Interflora UK Reviews

Name: Interflora UK
Rating: 4.51

4.5 Rating 35,213 Reviews

87 %

of reviewers recommend Interflora UK

Company Reviews

Info

About Interflora UK:

Every day, thousands of people trust us to deliver their good wishes and thoughtful sentiments on their behalf. But it's not just about being the largest - we pride ourselves on being the most personable too.

Everyone involved - from our florists, to our delivery drivers, to our customer advisors - all take care to add a little personal touch to the Interflora experience.

We're also proud that so many award-winning florists choose to be part of the Interflora family. Each of our expert florists has the unique blend of skills, creativity and attention to detail needed to create every handmade Interflora bouquet.
Our Heritage

We've been delivering your good wishes for more than 90 years. With all of this talent to draw upon, we offer an exciting and fresh new selection of floral gifts for every special occasion and every season too. From contemporary chic to classic favourites, as well as unique creations via our Designed to Order service, our florists create perfect bouquets every day.

As well as being the largest, we're the longest serving flower delivery network too. For more than 90 years we have enjoyed a reputation for excellence. Used throughout the ages our Mercury Man emblem is recognised worldwide as a symbol of swift and timely delivery and the very best quality floral gifts.

Every bouquet ordered from us is prepared with care and hand-delivered as promised. And with our international network of florists, a special bouquet can be handmade and delivered almost anywhere in the world in just a few hours.

Interflora UK 5 star review on 25th October 2024

877

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When we went to our son and daughter in law for Christmas Day the flowers were a lot less than shown in picture and no buds. They were dead by the time we left on the Friday. Very disappointed.”

Helpful Report

Posted 4 years ago

Dear Deidre, this is disappointing to hear. I have sent you an email with my apologies. Kind regards Valerie

Posted 4 years ago

“Having had problems with my order in Jan. 2019 and receiving a £20 voucher to compensate, I gave Interflora another chance. This time I gave an order using my voucher but the confirmation email just showed the full amount so naturally I thought it had been missed off. Also the flowers were delivered to the wrong address and just left. The lady who found them on her doorstep rang Interflora and queried the address then took them herself to the right address. So you got it wrong twice. I can’t really recommend you after that.”

Helpful Report

Posted 4 years ago

Dear Marion, this is disappointing to hear. I have sent you an email with my apologies. Kind regards Valerie

Posted 4 years ago

“There were several types of flowers in the bouquet I ordered which had to be substituted. This is the second time I have ordered from inter flora and the second time flowers have had to be replaced with an alternative.”

Helpful Report

Posted 4 years ago

Dear customer, I am sorry to hear this. I have sent you an email with my apologies. Kind regards Valerie

Posted 4 years ago

“My flowers were poor , only 5 flowers in the display rest were greenery.”

Helpful Report

Posted 4 years ago

Dear Patricia, this is disappointing to hear. I have sent you an email with my apologies. Kind regards Valerie

Posted 4 years ago

“The flowers we ordered for my Mother-in-Law were lovely but unfortunately they were left on the doorstep. I left an instruction to allow plenty of time for her to answer. By the time she answered the delivery person had left the flowers. They could have been stolen.”

Helpful Report

Posted 4 years ago

Dear Lynne, thank you for your feedback. Kind regards Valerie

Posted 4 years ago

“I have emailed, but the delivery well it was prompt, the flowers looked damaged and did not really portray the image on the website, but more importantly they were delivered to a member of staff and not to the intended recipient which obviously spoilt the intended affect which is why I rated it as poor!”

Helpful Report

Posted 4 years ago

Dear Steven, I am sorry to hear this. I can see we have sent you an email yesterday to help resolve this. Kind regards Valerie

Posted 4 years ago

“Why did Interflora not text me to confirm delivery of my various Christmas hamp ??”

