Interflora UK Reviews

Name: Interflora UK
Rating: 4.51

4.5 Rating 35,209 Reviews

87 %

of reviewers recommend Interflora UK

Company Reviews

Info

About Interflora UK:

Every day, thousands of people trust us to deliver their good wishes and thoughtful sentiments on their behalf. But it's not just about being the largest - we pride ourselves on being the most personable too.

Everyone involved - from our florists, to our delivery drivers, to our customer advisors - all take care to add a little personal touch to the Interflora experience.

We're also proud that so many award-winning florists choose to be part of the Interflora family. Each of our expert florists has the unique blend of skills, creativity and attention to detail needed to create every handmade Interflora bouquet.
Our Heritage

We've been delivering your good wishes for more than 90 years. With all of this talent to draw upon, we offer an exciting and fresh new selection of floral gifts for every special occasion and every season too. From contemporary chic to classic favourites, as well as unique creations via our Designed to Order service, our florists create perfect bouquets every day.

As well as being the largest, we're the longest serving flower delivery network too. For more than 90 years we have enjoyed a reputation for excellence. Used throughout the ages our Mercury Man emblem is recognised worldwide as a symbol of swift and timely delivery and the very best quality floral gifts.

Every bouquet ordered from us is prepared with care and hand-delivered as promised. And with our international network of florists, a special bouquet can be handmade and delivered almost anywhere in the world in just a few hours.

Interflora UK 5 star review on 25th October 2024

877

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have always been delighted with interflora over the years but unfortunately I was let down with a plant I sent to my daughter for an occassion. On arriving at her home I was presented with what you can see in the picture of the pineapple plant which was broken that I had purchased. Needless to say it spoiled my day.”

Helpful Report

Posted 2 years ago

Hi Susan, this is really disappointing to hear. If you would like us to look into this for you, please contact us at https://www.interflora.co.uk/page/contact quoting your order number. Kind regards, Liam.

Posted 2 years ago

“Quick turnaround of order and delivered promptly but quantity and quality of flowers poor for the price”

Helpful Report

Posted 2 years ago

Hello Simon, I'm sorry you were disappointed with the flowers. If you would like us to look into this, please contact us at hello@interflora.co.uk quoting your order number. Best wishes, Linda

Posted 2 years ago

“For the cost I was a little disappointed and embarrassed by the quality of the flowers. Probably won't use Interflora again.”

Helpful Report

Posted 2 years ago

Hi Matt, I am disappointed to see this. If you would like us to look into this for you, please could you email us at hello@interflora.co.uk . Thank you for your time, Conor.

Posted 2 years ago

“The flowers delivered were definitely NOT value…I could have picked these up in M&S for £20”

Helpful Report

Posted 2 years ago

Hi David, sorry to learn of this. If you would like us to look into this, you can contact us at https://www.interflora.co.uk/page/contact quoting your order number. Thanks, Sophie

Posted 2 years ago

“I ordered an arrangement for Canada. It was around £67 in total and really was not worth the money. It reminded me of a £15 bouquet from Tesco that had been out in a vase. I was also disappointed that I could not choose the colours I wanted. In future I will call a local florist in the Surrey area of BC and order over the phone.”

Helpful Report

Posted 2 years ago

Hi Sandra, I'm sorry to hear you were disappointed. So we can look into this further for you. Please do contact us at Interflora.co.uk/contact, if you haven’t done so already. Regards Michelle.

Posted 2 years ago

“Delivery and admin good but florist choice of flowers disappointing for me, the sender, more like a supermarket bouquet, albeit the more expensive end. I had a prompt reply to my complaint and a refund offer which was unexpected so I will donate that to a hospice where our daughter passed away recently. Thank you.”

Helpful Report

Posted 2 years ago

Hi there, I'm sorry to hear you were disappointed. I'm glad we were able to put this right for you. Thanks for taking the time to write a review. Kind regards, Liam.

Posted 2 years ago

“Very disappointed with the flower selection that was sent to someone we had wanted to thank. It looked as though the arrangement had been padded out with cheap flowers. I will go back to using M&S next time.”

Helpful Report

Posted 2 years ago

Hi there, I’m so sorry you were disappointed. If you would like to contact us at Interflora.co.uk/contact we will look into this for you. Thanks, Liam.

Posted 2 years ago

“The message I wanted with the gift box was not delivered. The recipient did not know who it was from.”

Helpful Report

Posted 2 years ago

Hi Patsy, I'm so sorry to hear this. Please contact us at Interflora.co.uk/contact so we can look into this further for you. Thank you for taking the time to leave a review. Kind regards, Hayley.

