Interflora UK Reviews

Name: Interflora UK
Rating: 4.51

4.5 Rating 35,209 Reviews

87 %

of reviewers recommend Interflora UK

Company Reviews

Info

About Interflora UK:

Every day, thousands of people trust us to deliver their good wishes and thoughtful sentiments on their behalf. But it's not just about being the largest - we pride ourselves on being the most personable too.

Everyone involved - from our florists, to our delivery drivers, to our customer advisors - all take care to add a little personal touch to the Interflora experience.

We're also proud that so many award-winning florists choose to be part of the Interflora family. Each of our expert florists has the unique blend of skills, creativity and attention to detail needed to create every handmade Interflora bouquet.
Our Heritage

We've been delivering your good wishes for more than 90 years. With all of this talent to draw upon, we offer an exciting and fresh new selection of floral gifts for every special occasion and every season too. From contemporary chic to classic favourites, as well as unique creations via our Designed to Order service, our florists create perfect bouquets every day.

As well as being the largest, we're the longest serving flower delivery network too. For more than 90 years we have enjoyed a reputation for excellence. Used throughout the ages our Mercury Man emblem is recognised worldwide as a symbol of swift and timely delivery and the very best quality floral gifts.

Every bouquet ordered from us is prepared with care and hand-delivered as promised. And with our international network of florists, a special bouquet can be handmade and delivered almost anywhere in the world in just a few hours.

Interflora UK 5 star review on 25th October 2024

877

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Flowers look great when delivered but only lasted 2 days this is the Second order where the flowers have been poor quality that I’ve had recently. Disappointing really Asda in future I think unfortunately.”

Helpful Report

Posted 2 years ago

Hi Richard, I'm sorry to hear you are disappointed. I have sent you an email in response to this. Kind regards, Liam.

Posted 2 years ago

“Prompt delivery, especially at short notice but sub par quality flowers not presented to the standard you expect when almost paying double of what other companies are charging. Flowers on picture showed you would get half a dozen and attached picture is what was received”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave a review Michael. I can see that you have contacted us directly and this has now been resolved. Best wishes, Valerie

Posted 2 years ago

“Flowers were ontime but only had them for 3 days and some are already wilting ,also there were no truffles not good for a price of £60”

Helpful Report

Posted 2 years ago

Hi Ian, I’m so sorry you were disappointed. If you would like to contact us at hello@interflora.co.uk with your ref:; 50056361701 and we will look into this for you. Thanks, Carl

Posted 2 years ago

“Ordered roses for my wife for Valentine’s Day and a couple of them had seen better days. Will think twice before ordering from interflora again!”

Helpful Report

Posted 2 years ago

Hi Danny, I’m so sorry you were disappointed. If you would like to contact us at hello@interflora.co.uk with your ref:;6027180301 and we will look into this for you. Thanks, Carl

Posted 2 years ago

“The roses didn't look very fresh, some of the roses were rotten and one was broken from the stem.”

Helpful Report

Posted 2 years ago

Hi , I’m so sorry you were disappointed. If you would like to contact us at hello@interflora.co.uk with your ref:;6037358701 and we will look into this for you. Thanks, Carl

Posted 2 years ago

“Disappointed with the quality of the plant ordered, It was nothing like what was advertised on their website full of Roses, Just have one Rose! Wouldn't use them again. See Photos.”

Interflora UK 2 star review on 17th February 2022

Helpful Report

Posted 2 years ago

Dear Customer, I am sorry to hear you were disappointed with your flowers, I have sent you an e-mail regarding your review. Best wishes Sue

Posted 2 years ago

“Flower where not fresh and started to die with in a few hours”

Helpful Report

Posted 2 years ago

Hi Sandeep, I’m so sorry you were disappointed. If you would like to contact us via www.interflora.co.uk/page/contact with your ref number we will look into this for you. Thanks Sue

Posted 2 years ago

“Although a nice bunch of flowers, i requested white flowers, white orchids and white calla lilies if available, but unfortunately what arrived was an assortment of red flowers and red roses with a bit of yellow. I guess due to it being valentines. But ultimately not what was requested especially for the price paid.”

