Interflora UK Reviews

Name: Interflora UK
Rating: 4.51

4.5 Rating 35,209 Reviews

87 %

of reviewers recommend Interflora UK

Company Reviews

Info

About Interflora UK:

Every day, thousands of people trust us to deliver their good wishes and thoughtful sentiments on their behalf. But it's not just about being the largest - we pride ourselves on being the most personable too.

Everyone involved - from our florists, to our delivery drivers, to our customer advisors - all take care to add a little personal touch to the Interflora experience.

We're also proud that so many award-winning florists choose to be part of the Interflora family. Each of our expert florists has the unique blend of skills, creativity and attention to detail needed to create every handmade Interflora bouquet.
Our Heritage

We've been delivering your good wishes for more than 90 years. With all of this talent to draw upon, we offer an exciting and fresh new selection of floral gifts for every special occasion and every season too. From contemporary chic to classic favourites, as well as unique creations via our Designed to Order service, our florists create perfect bouquets every day.

As well as being the largest, we're the longest serving flower delivery network too. For more than 90 years we have enjoyed a reputation for excellence. Used throughout the ages our Mercury Man emblem is recognised worldwide as a symbol of swift and timely delivery and the very best quality floral gifts.

Every bouquet ordered from us is prepared with care and hand-delivered as promised. And with our international network of florists, a special bouquet can be handmade and delivered almost anywhere in the world in just a few hours.

Interflora UK 5 star review on 25th October 2024

877

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery on time. Plant ok. Wrapping awful.”

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Posted 1 year ago

Hello, I am sorry about the experience you have had with us, I have emailed to you about this situation so we can find a resolution. Kind Regards Georgia

Posted 1 year ago

“The amount of flowers was very minimal & sparse looking. Certainly not £35 worth. Looked more like a supermarket bunch for £10. Very disappointed indeed.”

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Posted 1 year ago

Hi Janet, so sorry to hear the flowers were disappointing. I can confirm I have sent you an email to address this. Best wishes, Candice

Posted 1 year ago

“The flowers got delivered to the wrong address and when i eventually recieved them they were nothing like what i had ordered so very dissapointed”

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Posted 1 year ago

Apologies Joffe, this is definitely not the service we wish to provide our customers, I am very sorry we let you down with what should have been a lovely surprise. I have E-mailed you personally to look to resolve this for you. Kind regards Danny

Posted 1 year ago

“Usually interflora are quite good, but the last delivery was not good. I would normally expect the products to come from a local florist, but this display came via DPD. Not known for delivering flowers. Most of the soil was in the box not the pot It looked like some amateur attempt at a pot display. It looked like it has come from overseas, so no surprise in the state of it. I will not be buying another pot display from them”

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Posted 1 year ago

Hi David, thank you for your review. I'm so sorry to hear this. It clearly shouldn't have arrived in that condition - regardless of the product or courier involved. I have sent you a private email by way of apology. Kind regards, Brian

Posted 1 year ago

“Flowers never arrived at my house, was offered full refund.”

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Posted 1 year ago

Hi Franchesca, I'm so sorry to hear your order didn't arrive. Thank you for contacting us directly so we could resolve for you and thank you for taking the time to leave a review. Kind regards, Hayley.

Posted 1 year ago

“Poor flowers for £60. Quick delivery however I won't be using again”

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Posted 1 year ago

Good Afternoon, thank you for leaving your review. I have emailed you in regards to this. Many thanks, Beth

Posted 1 year ago

“I ordered a £35 bunch of flowers for mothers day and was really disappointed, the bunch of flowers mainly consisted of filler foilage. If could have picked up a similiar bunch at the filling station for much less money.”

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Posted 1 year ago

Hello Leanne, I'm sorry to hear the Mothers Day bouquet didn't meet your expectations. I have sent you an email with my apologies, kind regards Marie

Posted 1 year ago

“Very disappointed with the flowers received. No resemblance to the picture.”

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Posted 1 year ago

Hi Daniel, So sorry to hear of your disappointment with the flowers received on this occasion. I have emailed you directly to address the issue. Thank you for your feedback. Regards Sue

Posted 1 year ago

“Flowers looked nothing like the pic - was really disappointed!”

