Interflora UK Reviews

Name: Interflora UK
Rating: 4.51

4.5 Rating 35,210 Reviews

87 %

of reviewers recommend Interflora UK

Company Reviews

Info

About Interflora UK:

Every day, thousands of people trust us to deliver their good wishes and thoughtful sentiments on their behalf. But it's not just about being the largest - we pride ourselves on being the most personable too.

Everyone involved - from our florists, to our delivery drivers, to our customer advisors - all take care to add a little personal touch to the Interflora experience.

We're also proud that so many award-winning florists choose to be part of the Interflora family. Each of our expert florists has the unique blend of skills, creativity and attention to detail needed to create every handmade Interflora bouquet.
Our Heritage

We've been delivering your good wishes for more than 90 years. With all of this talent to draw upon, we offer an exciting and fresh new selection of floral gifts for every special occasion and every season too. From contemporary chic to classic favourites, as well as unique creations via our Designed to Order service, our florists create perfect bouquets every day.

As well as being the largest, we're the longest serving flower delivery network too. For more than 90 years we have enjoyed a reputation for excellence. Used throughout the ages our Mercury Man emblem is recognised worldwide as a symbol of swift and timely delivery and the very best quality floral gifts.

Every bouquet ordered from us is prepared with care and hand-delivered as promised. And with our international network of florists, a special bouquet can be handmade and delivered almost anywhere in the world in just a few hours.

Interflora UK 5 star review on 25th October 2024

877

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been contacted today by my Mother who has reported that the roses have all wilted and they were only delivered yesterday - I am very unhappy as they cost over £60.”

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Posted 4 years ago

Hi Karen, Thank you for your review. This is really disappointing to hear. I can see from your order we have resolved this directly with you. Best wishes Sue

Posted 4 years ago

“flowers sent were very poor standard and dead! The follow up customer support so far is very good. I have asked for new set of flowers to be sent”

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Posted 4 years ago

Dear Nichola, thank you for your review, this is disappointing to hear. I can see we are resolving this for you. Kind regards Valerie

Posted 4 years ago

“Late delivery No information and tracking”

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Posted 4 years ago

This is disappointing to hear, Mohammad. I can confirm that an email has been sent to you in relation to your review. Best wishes, Luke.

Posted 4 years ago

“i recieved a text saying you were unable to deliver as no one at adresss , then a text to say boquet had been delivered . this was 5.30pm friday 31st jan . i called the recepients address mon 3 rd it hadnt been delivered called you and got an excuse driver stuck in traffic but shop is walking distance from recepients address . no offer of anything to make up for this”

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Posted 4 years ago

Dear Liza, this is disappointing to hear. I have sent an email with my apologies. Kind regards Valerie

Posted 4 years ago

“Order Update: 288938477 has been delivered. Just discovered today that my order for 13 December was delivered to a neighbour who my sister had to ask for the flowers which they proceeded to take out of the vase which they were delivered in. Not happy about this at all!”

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Posted 4 years ago

This is very disappointing to hear. I can confirm, that an email has been sent to you in response to this. Kind regards Michelle

Posted 4 years ago

“Service can not be faulted . Ordered in the morning delivered in the afternoon . Value for money shocking . Will not be using this service anymore due to the very poor value for money .”

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Posted 4 years ago

Hi Gordon, thank you for your feedback, it is appreciated. Best wishes, Sophie

Posted 4 years ago

“The wreath was disappointing for the amount of money I paid, I will not be using again and would not recommend to anyone else.”

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Posted 4 years ago

Hi Angela, this is disappointing to hear. I have sent you an email. Best wishes, Sophie

Posted 4 years ago

“I have made a complaint to interflora and am satisfied with the outcome.”

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Posted 4 years ago

Hello, thank you for your review - I'm glad to hear that we could resolve your query to a satisfactory level. Best wishes, Dawid

Posted 4 years ago

“Disappointed.”

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Posted 4 years ago

Hi Colin, sorry to hear this, we appreciate your feedback. Best wishes, Sophie

Posted 4 years ago

“For £45 a bit disappointed in quality and quantity of flowers and no sachets”

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Posted 4 years ago

Hi John, thank you for your feedback, we do appreciate it. Best wishes, Sophie

Posted 4 years ago

“Order arrived too late (and only after I had chased)”

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Posted 4 years ago

Hi Anthony I'm so very sorry to hear this. I have replied to you via separate email. Kind Regards Anita

Posted 4 years ago

“Did not del!”

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Posted 4 years ago

Hi Helen So sorry to hear about this! I can see we have replied to you by email. Kind Regards Anita

Posted 4 years ago

“Flowers didnt look the freshest, and the sympathy bouquet I had ordered for a family was delivered to myself, meaning i had to go and drop them off myself after paying £8 delivery.”

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Posted 4 years ago

Hi Claire, Thank you for your feedback. I have sent you an email in regards to this. Best Wishes Sue

Posted 4 years ago

“Paid over £91 for birthday flowers for my wife and while they where nice the size of the much for the money was no bigger than a Waitrose £20 bundle :-(”

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Posted 4 years ago

Hi Andrew, Thank you for leaving us your feedback. I have sent you an email as I would like to resolve this with you. Best wishes Sue

Posted 4 years ago

“Good service. Very poor value in terms of what was delivered. Disappointed.”

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Posted 4 years ago

Dear Customer, Thank you for leaving us your feedback. I have sent you an email as I would like to resolve this with you. Best wishes Sue

Posted 4 years ago

“Normally very good but the personal message was missing this time!”

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Posted 4 years ago

Hi there, I have located your order and I see that we have spoken to you this morning in regards to this and that we are investigating this for you. Best wishes, Sophie

Posted 4 years ago

“My mother contacted fri to ensure some home. Monday contacted mother on her birthay to say no delivery due to rain. Not good its her 75th birthday flowers 20th jan not good”

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Posted 4 years ago

Hi there, we appreciate you letting us know, thank you and best wishes, Sophie

Posted 4 years ago

“I was expecting a SMS text when the delivery was made but didn't receive it.”

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Posted 4 years ago

Hi Ross, we appreciate your feedback and this will be fed back. Best wishes, Sophie

Posted 4 years ago

“I ordered two bouquets of flowers for my Mum, both at £30 plus delivery and thought the bouquets were very small considering the amount they cost. Delivery was good - just disappointed with the size,”

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Posted 4 years ago

I'm sorry to hear this, Rachel. I can confirm that an email has been sent to you with more information. Kind Regards, Luke.

Posted 4 years ago

“Delivery was as close to late as it could be and not as many flowers as I thought. Did get a call regarding change of jug but was left feeling a little disappointed”

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Posted 4 years ago

This is disappointing to hear, Joanne. I can confirm that an email has been sent to your email address. Best wishes, Luke.

Posted 4 years ago

Interflora UK is rated 4.5 based on 35,210 reviews