Will think twice before chose your service again. Sorry.”

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Posted 4 years ago

Hi Milan, we appreciate your feedback, thank you and best wishes, Sophie

Posted 4 years ago

Interflora UK is rated 4.5 based on 35,210 reviews