Interflora UK Reviews

Name: Interflora UK
Rating: 4.51

4.5 Rating 35,210 Reviews

87 %

of reviewers recommend Interflora UK

Company Reviews

Info

About Interflora UK:

Every day, thousands of people trust us to deliver their good wishes and thoughtful sentiments on their behalf. But it's not just about being the largest - we pride ourselves on being the most personable too.

Everyone involved - from our florists, to our delivery drivers, to our customer advisors - all take care to add a little personal touch to the Interflora experience.

We're also proud that so many award-winning florists choose to be part of the Interflora family. Each of our expert florists has the unique blend of skills, creativity and attention to detail needed to create every handmade Interflora bouquet.
Our Heritage

We've been delivering your good wishes for more than 90 years. With all of this talent to draw upon, we offer an exciting and fresh new selection of floral gifts for every special occasion and every season too. From contemporary chic to classic favourites, as well as unique creations via our Designed to Order service, our florists create perfect bouquets every day.

As well as being the largest, we're the longest serving flower delivery network too. For more than 90 years we have enjoyed a reputation for excellence. Used throughout the ages our Mercury Man emblem is recognised worldwide as a symbol of swift and timely delivery and the very best quality floral gifts.

Every bouquet ordered from us is prepared with care and hand-delivered as promised. And with our international network of florists, a special bouquet can be handmade and delivered almost anywhere in the world in just a few hours.

Interflora UK 5 star review on 25th October 2024

877

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wrong flowers delived”

Helpful Report

Posted 4 years ago

Hi Jillian, we are only offering florist choice arrangements at the moment. This is shown with every product on our web site. Kind regards Stacey

Posted 4 years ago

“I spent £80 and £7 delivery on flowers for a silver wedding anniversary. For that amount I expected a wow factor. But I got something I would guess was worth half that. I'd recently spent half that on flowers in New Zealand and the bouquets were about the same (and NZ isn't a cheap place for anything, especially flowers).”

Helpful Report

Posted 4 years ago

Good morning, thank you for taking the time to review your order, kind regards Marie

Posted 4 years ago

“I was very happy with the flowers that were delivered they were beautiful. But i was very disappointed that the heart balloon that I had ordered and paid for wasn't delivered. No explanation or refund has been given.”

Helpful Report

Posted 4 years ago

Dear Matthew, I am sorry to hear this. I have sent you an email with our apologies, kind regards Marie

Posted 4 years ago

“For the amount off £40, find this a poorly bunch of flowers, £ 7, delivery for 500 mtrs. Won't do this again!”

Helpful Report

Posted 4 years ago

Dear Mrs Westerholt. Thank you for completing a review and for your feedback.I have sent an email with our apologies. Kind regards Pippa

Posted 4 years ago

“I did not receive an email or text that my order had been received.”

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Posted 4 years ago

Dear Anne,Thank you for completing a review and for your feedback.kind regards Pippa

Posted 4 years ago

“I’ ordered the £40 seasonal flowers bouqet. DON’t worth the price. I expected something different than 3 lillies and 3 roses. Delivery was quick but no packaging at all. The message card quality was very poor. I am sorry but very dissapointed.Not using again.”

Helpful Report

Posted 4 years ago

Dear Ferenc Szanyi Thank you for taking the time to review our products. Your feedback is appreciated, kind regards Marie

Posted 4 years ago

“Wasn’t impressed with the flowers delivered to my friend at all. I paid £42 and it looked like nothing. Will not be returning”

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Posted 4 years ago

Hi Kirstyn, this is disappointing to hear. Thanks for bringing this to our attention. Kind regards Stacey

Posted 4 years ago

“Hi The flowers arrived on time packaged well and safely. Sadly there was NO message slip with them so the recipient didn't know who they were from. Sadly included with the flowers were 4 large thistle type flowers included in the bunch and they smelt extremely strongly of onions. This no doubt will amuse you but in a confined space the smell was appalling. Thank You Andrew Gotch”

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Posted 4 years ago

Hi Christine, thank you for taking your time to complete your review. I'm very sorry to hear about the unpleasant scent of the flowers, this certainly sounds unusual. I have sent you a further email with our apologies. Best wishes, Dawid

