Interflora UK Reviews

Name: Interflora UK
Rating: 4.51

4.5 Rating 35,210 Reviews

87 %

of reviewers recommend Interflora UK

Company Reviews

Info

About Interflora UK:

Every day, thousands of people trust us to deliver their good wishes and thoughtful sentiments on their behalf. But it's not just about being the largest - we pride ourselves on being the most personable too.

Everyone involved - from our florists, to our delivery drivers, to our customer advisors - all take care to add a little personal touch to the Interflora experience.

We're also proud that so many award-winning florists choose to be part of the Interflora family. Each of our expert florists has the unique blend of skills, creativity and attention to detail needed to create every handmade Interflora bouquet.
Our Heritage

We've been delivering your good wishes for more than 90 years. With all of this talent to draw upon, we offer an exciting and fresh new selection of floral gifts for every special occasion and every season too. From contemporary chic to classic favourites, as well as unique creations via our Designed to Order service, our florists create perfect bouquets every day.

As well as being the largest, we're the longest serving flower delivery network too. For more than 90 years we have enjoyed a reputation for excellence. Used throughout the ages our Mercury Man emblem is recognised worldwide as a symbol of swift and timely delivery and the very best quality floral gifts.

Every bouquet ordered from us is prepared with care and hand-delivered as promised. And with our international network of florists, a special bouquet can be handmade and delivered almost anywhere in the world in just a few hours.

Interflora UK 5 star review on 25th October 2024

877

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First I’ve used interfloria in years, with delivery it came to £60 , I’m sure I clicked no vase but was included also for the money it wasn’t much of a bunch , I have bought plenty flowers from Tesco & Aldi etc for a third of the price which would have put them to same. Sorry for the bad review but wasn’t impressed at all.”

Helpful Report

Posted 4 years ago

Hi William, I am sorry to hear you were dissatisfied with the gift. Thanks for taking the time to leave us your review.

Posted 4 years ago

“I'm very disappointed I've been told the flowers after only 5 days have wilted, you guarantee them for 7 days. I know they have been looked after as stated on the card, I'd appreciate a reply to this review. I can send a photo of the flowers on the 5th day after delivery if you wish to have a look at them. Kind Regards Linda Dobson”

Helpful Report

Posted 4 years ago

Hi Linda, This isn't the service we aim to provide at all. I have sent you an email with my apologies. Kind regards Stacey

Posted 4 years ago

“For spending £35 on bouquet, I found the flowers were not worth the money. Very poor. Could have got a more deluxe range in Tesco or M&S”

Helpful Report

Posted 4 years ago

Hi Leanne, sorry to hear you were disappointed. Thanks for taking the time to leave us your review. Kind regards Stacey

Posted 4 years ago

“I received a message that the flowers 💐 were left in a safe place. I wonder if the door step in clear view, is safe! 🤷🏾‍♂️”

Helpful Report

Posted 4 years ago

Thanks for taking the time to leave us your review. All feedback is important to us as it helps us to improve our service in the future. Kind regards, Sophie

Posted 4 years ago

“Flowers were not the same as what I saw online..... bouquet was quite small.”

Interflora UK 2 star review on 25th October 2020

Helpful Report

Posted 4 years ago

Hi, sorry to hear you are disappointed. We are offering florist choice arrangements at present and all images are for illustration purposes only. Thanks for taking the time to leave your review. Best wishes Stacey

Posted 4 years ago

“A bit disappointing, description was arrangement in a vase.. and although I accept the vase was not likely to be the same as in the photo.. the resulting item cannot in any way be described as a vase. a tin jug would have been a better description.. not value for money and I won’t be using the service again”

Helpful Report

Posted 4 years ago

Hi Debora, I'm so sorry to hear you was unhappy with the jug. This is shown as an option when you select a vase arrangement. Again sincere apologies, Amy

Posted 4 years ago

“Having received a photo of the flowers I was disappointed with the number and overall quality of the bouquet. They did not represent value for money - my wife thought they were worth £30 - £35 and was surprised when I told I Had paid £45. The new ordering system leaves it open for individual florists to reduce value of bouquets and increase their profit using Interfloras good name. This is the first time I have had felt the need to complain about the quality of goods your agents provide. Regards Peter Green”