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Posted 1 year ago

Hi there Victoria, I'm so sorry to hear about your experience with this order. I have contacted you regarding a solution to this issue. Kind regards - Macy

Posted 1 year ago

“I paid £55 for a bouquet of flowers that was probably worth £15”

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Posted 1 year ago

Hello Kenneth, we appreciate you leaving us your review and I can from your order that my colleague has been in contact with you via email. Kind regards, Sophie

Posted 1 year ago

“The flowers were left on in an open porch. Anyone could have got to them and stole them.”

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Posted 1 year ago

Hi Julie, this is disappointing to hear, I can confirm I have sent you an email addressing this, Kind regards, Joe

Posted 1 year ago

“It didn't really look like the photo advertised. There were tulips but very few filler flowers and the whole thing looked pretty sparse.”

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Posted 1 year ago

Hello there! This is disappointing to here, I have sent you an email with regards to this to put this right for you. Kind regards, Tom

Posted 1 year ago

“I placed an order for a bespoke luxury winter gift box for £45, I have ordered from interflora for many years and have always been delighted with the service, however on this occasion I felt the flowers fell significantly short of my expectations and did not justify the £45 I paid for. I was very disappointed and rather embarrassed when I saw them. I complained and received the following response - Each and every design is one-of-a-kind, created by an artisan florist using the freshest stems available on the day so, whilst your gift will look different to the one pictured, it’ll still be just as lovely. Due to this, unfortunately, I am unable to assist any further. Whilst I understand each bouquet will be unique and has been for my past orders, I still expect it to be worth the £45 I paid for it. I won't be using Interflora again.”

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Posted 1 year ago

Hi, I am sorry to hear you were disappointed, I can confirm that I have sent you an email which addresses your concerns. Kind regards, Alan

Posted 1 year ago

“The flowers were for my daughter in Australia. When she showed me the bouquet was nothing as I thought ordered. It consisted of two lilies, two pink verbena and a massive hydrangea head. Definitely not what I expected for the price paid. This is the second time disappointed as previous bouquet for birthday was not much different. Will not use interflora again”

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Posted 1 year ago

Hello Philippa, I am sorry about your experience with Interflora. I've sent an email to you regarding this issue. Kind regards, Mantas

Posted 1 year ago

“I, and most importantly the person who received the flowers, were extremely disappointed. I have used Inter flora many times, but this is the first that I was let down. Too many cheap filler flowers.”

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Posted 1 year ago

Hi Paul, I am sorry to hear this, and have sent you an email accordingly. With regards Michelle

Posted 1 year ago

“Flowers were not in good condition, already half withered.Srevice otherwise was spot on only the co dition of the flowers”

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Posted 1 year ago

Hi Peter, This is very disappointing to hear, I have sent you an email addressing the issues you have raised in your review. Kind regards, Megan

Posted 1 year ago

“I ordered interflora last minute .but for price i paid ,thought the flowers were weathered.”

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Posted 1 year ago

Hi Gary, I am sorry to hear your flowers were weathered. I have sent an email discussing your concerns further. Regards Katy

Posted 1 year ago

“Flowers arrived atafter 9pm, which I believe was outside the delivery window advertised and not ideal for Valentine's day flowers, though I appreciate it would have been a busy day. Flowers were nice.”

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Posted 1 year ago

Thanks Jack, we appreciate your feedback and you have been in contact with us via email. Sophie

Posted 1 year ago

“Nothing wrong with the flowers and the teddy bear, but the chocolates were missing so won't use interflora again.”

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Posted 1 year ago

Hi Terence, Thank you for leaving a review, I can see that you have already contacted us and that this has already been resolved. Kind regards Michelle

Posted 1 year ago

“My order was accepted without comment. The following day, when it was too late to make alternative arrangements, I was told that the order could not be fulfilled.”

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Posted 1 year ago

Hi there, thank you for getting in contact with us. I have checked your order and it was delivered on the 14th February. Many thanks, Sophie

Posted 1 year ago

Interflora UK is rated 4.5 based on 35,209 reviews