Interflora UK Reviews

Name: Interflora UK
Rating: 4.51

4.5 Rating 35,210 Reviews

87 %

of reviewers recommend Interflora UK

Company Reviews

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About Interflora UK:

Every day, thousands of people trust us to deliver their good wishes and thoughtful sentiments on their behalf. But it's not just about being the largest - we pride ourselves on being the most personable too.

Everyone involved - from our florists, to our delivery drivers, to our customer advisors - all take care to add a little personal touch to the Interflora experience.

We're also proud that so many award-winning florists choose to be part of the Interflora family. Each of our expert florists has the unique blend of skills, creativity and attention to detail needed to create every handmade Interflora bouquet.
Our Heritage

We've been delivering your good wishes for more than 90 years. With all of this talent to draw upon, we offer an exciting and fresh new selection of floral gifts for every special occasion and every season too. From contemporary chic to classic favourites, as well as unique creations via our Designed to Order service, our florists create perfect bouquets every day.

As well as being the largest, we're the longest serving flower delivery network too. For more than 90 years we have enjoyed a reputation for excellence. Used throughout the ages our Mercury Man emblem is recognised worldwide as a symbol of swift and timely delivery and the very best quality floral gifts.

Every bouquet ordered from us is prepared with care and hand-delivered as promised. And with our international network of florists, a special bouquet can be handmade and delivered almost anywhere in the world in just a few hours.

Interflora UK 5 star review on 25th October 2024

877

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The website and process of ordering was really simple. The quality of the flowers delivered were really good; however, the size of the bouquet delivered was half the size of the one I ordered representing incredibly poor value for money. I contacted Interflora customer services and they appropriately responded and did so very quickly. I would order again, but I would be very wary of the local florist they used and they consciously ripped me off.”

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Posted 4 years ago

I'm sorry to hear you were unhappy with the gift. I'm pleased our care team were able to resolve this for you. Thanks for taking the time to write a review. Kind regards, Liam.

Posted 4 years ago

“Thought value for money very poor. Small bouquet for £50 - although realise this includes the vase. Some flowers rather ‘old’.”

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Posted 4 years ago

Dear Anonymous, thank you for taking the time to leave a review, it is much appreciated. Kind regards, Pete, Interflora Care Team.

Posted 4 years ago

“The flowers delivered were nothing like the ones I ordered. My friend liked them, I didn’t. I won’t be using Interflora again any time soon.”

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Posted 4 years ago

I'm sorry to hear you were unhappy with the flowers Kirsty. Thank you for taking the time to write a review. Kind regards, Liam.

Posted 4 years ago

“Not impressed with the bouquet of flowers for the cost . Looked like a £5 bunch from tesco”

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Posted 4 years ago

This is disappointing to hear. Thank you for taking the time to write a review. Kind regards, Liam.

Posted 4 years ago

“Delivered 2 days late ,despite ordering well in advance.It would have been better to have delivered early rather than late.”

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Posted 4 years ago

Hi Alison, thanks for taking the time to leave us your review. All feedback is important to us as it helps us to improve our service in the future. Kind regards, Sophie

Posted 4 years ago

“Lockdown bouquets miserable and tiny. Not good value for money.”

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Posted 4 years ago

Hi Kate, I'm sorry to hear that you were disappointed with your gift. I will make sure your feedback is passed on. Many thanks Carl.

Posted 4 years ago

“Disappointed with the quality and presentation for the price. The flowers looked like the ones you can buy from a service station or shop and were in a jug rather than a vase! These were for my mums 80th and I was expecting something special for the price of £65. Won’t be using interflora again and will choose a service where I can see the arrangement beforehand.”

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Posted 4 years ago

I'm sorry to hear you were disappointed Karen. Thank you for taking the time to write a review. Kind regards, Liam.

Posted 4 years ago

“Very disappointing. Flowers were old and tired. Barely lasted a day. Not what you want when they are a gift for a special occasion. As a very regular user of Interflora I would have expected better.”

