Interflora UK Reviews

Name: Interflora UK
Rating: 4.51

4.5 Rating 35,210 Reviews

87 %

of reviewers recommend Interflora UK

Company Reviews

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About Interflora UK:

Every day, thousands of people trust us to deliver their good wishes and thoughtful sentiments on their behalf. But it's not just about being the largest - we pride ourselves on being the most personable too.

Everyone involved - from our florists, to our delivery drivers, to our customer advisors - all take care to add a little personal touch to the Interflora experience.

We're also proud that so many award-winning florists choose to be part of the Interflora family. Each of our expert florists has the unique blend of skills, creativity and attention to detail needed to create every handmade Interflora bouquet.
Our Heritage

We've been delivering your good wishes for more than 90 years. With all of this talent to draw upon, we offer an exciting and fresh new selection of floral gifts for every special occasion and every season too. From contemporary chic to classic favourites, as well as unique creations via our Designed to Order service, our florists create perfect bouquets every day.

As well as being the largest, we're the longest serving flower delivery network too. For more than 90 years we have enjoyed a reputation for excellence. Used throughout the ages our Mercury Man emblem is recognised worldwide as a symbol of swift and timely delivery and the very best quality floral gifts.

Every bouquet ordered from us is prepared with care and hand-delivered as promised. And with our international network of florists, a special bouquet can be handmade and delivered almost anywhere in the world in just a few hours.

Interflora UK 5 star review on 25th October 2024

877

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality was good but not much content for the price.”

Interflora UK 2 star review on 19th October 2020

Helpful Report

Posted 4 years ago

Hi Claire, thank you for taking the time to write a review. Kind regards, Liam.

Posted 4 years ago

“The delivery went to the wrong address. The woman at that house was snarky. The delivery was delayed.”

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Posted 4 years ago

“Beautiful arrangement but Disappointed with the size of bouquet for the price I paid, will order from alternative next time”

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Posted 4 years ago

I'm sorry to hear you are disappointed Rosie. Thank you for taking the time to write a review. Kind regards, Liam.

Posted 4 years ago

“Very disappointed with my flower order to New York. The arrangement bore no resemblance to your photo and most of the flowers were past their best.”

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Posted 4 years ago

Thank you for brining this to our attention Anita. I can confirm I have sent you an email in response to this. Kind regards, Liam.

Posted 4 years ago

“Bought the flowers with the promise of same day delivery. Received an email stating due to unforseen circumstances they would be delivered the day after !!!”

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Posted 4 years ago

Hi Stephen, thank you for taking the time to leave us a review. Take care and stay safe *Sam

Posted 4 years ago

“Not many flowers. Mostly foliage. Disappointing for the money.”

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Posted 4 years ago

Hi Rachel, thank you for your review and feedback. It does look like a lot of the flowers are still freshly in bud so please allow time for them to open up. Best wishes, Dawid

Posted 4 years ago

“My first order was ok. For my second order I wanted to send flowers and chocolates and when my chocolate order went through and my flowers order declined, I immediately sent an email to stop the order but no one responded. Tried to phone but you are not taking phone calls. The chocolates where still delivered even after requesting twice to be stop. It seems like no one checks the email or the emails are just ignored. If you are not taking calls you should have someone monitoring emails and responding promptly. I had to spend more money ordering flowers from another florist and paying for delivery again. My previous orders were okay but this last one was disappointing. Unsatisfied customers”

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Posted 4 years ago

Good afternoon, I am sorry about this. I can see you have contacted us directly and this issue has been resolved. Kind regards Marie

Posted 4 years ago

“There was no feed with the flowers.”

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Posted 4 years ago

Dear Jason, I am sorry to hear that. If you add a small teaspoon of sugar when you change the water it will help, regards Marie

Posted 4 years ago

“My arrangement arrived on time but I felt was very poor quality of arrangement. I have made a complaint and received a 30% refund. Very disappointing. 🙁”

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Posted 4 years ago

Hi Audrey, thank you for your review and feedback. Best wishes, Dawid

Posted 4 years ago

“Quality of flowers very poor. 3 days old and the roses have no life in them at all.”

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Posted 4 years ago

Hi Darren, thank you for your review and feedback. Best wishes, Dawid

Posted 4 years ago

“The flowers were very sparse and not really worth the money.”

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Posted 4 years ago

Dear Claire, thank you for taking the time to leave a review, it is much appreciated. Kind regards, Pete.

Posted 4 years ago

“First time I used your services as I normally buy from local florist close to where my mom lives. I was disappointed by the size of the bouquet that was delivered v what was paid (and compared to buying and having delivered direct) !”

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Posted 4 years ago

Dear Matthew, I am sorry you were disappointed. Thank you for taking the time to leave us a review. kind regards Jo

Posted 4 years ago

“I was very disappointed in the actual flora display given the cost.”

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Posted 4 years ago

Hi I am sorry to hear you were disappointed, if you would like me to look into this further for you, please e-mail quality.assurance@interflora.co.uk Kind regards Jo

Posted 4 years ago

“I live overseas and have always used InterFlora over the years to send flowers to my family. I just sent some to my mum and she told me they were very poor, I saw a photo and had to agree. Not happy.”

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Posted 4 years ago

This is disappointing to hear, Claire. Thank you for taking the time and leaving us your feedback. Best wishes, Luke.

Posted 4 years ago

“i ordered flowers to be delivered on Friday to someone who lost her mother to cancer. As far as I know, they still have not been delivered. If they have been, I have not been notified as I requested. Not happy. Thanks.”

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Posted 4 years ago

Good morning Audrey. I have checked you order. We have sent you an email this morning. Kind regards, Sophie

Posted 4 years ago

“I didn't feel the bouquet had any real quality flowers, a couple of sterns of chrysanthemum one gerbra a few purple lilies i think they were. I appreciate they are delivered but that bouquet i could of got in Tesco for less than a tenner. Disappointed this time”

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Posted 4 years ago

“I brought these for my daughter's 40th birthday. But I was so disappointed with my purchase. They looked nothing like what I had selected.”

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Posted 4 years ago

Good evening, I am sorry you are unhappy with the flowers received by your recipient. All our bouquets are florist choice and our website does state: Each and every design is one-of-a-kind, created by an artisan florist using the freshest stems available on the day so, whilst your gift will look different to the one pictured, it’ll still be just as lovely. Kind regards Valerie

Posted 4 years ago

“We ordered early to make sure that are relative who was ninety on the 4th of October had her flowers on the 3rd the florist informed us on Friday the 2nd that they no driver very disappointed family member sent picture of flowers bared no resemblance to picture on web site”

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Posted 4 years ago

Hi Kevin, Thank you for your review. This is very disappointing to hear, I can see from your order we were in touch very soon after the order was placed to advise of the issues. Your feedback is much appreciated. Regards Sue

Posted 4 years ago

“Delivered nice and early in the day but expected alot more flowers for what I paid. Quite disappointed to be honest.”

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Posted 4 years ago

Hi Jason, Thank you for your review. I am sorry you were disappointed on this occasion, your feedback is much appreciated. Regards Sue

Posted 4 years ago

“Was disappointed in the amount of flowers for the price. Didn’t look like the picture on the website. Great delivery service though”

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Posted 4 years ago

Dear Customer, Thank you for your review. Nice to hear the delivery was good but disappointing to hear the flowers were not as expected. Your feedback is much appreciated. Regards Sue

Posted 4 years ago

Interflora UK is rated 4.5 based on 35,210 reviews