Posted 4 years ago

“For the money I paid I was very disappointed with the flowers chosen Wasn’t worth £40 I’ve got better arrangements for a much lesser price from other online flower shops ,I shan’t use interflora again”

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Posted 4 years ago

Hi Joanne, thank you for taking your time to complete your review. Best wishes, Dawid

Posted 4 years ago

“Flowers ordered for next day delivery - ordered with interflora specifically due to this being an available option. Next day-no flowers arrived. I had to chase up via email as no option to call, and was then informed that it would not be possible to be delivered that day(obviously as it was now the following day!) and they would deliver them the next day. Flowers finally arrived three days after due,no refund for delivery costs reimbursed that were charged for the next day service. Very poor service and would not use again.”

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Posted 4 years ago

I am so very sorry to hear this, Thank you for your feedback I have sent you an email with our apologies. Kind regards Michelle

Posted 4 years ago

“Disappointed with the size of the bunch for the price. Felt a bit cheated. Delivery on time who was a positive”

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Posted 4 years ago

Hi Pardeep, I'm sorry that you were disappointed with the flowers that were delivered. Thank you for taking the time to write this review. Kind regards, Liam.

Posted 4 years ago

“The service delivery was good but the selection and amount of flowers was poor”

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Posted 4 years ago

Hi Nick, I'm sorry to hear you're disappointed with the flowers. Thanking for taking the time to write a review. Kind regards, Liam.

Posted 4 years ago

“The flowers were great. But the delivery man was rude and abrupt. The delivery was late and the person delivering them was the worst person in all the years of ordering.”

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Posted 4 years ago

Hi Geno, I'm really sorry to hear this. Thank you for bringing this to our attention. Kind regards, Liam.

Posted 4 years ago

“Unfortunately my experience with interflora is not great. Also unfortunately you are the only people I can use to send flowers to my family in Barbados. The flowers that arrived were, minimal, not well presented. My partner felt they were "Fine" which loosely translated means "Not Great" but it's the thought that counts. I clearly need to find another way to send flowers to Barbados”

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Posted 4 years ago

Hi Eric, I'm sorry to hear you were disappointed with the gift. Thanks for taking the time to provide us with a review. Kind regards, Liam

Posted 4 years ago

“Beautiful flowers but in my opinion if there was £10 to £15 worth of flowers there that was all and I brought the £70 bunch”

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Posted 4 years ago

Hi Carl, I'm sorry for any disappointment caused. Thank you for taking the time to provide a review. Best wishes, Liam.

Posted 4 years ago

“I was very disappointed in the amount of flowers for £50 I could have bought a supermarket arrangement for half the price and far better arrangement”

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Posted 4 years ago

Dear Carole, I am sorry you were disappointed with the flowers. I can see my colleague has resolved this for you. Thanks for your review. Best wishes Deborah.

Posted 4 years ago

“There didn't seem to be many flowers for £60”

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Posted 4 years ago

Dear Roy, thank you for taking the time to leave us a review and your feedback. Kind regards Deborah.

Posted 4 years ago

“Didn't get what I ordered got an apology no discount on next order or free offer for anything else will be going else were in the future let done by interflora”

Helpful Report

Posted 4 years ago

Dear Darren, I am sorry you were unhappy with our service. I can see my colleague has been in contact with you by email.Thank you for taking the time to leave us a review. Best wishes Deborah.

Posted 4 years ago

“50th golden wedding anniversary flowers were delivered to the wrong address. Contacted customer service who offered 25% refund. This is just slightly over the delivery charge. Disappointed is not the word !”

Helpful Report

Posted 4 years ago

Hi Neil, thank you for your review. I'm very sorry to hear that there was a problem with your delivery. We'll be sure to look into this further with our florist. Best wishes, Dawid

Posted 4 years ago

“My mum found the gift to be very small and very poor value. She felt it was worth a few pounds rather than £30+ I paid. Didn’t like it at all I’m afraid.”

Helpful Report

Posted 4 years ago

Thank you for taking the time to leave a review - your comments have been forwarded to our Quality Assurance programme. Kind Regards Anita

Posted 4 years ago

Interflora UK is rated 4.5 based on 35,210 reviews