Interflora UK Reviews

Name: Interflora UK
Rating: 4.51

4.5 Rating 35,210 Reviews

87 %

of reviewers recommend Interflora UK

Company Reviews

Info

About Interflora UK:

Every day, thousands of people trust us to deliver their good wishes and thoughtful sentiments on their behalf. But it's not just about being the largest - we pride ourselves on being the most personable too.

Everyone involved - from our florists, to our delivery drivers, to our customer advisors - all take care to add a little personal touch to the Interflora experience.

We're also proud that so many award-winning florists choose to be part of the Interflora family. Each of our expert florists has the unique blend of skills, creativity and attention to detail needed to create every handmade Interflora bouquet.
Our Heritage

We've been delivering your good wishes for more than 90 years. With all of this talent to draw upon, we offer an exciting and fresh new selection of floral gifts for every special occasion and every season too. From contemporary chic to classic favourites, as well as unique creations via our Designed to Order service, our florists create perfect bouquets every day.

As well as being the largest, we're the longest serving flower delivery network too. For more than 90 years we have enjoyed a reputation for excellence. Used throughout the ages our Mercury Man emblem is recognised worldwide as a symbol of swift and timely delivery and the very best quality floral gifts.

Every bouquet ordered from us is prepared with care and hand-delivered as promised. And with our international network of florists, a special bouquet can be handmade and delivered almost anywhere in the world in just a few hours.

Interflora UK 5 star review on 25th October 2024

877

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a Birthday Bouquet for my aunt who lives in Lancashire as the flowers were not available to choose on line i had to rely on the choice of the florist the Bouquet i chose included the vase at the cost of £35:00 and delivery on top. When i spoke to my aunt last week she reluctantly told me the flowers only lasted 3 days and needless to say was very disappointed and told me not to waste my money again VERY DISAPPOINTING after using Interflora on many occasions i wonder how many more of my relatives have been disappointed but didnt have the heart to tell me DEFINITELY WONT BE USING Interflora AGAIN!”

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Posted 4 years ago

Hi there, sorry to hear about this, thank you for your survey. Best wishes, Vanessa

Posted 4 years ago

“Hi, I was expecting more for £55.”

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Posted 4 years ago

Hi, thank you for your review. I am sorry to hear this. Best wishes, Vanessa

Posted 4 years ago

“Super disappointed with flowers. I use interflora regularly and know what to expected for price which usually is very close to picture on website but flowers were not to standard as florist just trusted to make it up - this doesn't work!”

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Posted 4 years ago

“The delivery of flowers and chocolates was for my elderly parents, I ticked the ‘Be Patient’ box for delivery, as my parents can take 30 seconds to answer the doorbell, however the delivery was left by the front garage with a message card put through the letter box. The delivery person didn’t even ring the doorbell (I am sure of this because my brother and his wife happened to be visiting my parents at the same time) so my parents only discovered the flowers when I called them late that night to ask if they had been received. That was a very disappointing experience and unnecessary. It completely spoiled the element of surprise of receiving the flowers which is a big part of the joy of the receiving flowers experience.”

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Posted 4 years ago

Hi George, I am sorry to hear you were disappointed on this occasion. Thank you for taking the time to send us a review. Kind regards, Vanessa

Posted 4 years ago

“Hello Unfortunately I have to say that I was disappointed on this occasion as there were two issues the first was I had to chase up to see if the delivery had taken place as the tracking information had not been updated on the day the delivery was suppose to take place but after speaking to customer service It was resolved. The second thing was I spoke to my friend she told me the flowers had been delivered to a neighbour across the road from her, the neighbour wasn't in she found them when she returned home. Luckily the neighbour knows my friend so she bought the flowers over to her. The correct address was on the information so not sure how this happened? Tracy Bonnici”

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Posted 4 years ago

Dear Tracy - Thank you for taking the time to leave a review. I can see that you have been in contact with a colleague about this. Kind Regards Anita

Posted 4 years ago

“For the money I paid o found the flowers not very colourful Very boring Have to say wasn’t impressed”

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Posted 4 years ago

Dear Richard, thank you for your review. Best wishes, Vanessa

Posted 4 years ago

“Unfortunately this last order is spent £50 only to have a rather disappointing selection and arrangement of flowers.”

