Interflora UK Reviews

Name: Interflora UK
Rating: 4.51

4.5 Rating 35,210 Reviews

87 %

of reviewers recommend Interflora UK

Company Reviews

Info

About Interflora UK:

Every day, thousands of people trust us to deliver their good wishes and thoughtful sentiments on their behalf. But it's not just about being the largest - we pride ourselves on being the most personable too.

Everyone involved - from our florists, to our delivery drivers, to our customer advisors - all take care to add a little personal touch to the Interflora experience.

We're also proud that so many award-winning florists choose to be part of the Interflora family. Each of our expert florists has the unique blend of skills, creativity and attention to detail needed to create every handmade Interflora bouquet.
Our Heritage

We've been delivering your good wishes for more than 90 years. With all of this talent to draw upon, we offer an exciting and fresh new selection of floral gifts for every special occasion and every season too. From contemporary chic to classic favourites, as well as unique creations via our Designed to Order service, our florists create perfect bouquets every day.

As well as being the largest, we're the longest serving flower delivery network too. For more than 90 years we have enjoyed a reputation for excellence. Used throughout the ages our Mercury Man emblem is recognised worldwide as a symbol of swift and timely delivery and the very best quality floral gifts.

Every bouquet ordered from us is prepared with care and hand-delivered as promised. And with our international network of florists, a special bouquet can be handmade and delivered almost anywhere in the world in just a few hours.

Interflora UK 5 star review on 25th October 2024

877

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The speed of the order was amazing THANKS But the quality of flowers were basically poor they were delivered thursday afternoon and were all ready dying and turning brown yesterday ( saturday ) not what you expect from a £100 bunch of flowers i would of got better and for half the price from a supermarket”

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Posted 4 years ago

I'm very sorry to hear this, Steve. Thank you very much for taking the time and leaving us a review. Best wishes, Luke

Posted 4 years ago

“I am sorry to say that on seeing a picture of the flowers received by my friend for her birthday, (which were delivered on time, ) I was disappointed with the overall appearance and poor selection of blooms and not many at all!”

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Posted 4 years ago

Hi Christine, thank you for your review and feedback. Best wishes, Dawid

Posted 4 years ago

“Bouquet was a poor size compared to others of the same value I’ve had delivered in the UK. Flowers were then delivered to the wrong address, and I had to contact to resolve, despite providing contact details with the order. Overall pretty disappointed.”

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Posted 4 years ago

This is very disappointing to hear. Thank you for taking the time and leaving us a review. Best wishes, Luke

Posted 4 years ago

“Didn’t receive the vase with flowers”

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Posted 4 years ago

Hi Jay, this is disappointing to hear. I have sent you an email. Kind regards, Sophie

Posted 4 years ago

“Ordered and paid for flowers to be delivered for my daughters birthday in Amsterdam. The flowers arrived a day late - so a pointless exercise really. Comes after a similar experience in the UK, where we complained and got our money back. Not as good as they used to be - which is a pity !”

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Posted 4 years ago

Thank you for taking the time to send us your review Ciaran. Best wishes, Sophie

Posted 4 years ago

“Hi. The flowers I bought for my girlfriend were designed beautifully however they began to die within a day and looked dead within 3 days. They cost £200 + delivery and WERE NOT worth it. I would like a refund”

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Posted 4 years ago

Hi Aaron, Thank you for leaving your review. I have contacted you directly via email. Kind regards, Clare

Posted 4 years ago

“Some of the stems started wilting after 48 hours despite complying with the instructions to cut the stems etc.”

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Posted 4 years ago

Thank you for your review Michael. We have contacted you via email, best wishes Valerie

Posted 4 years ago

“Failed delivery despite my daughter being at home, no card posted despite receiving text to say one had been left, finally got flowers after tracking down the local Interflora florist, not the same the day after a birthday”

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Posted 4 years ago

Hi Marguerite Our sincere apologies, thank you for your feedback, Kind regards Michelle

Posted 4 years ago

“Flowers very poor. Awful value for money. Nonetheless, Interflora customer services are beyond excellent!!!”

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Posted 4 years ago

“Not great this time. All flowers did not blossom and got wilted.”

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Posted 4 years ago

Thank you for your review Leonardo, best wishes Valerie

Posted 4 years ago

“Impressed by the same day delivery of flowers, but they did not meet to the standards of what i would expect from Interflora and was a very random bunch of flowers.”

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Posted 4 years ago

Good afternoon, thank you for taking the time to send us your feedback. Best wishes, Sophie

Posted 4 years ago

“A disappointing experience. Ordered using international and received no communication as to my selected delivery date not being possible past the automated order acceptance. I would not use international again as it proved obvious that UK does not know what is happening and did little to find out. The online chat facility failed so everything email despite ordering requested telephone number. Interflora should consider stepping up on their system and knowledge for their international arm. Cannot answer next questions as still unaware of any details regarding delivery.”

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Posted 4 years ago

Good morning Denise, we appreciate your feedback and I have sent you an email. Kind regards, Sophie

Posted 4 years ago

“Bit disappointed that I received no delivery confirmation from Interflora for my delivery. Didn’t know it had got there until the recipient contacted me to say thank you. It would have been nice to know that the delivery had been made. Nothing at all from interflora after the initial order confirmation email despite having my email address and mobile number. Other companies can update digitally so can’t see why Interflora are different.”

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Posted 4 years ago

Thank you for taking the time to leave a review, kind regards Valerie

Posted 4 years ago

“You left the flowers on the door step. No effort made to contact the home owner. The flowers were discovered by the neighbour who then alerted the recipient. I was disappointed as this was a birthday present for my mother”

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Posted 4 years ago

I am sorry to hear you were disappointed Lee, but thank you for leaving a review, kind regards Valerie

Posted 4 years ago

“Some of the flowers died after 2 days not good at all”

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Posted 4 years ago

Thank you for your feedback Matt, I have sent you an email with my apologies, best wishes Valerie

Posted 4 years ago

“I’ve been using you for years and am normally very impressed with the service and the quality of your flowers. Not this time. The yellow rose plant was not in the best state - the 3 flowers that were out were already turning brown and there are very few buds. If your phones were on I would have rung to complain and ask for a replacement.”

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Posted 4 years ago

Hi Allan, thank you for your review. I'm very sorry to hear that your recent order did not arrive in our usual standard. I have looked into your order and sent you a further email. Best wishes, Dawid

Posted 4 years ago

“I wasn’t impressed with the bunch of flowers sent to at Austell Cornwall.”

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Posted 4 years ago

Thank you for your feedback Barbara, kind regards Valerie

Posted 4 years ago

“Glass vase very dated, would expect to purchase similar from a charity shop. Flowers disappointing, very few and tired looking. Expected better for £35 plus £7 delivery.”

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Posted 4 years ago

Thank you for your review, I am sorry your were disappointed, best wishes Valerie

Posted 4 years ago

“The bunch of flowers were small for £60+ very disappointed, I have bought fuller bunches of flowers in Tesco for £15/20.”

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Posted 4 years ago

Good morning Sharlene, thank you for taking the time to leave a review, kind regards Valerie

Posted 4 years ago

“I do not know if flowers did arrive. No mail comment to me.”

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Posted 4 years ago

Good morning Sigurdur, I am sorry to hear this, I have sent you an email with my apologies. Best wishes Valerie

Posted 4 years ago

Interflora UK is rated 4.5 based on 35,210 reviews