Interflora UK Reviews

Name: Interflora UK
Rating: 4.51

4.5 Rating 35,210 Reviews

87 %

of reviewers recommend Interflora UK

Company Reviews

Info

About Interflora UK:

Every day, thousands of people trust us to deliver their good wishes and thoughtful sentiments on their behalf. But it's not just about being the largest - we pride ourselves on being the most personable too.

Everyone involved - from our florists, to our delivery drivers, to our customer advisors - all take care to add a little personal touch to the Interflora experience.

We're also proud that so many award-winning florists choose to be part of the Interflora family. Each of our expert florists has the unique blend of skills, creativity and attention to detail needed to create every handmade Interflora bouquet.
Our Heritage

We've been delivering your good wishes for more than 90 years. With all of this talent to draw upon, we offer an exciting and fresh new selection of floral gifts for every special occasion and every season too. From contemporary chic to classic favourites, as well as unique creations via our Designed to Order service, our florists create perfect bouquets every day.

As well as being the largest, we're the longest serving flower delivery network too. For more than 90 years we have enjoyed a reputation for excellence. Used throughout the ages our Mercury Man emblem is recognised worldwide as a symbol of swift and timely delivery and the very best quality floral gifts.

Every bouquet ordered from us is prepared with care and hand-delivered as promised. And with our international network of florists, a special bouquet can be handmade and delivered almost anywhere in the world in just a few hours.

Interflora UK 5 star review on 25th October 2024

877

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rated low due to three out of four stems broken on plant when it arrived, however interflora responded straight away and gave full refund. I feel interflora should also have offered me an option, either full refund or they could contact seller and redelivered. Outcome was I still wanted to send plant but felt nothing was done by interflora to contact seller, therefore I ordered plant from another service.”

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Posted 4 years ago

Hi, thank you for taking the time to send your review to us. Best wishes, Sophie

Posted 4 years ago

“super quick delivery, but flowers are not good. Never expect them to last forever, but started fading very quickly and for the price paid won't be buying again. Hadn't used interflorra in a while as had been using someone else, but their flowers always just seem to last longer. My partner was very disappointed after such initial happiness at them when they arrived”

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Posted 4 years ago

“Parcel arrived looking ok externally but inside all the plants had been knocked over and dissarranged. Disappointing presentation the plants were barely intact but we rescued what we could”

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Posted 4 years ago

Hi Jenny, this is disappointing to hear. I have sent you an email in regards to this. Best wishes, Sophie

Posted 4 years ago

“I have already written and explained my disappointment in the product which I felt was”

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Posted 4 years ago

Hi, thanks for taking the time to leave us your feedback. Kind regards Stacey

Posted 4 years ago

“Didn't get delivered on the day requested.”

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Posted 4 years ago

Hi Richard, sorry to hear this. Thanks for taking the time to leave us your review. Kind regards Stacey

Posted 4 years ago

“Very poor quality flowers for the price. A small bunch for £70! Very disappointed.”

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Posted 4 years ago

Hi Mike, thank you for your review and feedback. Best wishes, Dawid

Posted 4 years ago

“Normally excellent but the last delivery 2 days ago was mainly green leaves and hardly any flowers! I appreciate that this is down to the florist but I don't know who that was”

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Posted 4 years ago

Hi Jonathan, thank you for your review. I'm sorry to hear that you were unhappy with your recent order. Our florists may often supply fresh flowers still in bud to promote their longevity, which may in turn cause the bouquet to appear more green until the flowers blossom. If you'd like us to look into this for you, please be sure to get in touch at quality.assurance@interflora.co.uk. Best wishes, Dawid

Posted 4 years ago

“Sadly the flowers, Chocolates and card didn’t arrive until 6pm on the day requested. The florist also had another bouquet from a different company for my sister. I had ordered a hand tied £35 bouquet, chocolates and a birthday card, total £50. The chocolates were reached to my sister, she didn’t know who they were from and she couldn’t see a Birthday card. All in all it was disappointing for the £7 delivery charge.”