Helpful Report

Posted 2 years ago

Hi James, I am sorry to hear you were disappointed with your flowers, I have sent you an e-mail regarding your review. Best wishes Sue

Posted 2 years ago

“Disappointing array for Valentine’s Day, plus a very significant price increase. Won’t use them next year unless significant change takes place.”

Helpful Report

Posted 2 years ago

Dear Customer, I am really sorry for the disappointment with your recent delivery. Thanks for taking the time to leave us your review. all feedback is important to us as it helps us to improve in the future. Once again I am sorry we let you down. Best wishes Sue

Posted 2 years ago

“The flowers weren’t delivered and I have messaged your team asking for a refund and I am yet to receive a response or acknowledgment of my email. I have received a very poor service and won’t be using you again”

Helpful Report

Posted 2 years ago

Dear Customer, I am sorry to hear your flowers were not delivered, I can confirm I have sent you an email regarding your review. Best wishes Sue

Posted 2 years ago

“Some of the flowers we deadheaded on arrival. Which was very disappointing!!”

Helpful Report

Posted 2 years ago

Hi Roman, I’m so sorry you were disappointed. If you would like to contact us via www.interflora.co.uk/page/contact with your ref number we will look into this for you. Thanks Sue

Posted 2 years ago

“The chocolates were old and dry”

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Posted 2 years ago

Hi Frank, Thank you for taking the time to leave us feedback. I am so very sorry to hear this, and have sent you an email to address this, With kind regards Michelle

Posted 2 years ago

“Been using you for sometime.ssdly your delivery for valentines was very poor. Roses looked very weak and as though they are not going to last. Dreadful”

Helpful Report

Posted 2 years ago

Hi Ian, I’m so sorry you were disappointed. If you would like to contact us at hello@interflora.co.uk with your ref number we will look into this for you. Thanks, Carl

Posted 2 years ago

“the flowers received were of poor quality, and did not represent value for the ammount of money paid”

Helpful Report

Posted 2 years ago

This is very disappointing to hear. I can confirm that an email has been sent to you in response to this. Many thanks.

Posted 2 years ago

“Quick service, just poor communication from them. Said they had left it in a safe place but failed to tell us where that was & when i got in touch to ask where it was they gave me wrong address, Very Poor”

Helpful Report

Posted 2 years ago

Hi, I am sorry to hear about this, it is not the service we aim to provide. Thank you for completing our survey. Best wishes, Vanessa

Posted 2 years ago

“My goodness that was expensive for so few flowers. Bit embarrassing when my sister sent me a picture of them.”

Helpful Report

Posted 2 years ago

I am sorry to hear you were disappointed Alyson. If you would like us to look into this for you, please send your order number with details of the issue via www.interflora.co.uk/contact us. Kind regards, Valerie

Posted 2 years ago

“the flowers were delivered with a blank card so the recipient had no idea who sent them”

Helpful Report

Posted 2 years ago

Hi Joan, I’m so sorry you were disappointed. If you would like to contact us at Interflora.co.uk/contact we will look into this for you. Thanks Stacey

Posted 2 years ago

“The order No 50047729601 was not delivered. This is under investigation and I am awaiting a response.”

Helpful Report

Posted 2 years ago

Hi David, I'm really sorry to hear that, but thank you very much for your feedback. I see from your order details that you have been in touch with us and we are currently working with our overseas colleagues trying to resolve the issue. Thanks again for your review. Regards Sue

Posted 2 years ago

“Forgot to deliver!!!”

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Posted 2 years ago

Hello David, Thank you for taking my call today and for leaving a review. Kind regards, Linda

Posted 2 years ago

“The flowers needed to be delivered to my sister to mark the anniversary of her losing her husband to Covid. However the flowers were left with a neighbour a few doors away who forgot to deliver them until lunch-time the next day. I said to leave in porch if out so this was very disappointing. I won’t be using Interflora again.”

Helpful Report

Posted 2 years ago

Hi Marilyn, I'm sorry a mistake was made with your delivery. I have sent you an email in response to your review. Kind regards, Linda

Posted 2 years ago

Interflora UK is rated 4.5 based on 35,209 reviews