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Posted 4 years ago

Hi, thank you for your feedback. I am sorry you were disappointed. Best wishes, Vanessa

Posted 4 years ago

“I have send flowers to India with you before and if were so Excutive. But this time I was so gutted about the look and quality of flowers. Nevertheless I have to think twice for next time.”

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Posted 4 years ago

Dear Nilesh, I am sorry to hear you were disappointed on this occasion, thank you for your review. Best wishes, Vanessa

Posted 4 years ago

“Flowers were not as freest looking as usual. Very disappointed.”

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Posted 4 years ago

Hi, this is disappointing to hear. Thank you for taking the time to leave us a review. Kind regards Jo

Posted 4 years ago

“Flowers were very disappointing such a small Bunch for the money”

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Posted 4 years ago

Dear John, I am sorry to hear this. Thank you for your review, best wishes Jo

Posted 4 years ago

“Overpriced for what was delivered.”

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Posted 4 years ago

Dear Zafiat, I am sorry you were disappointed with your flowers. Thank you for leaving a review. Best wishes Jo

Posted 4 years ago

“Usually excellent service. However, this very important recent delivery was a let down. Instead of saying there will be a delay (of only one day), a message saying that they could not find the order and that I was to call a number. The number was answered by a robot saying that there was no-one there to take calls.”

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Posted 4 years ago

Dear David, thank you for taking the time to leave us a review. I am sorry to hear you were disappointed with the service. Best wishes Deborah.

Posted 4 years ago

“I do not feel that the value of £50 for the order was reflected in the 9 Rose Stems received by my friend.”

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Posted 4 years ago

Hi, I am sorry to hear you were disappointed with the flowers. Thank you for taking the time to leave us a review. Kind regards Deborah.

Posted 4 years ago

“The "seasonal" flowers I requested were mainly green and lilies?? Not the bright vibrant picture on the website. Disappointed”

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Posted 4 years ago

Dear Lindsey, I am sorry to hear you were disappointed. Thank you for your review. Kind regards Jo

Posted 4 years ago

“I PAID £50 + £7 DELIVERY FOR A BOUQUET FOR MY WIFES 60th BIRTHDAY.WHEN THEY ARRIVED,THE AMOUNT OF FLOWERS THERE WERE,I COULD HAVE BOUGHT BETTER AT A LOCAL STORE FOR £15-£20.ON THE PLUS SIDE,THE DELIVERY SERVICE WAS FAR BETTER.”

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Posted 4 years ago

Dear Graeme, Thank you for taking time to place a review, we have sent you an email, Kind Regards Jackie.

Posted 4 years ago

“Hi I ordered my flowers for delivery on 29th June for a birthday present (international). To date they have still not arrived. Although I have been offered a discount the whole experience was poor and left me very disappointed with a service I thought I could rely on.”

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Posted 4 years ago

Dear Peter, Thank you for your review, I can see you have contacted our Customer Service Team and this has been resolved for you. Kind regards Jo

Posted 4 years ago

“Order placed online. Simple and easy to follow instructions. Delivered next day as promised, but not totally satisfied with the bunch of flowers based on how much they cost. After only 4 days some of the flowers were shrivelling up and going brown in colour. Email sent and 48 hours have passed with no response so overall I'm unimpressed and so is the person who was sent them”

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Posted 4 years ago

Dear Chris, This is very disappointing to hear. I can confirm, that an email has been sent to you in response to this. Many thanks Jackie

Posted 4 years ago

“Disappointing I am still trying to locate where they are”

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Posted 4 years ago

Hi Kevin, thank you for your review. I can see our team has recently been in touch via email. Best wishes, Dawid

Posted 4 years ago

“For the money charged I thought it was a poor bunch of flowers not very exciting for an 80 birthday”

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Posted 4 years ago

Hi Frank, we appreciate your feedback. Best wishes, Sophie

Posted 4 years ago

“Very small bouquet of flowers for £55.00. I wont use again.”

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Posted 4 years ago

I'm sorry to hear that, Lesley-Anne. Thank you very much for taking the time and leaving us a review. Best wishes, Luke

Posted 4 years ago

Interflora UK is rated 4.5 based on 35,210 reviews