Interflora UK Reviews

Name: Interflora UK
Rating: 4.51

4.5 Rating 35,210 Reviews

87 %

of reviewers recommend Interflora UK

Company Reviews

Info

About Interflora UK:

Every day, thousands of people trust us to deliver their good wishes and thoughtful sentiments on their behalf. But it's not just about being the largest - we pride ourselves on being the most personable too.

Everyone involved - from our florists, to our delivery drivers, to our customer advisors - all take care to add a little personal touch to the Interflora experience.

We're also proud that so many award-winning florists choose to be part of the Interflora family. Each of our expert florists has the unique blend of skills, creativity and attention to detail needed to create every handmade Interflora bouquet.
Our Heritage

We've been delivering your good wishes for more than 90 years. With all of this talent to draw upon, we offer an exciting and fresh new selection of floral gifts for every special occasion and every season too. From contemporary chic to classic favourites, as well as unique creations via our Designed to Order service, our florists create perfect bouquets every day.

As well as being the largest, we're the longest serving flower delivery network too. For more than 90 years we have enjoyed a reputation for excellence. Used throughout the ages our Mercury Man emblem is recognised worldwide as a symbol of swift and timely delivery and the very best quality floral gifts.

Every bouquet ordered from us is prepared with care and hand-delivered as promised. And with our international network of florists, a special bouquet can be handmade and delivered almost anywhere in the world in just a few hours.

Interflora UK 5 star review on 25th October 2024

877

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No problem with flowers, but they were left on doorstep when recipient wasn't home.”

Helpful Report

Posted 4 years ago

“I buy internationally and Mothers Day UK is different to AU so i am always late to buy. Interflora offered delivery on your site for mothers day where other sites did not and you also charged more for this privelege. Delivery was not on Mothers Day as I paid extra for. I expect recompense for that additional cost please”

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Posted 4 years ago

“Tried to order flowers for Mothers Day. Wanted Saturday delivery. Told flowers could only be delivered on Sunday for which I was charged £4 extra. Flowers delivered late on Monday!! 2 flowers broken and 2 of the roses were nearly dead. Flowers in a box with no plant food enclosed. Very disappointed as normally great service. Know difficult time for everyone but will I get a refund of the extra £4 you charged me as you failed to deliver on time ?!”

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Posted 4 years ago

Hi Fiona, Thank you for your review. I have sent you an email with regards to this. Best wishes Sue

Posted 4 years ago

“The flowers delivered to my mother for Mothers day were beautiful....however, the flowers ordered for my fiances mother never arrived and there was no response to my email. Can someone get back to me please?”

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Posted 4 years ago

Hi Carly, Thank you for your review. This is upsetting if one of your orders were not delivered. I have sent you an email with regards to this. Best Wishes Sue

Posted 4 years ago

“I ordered flowers that would be delivered on Sun for mothers day. They arrived on Sat. If i had wanted flowers to be delivered on the wrong day - i could have ordered a bigger boquet and had them delivered on Fri. Poor service yet again.”

Helpful Report

Posted 4 years ago

Hi Fiona, Thank you for your review. I have sent you an email explaining this. Regards Sue

Posted 4 years ago

“Flowers delivered were disgraceful, I ha e made a formal complaint In process of getting a refund.”

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Posted 4 years ago

I'm sorry to hear this, Daminder. I am pleased to see that a resolution has been reached for you. Best wishes, Luke

Posted 4 years ago

“Charge for premium delivery on Sunday and extra £4 but delivered a day earlier”

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Posted 4 years ago

Hi Emma, thank you for your review. I have sent you an email. Best wishes, Sophie

Posted 4 years ago

“I placed three orders for Mothers Day. 2 arrived. 1 didn't. Got in touch with customer services via email on Sunday. Received reply with no real answer to query. Awaiting further information.”