Posted 2 years ago

“Failed to deliver to am: no contact providing update”

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Posted 2 years ago

Hi Andrew, I am sorry you were disappointed, I have sent you a separate e-mail regarding your review. Best wishes Jo

Posted 2 years ago

“the booking experience was okay and delivery was as expected too which is great. the flowers themselves were rather underwhelming however - for close to £40 they looked like a £15 bouquet from morrisons or tesco, so felt like a bit of waste of money.”

Helpful Report

Posted 2 years ago

Good afternoon, I am sorry to hear this. I would like to put this right. You can contact us at https://www.interflora.co.uk/page/contact. Kind regards, Julie

Posted 2 years ago

“The difference between what I ordered and what arrived for my sister’s birthday was huge. What she received for near in £100 was ridiculous. Never using IF again.”

Helpful Report

Posted 2 years ago

Dear David, This is disappointing to hear. If you would like me to look into this further for you, please contact us at https://www.interflora.co.uk/page/contact with a brief description along with your order number and billing address, thank you. Kind regards, Julie

Posted 2 years ago

“Very disappointed 😞 nothing like expected lack of cour flowers foliage... very disappointing bouquet”

Helpful Report

Posted 2 years ago

Hi Anne, so sorry to hear you were disappointed. Please contact us with a brief description and your order number via our Contact Us page on our website: https://www.interflora.co.uk/page/contact and we will be happy to look into this for you. Many thanks, Candice

Posted 2 years ago

“Very disappointed as I happened to see what had been provided the day after it arrived. Very thin for the money”

Helpful Report

Posted 2 years ago

Hello, sorry to learn of your disappointment. If you would like to discuss this with us further, please contact us with a brief description and your order number via our Contact Us page on our website: https://www.interflora.co.uk/page/contact Many thanks, Candice

Posted 2 years ago

“Order received broken Did offer a return or refund though So good customer service Just disappointing product”

Helpful Report

Posted 2 years ago

Hi Tim. really sorry again for the broken product. I'm pleased we were able to put this right for you. Thank you for taking the time to leave a review. Best wishes, Candice

Posted 2 years ago

“Flowers were half the size of the bunch advertised, lasted about 2 days. Really disappointed”

Helpful Report

Posted 2 years ago

Hi Natasha, sorry to hear of this. Should you wish to contact us then please use our contact us page on our website - https://www.interflora.co.uk/page/contact. Thanks, Sophie

Posted 2 years ago

“Requested a lot of yellow flowers as it was a delivery of flowers ordered from overseas for a golden anniversary. This request was not followed and it was a standard mix of mostly red blooms. Disappointing as it was an expensive bouquet.”

Helpful Report

Posted 2 years ago

I am sorry to hear that you were disappointed Sarah Jane. We do not guarantee specific flower requests. However, if you would like us to look into this for you, please contact us via email hello@interflora.co.uk quoting your order number and issue. Kind regards Valerie

Posted 2 years ago

“Didnt think there was a great amount of flowers for £40 :( 13 to be exact and a lot of Green leaf to fill in to make look Large”

Helpful Report

Posted 2 years ago

Hi Craig, thank you for your feedback. Should you wish to contact us then please use our contact us page on our website - https://www.interflora.co.uk/page/contact. Thanks, Sophie

Posted 2 years ago

“Total mis- representation of flowers advertised on the Interflora website. Flowers delivered were embarrassing and the workplace felt they had been let down. We understand that sometimes the flowers pictured are not available and are substituted but the flowers delivered were cheap.”

Interflora UK 2 star review on 2nd August 2022

Helpful Report

Posted 2 years ago

Hi Sarah, sorry to hear this, we appreciate your feedback. If you wish to contact us then please use our contact us page on our website - https://www.interflora.co.uk/page/contact. Thanks, Sophie

Posted 2 years ago

“The previous 2 bouquets i purchased for my girlfriend were amazing, the last one on friday29th was quite disappointing, more greenery and leaves as apposed to beautiful flowers, so much so I had to go buy extra flowers from a supermarket as it was late, to fill it out more.”

Helpful Report

Posted 2 years ago

Dear Carl, I am so sorry you were disappointed on this occasion. Thank you for leaving us a review. Kind regards Deborah.

Posted 2 years ago

“We were quite disappointed with the freshness and quality of the flowers delivered. We had expected better given the cost.”

Helpful Report

Posted 2 years ago

Hi Nigel, Thank you for your review. So sorry you were disappointed with the flowers on this occasion. I have sent you an email to address this. Regards Sue

Posted 2 years ago

Interflora UK is rated 4.5 based on 35,209 reviews