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Posted 4 years ago

Hi Paul, sorry to hear this. I have just emailed you. Thanks for leaving us your feedback. Kind regards, Sophie

Posted 4 years ago

“Not the flowers a order very small brunch not good”

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Posted 4 years ago

Hi Isobel, thank you for your review, it is appreciated. Kind regards, Sophie

Posted 4 years ago

“The flowers only lasted about 3 days before starting to die in spite of having the twin lots of food (in days 1 and 3) - so for the money very disappointing”

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Posted 4 years ago

Hi Robin, thank you for your feedback. I have sent you a separate email regarding this. Kind regards, Vanessa

Posted 4 years ago

“I have given a less than favourable review due to the fact that the booking stipulated I would receive confirmation when the flowers were delivered but I did not receive any contact which lead to a difficult conversation with the recipient.”

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Posted 4 years ago

I'm sorry to hear you didn't receive the delivery confirmation. Thank you for bringing this to our attention. Kind regards, Liam.

Posted 4 years ago

“Was quite disappointed when my sister showed me the flowers as most of it was carnations and crysthanemums which I know last long but which are certainly not wow factor. They certainly did look like the bunches of flowers depicted on your website which is what I thought I was buying into. They looked much classier and worth the money.”

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Posted 4 years ago

Hello Marion, I am sorry that you were disappointed. All our bouquet's are florist choice and our website does state Each and every design is one-of-a-kind, created by an artisan florist using the freshest stems available on the day so, whilst your gift will look different to the one pictured, it’ll still be just as lovely. Best wishes Valerie

Posted 4 years ago

“Very disappointed in the quality and arrangement of the flowers”

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Posted 4 years ago

Hi there, thank you for your review. I am sorry you were disappointed in the item received. Best wishes, Vanessa

Posted 4 years ago

“The flowers were not the best price of the bouquet £50.00 there weren't much of them and the quality was poor. I sent them back to the florist and they sent another bunch which were ok but not a proper £50.00 bouquet”

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Posted 4 years ago

Hi Maria, thank you for your feedback. I am sorry to hear this. Best wishes, Vanessa

Posted 4 years ago

“On reflection I thought the selection of flowers was quite poor just green and a few pinkish Roses, this was for someone’s Birthday and at £50 I could have got my 4year old granddaughter to do better”

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Posted 4 years ago

Hi Stephen, I'm really sorry to hear about this. I have just sent you an email in regards to your review. Many thanks Carl.

Posted 4 years ago

“Paid 46 pound with delivery and only 2 flowers rest was foliage not happy at all”

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Posted 4 years ago

Hi Shaun, thank you for taking the time to leave us your feedback. Best wishes, Sophie

Posted 4 years ago

“Flowers never turned up at the address i asked them to be delivered to. My girlfriends works. She recieved a phone call saying the driver had missed the drop on his run and in the end these where delivered to my home address at around 17:30pm. There was no apolige from the driver and the flowers where not that great really, i order flowers for her every month through Interflora and this is not the standard of service i am used to .”

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Posted 4 years ago

Hi Paul, I'm sorry to hear about this. I have just sent you an email. Many thanks Carl.

Posted 4 years ago

“Was not happy with the flowers that were delivered asked for bright not as bright as I had hoped”

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Posted 4 years ago

Hi Wendy, So sorry to hear this. Thank you for taking time to leave a review. Kind regards Michelle

Posted 4 years ago

“I ordered a £40 arrangement for same day delivery to a friend. I was very disappointed when I saw a photo of the arrangement. It looked very dated and the flowers looked like the cheap varieties that petrol stations sell. It was late on a Saturday, so maybe it was just what they had left. I’m regretting buying the annual delivery pass now. I thought it would save money over the year, but this first experience of using Interflora has put me off using them again.”

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Posted 4 years ago

“I started using interflora as you was always so much better than anything else I’d used. This time, however, I’m so disappointed; I finally saw the flowers that my mother in law had received for her 80th, I honestly could have got better at a petrol station. These were a gift from my son to his grandma, so she was delighted with the thought. I’ve got a years worth of delivery, but I will probably forgo that so as not to have such disappointing flowers again”

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Posted 4 years ago

Interflora UK is rated 4.5 based on 35,210 reviews