Helpful Report

Posted 4 years ago

Hi Peter, thank you for taking the time to send us your review, it is appreciated. Kind regards, Sophie

Posted 4 years ago

“I requested pastel coloured bouquet but red and orange coloured flowers where delivered”

Helpful Report

Posted 4 years ago

Hi Natasha, I am sorry to hear this. I have sent you an email. Thank you for leaving us your review. Kind regards, Sophie

Posted 4 years ago

“Sent email immediately I found out that proposed recipients were going to be away for several days. Followed up with second email next morning but flowers still delivered. Couldn't find any emergency tel no to contact you. Flowers won't be seen for 5 days so presumably will not be in good state. Feel as if Ive wasted £50+”

Helpful Report

Posted 4 years ago

“Flowers were left on the doorstep in the rain and not left with neighbours as requested”

Helpful Report

Posted 4 years ago

Hi there. Thanks for taking the time to leave us your review. All feedback is important to us as it helps us to improve our service in the future. Kind regards, Tom

Posted 4 years ago

“My order came to over £40 including delivery it arrived without a card, so my sister in law didn't have a clue who they came from and the bouquet that arrived looked limp and flimsy using the cheapest flowers. I'm disappointed with the service never experienced such sloppy service with Interflora previously.”

Helpful Report

Posted 4 years ago

I'm sorry to hear this, Raja. Thank you for taking the time and leaving us your feedback. Best wishes, Luke

Posted 4 years ago

“I was disappointed with the flowers, very few flowers for the price paid”

Helpful Report

Posted 4 years ago

Dear Julie, thank you for taking the time to leave a review, it is much appreciated. Kind regards, Pete, Interflora Care Team.

Posted 4 years ago

“On the last 2 occasions i have used interflora i have been disappointed with the quality of the flower arrangements. Maybe covid is affecting the availability of quality flowers, but they haven't been up to the quality i have had previously. I hope this is a temporary blip in their usual good quality arrangements.”

Helpful Report

Posted 4 years ago

Thanks for taking the time to leave us your review. All feedback is important to us as it helps us to improve our services in the future.

Posted 4 years ago

“Eight days late.”

Helpful Report

Posted 4 years ago

“Not 45 pounds worth of flowers. Rather mean, I'm afraid. Not good value at all”

Helpful Report

Posted 4 years ago

Hi, Thanks for your review. All feedback is important to us as it helps to improve our services in the future. Best wishes, Brian

Posted 4 years ago

“The flowers looked like they had already started to wilt. For the money I was not that impressed.”

Helpful Report

Posted 4 years ago

Hi John sorry to hear you are disappointed. I have sent you an email with my apologies. Best wishes Stacey

Posted 4 years ago

“Hi. I ordered the flowers for Thursday and by the Saturday we had already had to remove some of the flowers from the bunch as they had majorly wilted, then again today. Normally you get at least a week out of them. Quite disappointed to be honest”

Helpful Report

Posted 4 years ago

Hi Brett, thank you for your review and feedback. I have looked into your order and sent you a further email. Best wishes, Dawid

Posted 4 years ago

“The flowers that arrived were dried and shedding petals. The flowers chosen should have been received in a condition where they last for at least a week but that will not happen with these. Very disappointing.”

Helpful Report

Posted 4 years ago

Hi David, thank you for your review and feedback. I have looked into your order and sent you a further email. Best wishes, Dawid

Posted 4 years ago

“I only order with interflora because a friend recommended you, saying that you deliver on time. so you can imagine my disappointment when I got an email saying they cant deliver till the next day. I would of not spent that much on flowers, as you are quiet dear compared to local florists”

Helpful Report

Posted 4 years ago

Dear Kerry, I am sorry you were disappointed, thank you for taking the time to leave us a review. Kind regards Jo

Posted 4 years ago

“For the amount of money charged by you the small amount of flowers I got for it”

Helpful Report

Posted 4 years ago

Interflora UK is rated 4.5 based on 35,210 reviews