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Posted 4 years ago

Hi Yvonne, thank you for the feedback regarding your order. Best wishes, Dawid

Posted 4 years ago

“Not a good or well presented bouquet!”

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Posted 4 years ago

Hi Philip, Thank you for your review. We have asked you to send us more information, so we can look into the issues for you. Regards Sue

Posted 4 years ago

“You sent a hugely colourful bunch of flowers instead of what was ordered which was meant to be white sympathy flowers. They were highly inappropriate for the situation.”

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Posted 4 years ago

Hi Clare, Thank you for your review. I am so sorry to hear of your disappointment in your recently delivered gift. I can see from your order that we have been in touch and that we have resolved the issue in question. Regards Sue

Posted 4 years ago

“Ordered flowers for mother’s birthday as we are unable to see her due to the current situation. We saw the flowers and to be honest was disappointed with the selection and display considering the amount of money we paid very poor”

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Posted 4 years ago

Hi Melanie, Thank you for your review. This is disappointing to hear. I have sent you an email with regards to this. Best Wishes Sue

Posted 4 years ago

“I am so disappointed the chocolates did not arrive and I didvpay for them. Can you pleade refund the cost of them Looking forward to hearing from you soon. Kind Regards, Daniela”

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Posted 4 years ago

Hi Daniela, I am sorry to hear this. I have sent you an email with my apologies. Kind regards Stacey

Posted 4 years ago

“I ordered flowers for my Mum on Mother's Day. The money was taken from my account but no flowers were delivered. I had to email customer services for a refund.”

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Posted 4 years ago

Hi Adrian, thank you for your review. I'm sorry to hear that there was a problem with your order in March, but I'm glad we could get it resolved for you. Best wishes, Dawid

Posted 4 years ago

“No real selection of flowers available - blamed on virus situation. Notification of delivery not sent. Flowers only lasted 4 days.”

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Posted 4 years ago

Hi Christopher, thank you for your review and feedback. Best wishes, Dawid

Posted 4 years ago

“I purchased an orchid for my wife to help celebrate our anniversary. The delivery arrived promptly in good time early party of the day, tracked through the delivery process The flower came in nice attractive pot with good presentation, but once the packaging removed two of the large flowers had fallen of one in the box and the other within flower packaging, which was two of the main blooms, very disappointing.”

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Posted 4 years ago

I'm very sorry to hear this, Mark. I can confirm that an email has been sent to you in relation to this. Best wishes, Luke

Posted 4 years ago

“It was a 40th wedding anniversary not a funeral.”

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Posted 4 years ago

“Delivery to address in Stockholm was days late!!”

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Posted 4 years ago

I'm very sorry to hear this, John. I can confirm that an email has been sent to you in relation to this. Best wishes, Luke

Posted 4 years ago

“I ordered flowers for delivery in Spain and did not receive final responses to my emails/on line chat. The flowers did not arrive as requested. It was upsetting given the current situation. These flowers were for her 50th birthday and being in lockdown in Spain is significantly more restrictive than here in the UK. Added to that even in normal circumstances flowers in Spain are very expensive and not readily available. Disappointing service with regards to communication. The flowers did arrive late on Sunday and were beautiful. I do appreciate florists are working under difficult circumstances but communication is vital. Thank you.”

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Posted 4 years ago

Hi Tracey, Thank you for your review. I am sorry for the lack of communication regarding your delivery. I have sent you an email. Regards Sue

Posted 4 years ago

“The flowers that were delivered for my wife for mothers day only lasted 4 days. I was very disappointed as all previous orders have been very good.”

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Posted 4 years ago

Hi Mark, I am sorry to hear you were disappointed. Thanks for taking the time to leave us your feedback. Kind regards Stacey

Posted 4 years ago

“Sorry I meant to say Interflora USA poor”

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Posted 4 years ago

Interflora UK is rated 4.5 based on 35,210 reviews