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Posted 4 years ago

Hi Neil, sorry to hear this. I have sent you an email. Kind regards, Sophie

Posted 4 years ago

“I have used interflora on many occasions and this is the first time i was disappointed. The flowers i ordered for my mother-in- law were not the flowers i ordered were extremly spars and not worth the money”

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Posted 4 years ago

This is very disappointing to hear, Tracey. I can confirm that an email has been sent to you in relation to this. Best wishes, Luke

Posted 4 years ago

“Not up to usual standards”

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Posted 4 years ago

I'm sorry to hear this, Thomas. Thank you for taking the time to leave us a review. Best wishes, Luke.

Posted 4 years ago

“Flowers not delivered on Mothers Day as booked. Understand the difficulties presently, but really should not have taken the order in the first place. Was refunded and flowers still delivered, so thank you and accept this is one of those things.”

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Posted 4 years ago

This is disappointing to hear, Jeremy. I am pleased to see that we have arranged for this to be resolved for you. Best wishes, Luke

Posted 4 years ago

“THIS TIME I ORDERED FLOWERS FOR MY MUMS MOTHERS DAY AND BIRTHDAY IS TODAY.TOLD FRIDAY 20TH,FOR DELIVERY.PHONED THE CARE HOME 4 TIMES NOT DELIVERED.GOT IN TOUCH WITH INTERFLORA ON 21ST SATURDAY LATER THAT DAY I RECEIVED AN EMAIL FROM THEM TO SAY THEY WERE DELIVERED.THE TIME SLOT INTERFLORA PUT DOWN WAS FOR THE FRIDAY 28TH FOR DELIVERY.MY CARD ON FLOWERS 💐 READ.HAPPY MOTHERS DAY AND HAPPY BIRTHDAY.SOMEONE F----D UP BUT NO APOLOGY FOR THIS.IF I HAD NOT GOT IN TOUCH WITH INTERFLORA MY MUM WOULD NOT HAVE HAD ANY FLOWERS AT ALL FOR MOTHERS DAY OR HER BIRTHDAY 🎂.THIS REALLY IS BAD BUSINESS ON THEIR BEHALF.VERY DISAPPOINTED WITH THEIR SERVICE.”

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Posted 4 years ago

Hi Andrew, this is disappointing service. I have sent you an email. Kind regards, Sophie

Posted 4 years ago

“305009877 balloon should have been Happy Birthday and wasn't. Card was blank so my daughter did not know who the flowers were from”

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Posted 4 years ago

Good afternoon Terence, I am sorry to hear this. I can see you have contacted us directly regarding this, regards Valerie

Posted 4 years ago

“Was not what I see on line so disappointed when my Mum sent me a photo. Just had ordinary brown paper put round them nothing fancy not even a little bow. Will never use them again.”

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Posted 4 years ago

This is very disappointing to hear Denise, I can confirm I have sent you an email with my apologies, best wishes Valerie

Posted 4 years ago

“The flowers are already dead 3 days after mothers day”

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Posted 4 years ago

This is very disappointing to hear, Danielle. I can confirm that an email has been sent to you in relation to this. Best wishes, Luke

Posted 4 years ago

“Flowers never look anything like the pictures”

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Posted 4 years ago

This is disappointing to hear. I can confirm that an email has been sent to you in relation to your review. Best wishes, Luke

Posted 4 years ago

“Nothing like the picture!!”

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Posted 4 years ago

Good afternoon, I am sorry to hear this. I can confirm I have sent you an email with my apologies, best wishes Valerie

Posted 4 years ago

“Lovely flowers but for the price there wasn’t much to show for it.”

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Posted 4 years ago

Hi Katie, I am sorry to hear this, I can confirm I have sent you an email with my apologies, best wishes Valerie

Posted 4 years ago

“Wanted the delivery on a certain day they didn’t listen and came a day earlier what is the point in saying and paying extra for this! Flowers were beautiful though but still not happy about not listening to the delivery day I wanted”

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Posted 4 years ago

This is disappointing to hear. I can confirm that an email has been sent to you in relation to this. Best wishes, Luke

Posted 4 years ago

“I paid extra to have a deliver on Mothers Day, but they were delivered a day early. Fortunately, my Mother was still at home.”

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Posted 4 years ago

Interflora UK is rated 4.5 based on 35,210 reviews