Helpful Report

Posted 4 years ago

Hi Beryl, Thank you for your review. I have sent you an email to explain this. Regards Sue

Posted 4 years ago

“Interflora could not deliver the precise fresh plants but really disappointed at them because they had not tried hard enough to contact us. The email they sent went to my junk folder However really delighted at the florist for making up the mixed plants sent”

Helpful Report

Posted 4 years ago

Hi Clive, Thanks for your review. I am pleased that the plants received were lovely. Regards Sue

Posted 4 years ago

“Flowers were not the same as i ordered some were missing and they were very open flowers which would not have lasted very long these flowers were sent as my sister in law had died i was very disappointed with them”

Helpful Report

Posted 4 years ago

Hi Eleanor, Thank you for your review. This is really disappointing to hear. I can see from your order that we have sent you an email and resolved this for you. Best wishes Sue

Posted 4 years ago

“Dissapointing flowers for both deliveries. Not worth the money.”

Helpful Report

Posted 4 years ago

Dear Julia, Thank you for taking my call today, and allowing me to resolve this for you. Best wishes, Valerie

Posted 4 years ago

“The flowers sent to my friend in Uk were placed so that they were not easily visible to herShe did not hear the doorbell and her hearing is good.you should have made more effort to trace her since she was in the house It was from Forget e nots in Reading.moreover there was one head of a Rose Inthe path The flowers were good once she had discovered Them”

Helpful Report

Posted 4 years ago

Hi Josie, Thank you for your review. This is really disappointing to hear. I have sent you an email in regards to this. Best wishes Sue

Posted 4 years ago

“Paid for certain delivery date arrived day after. The plant was not healthy when it arrived”

Helpful Report

Posted 4 years ago

Dear Customer, Thank you for your feedback. I have sent you an email in regards to this. Regards Sue

Posted 4 years ago

“The flowers I received were very poor quality. Lots of broken stems and just three days later many were dead. Was very disappointed with the bouquet as it was not good value for money.”

Helpful Report

Posted 4 years ago

Hi Elaine, this is very disappointing to hear. I have sent you an email with my apologies. Kind regards Stacey

Posted 4 years ago

“Not impressed this time with the quality of some of the flowers again and this is the second time in a row this has happened. Not sure I will order these again.”

Helpful Report

Posted 4 years ago

Hi there; Sorry to hear that you were unhappy - I have emailed you with further details - Kind Regards Anita

Posted 4 years ago

“The bouquet was very sparse for the price, cheap flowers used and filled out with Christmas decorations,then to have £14 added on to get it delivered in time was disgraceful. I bought a premium pass and still had to pay extra for the delivery.I would have been better to spend £50 on flowers and made up a bouquet myself.Was embarrassed to give it as a present.”

Helpful Report

Posted 4 years ago

Hi There - I am very disappointed to hear of this - I have emailed you with a reply. Kind Regards Anita

Posted 4 years ago

“Was disappointed with the amount of flowers thought getting them delivered would be nice but went to M&S this morning and would have got a much larger and nicer bunch of flowers in store will be going in store in future very disappointed have ordered three bunches for delivery this Christmas”

Helpful Report

Posted 4 years ago

Hi Linda, sorry to hear of your disappointment, we appreciate your feedback. Best wishes, Sophie

Posted 4 years ago

“very limited choice of flowers for delivery in the city i live in. no choice of delivery time despite paying for Platinum. One item delivered by DPD not florist only told that some time after order placed, and not delivered til very late in the day. very disappointed.”

Helpful Report

Posted 4 years ago

Hello, thank you for taking your time to complete your review and provide your feedback. Best wishes, Dawid

Posted 4 years ago

“Flowers sent and arrived on time but leaves on flowers had already gone brown. if you are unable to sent fresh flowers the order should be cancelled, not impressed”

Helpful Report

Posted 4 years ago

Hi Dale, sorry to hear this. I have sent you an email. Best wishes, Sophie

Posted 4 years ago

“WHAT WAS DELIVERED TO THE ADDRESS IN POLAND WAS AN ABSOLUTE DISGRACE AND CLEARLY NOT WORTH 25% OF THE PRICE I PAID IN UK.”

Helpful Report

Posted 4 years ago

Hello David, thank you for taking your time to complete your review. I'm very sorry to hear that you were unhappy with your recent order. I have sent you a further email and look forward to your reply. Kind regards, Dawid

Posted 4 years ago

“Roses in bouquet have all heads drooping after 2 days despite careful attention”

Helpful Report

Posted 4 years ago

Interflora UK is rated 4.5 based on 35,213 reviews