Interflora UK Reviews

Name: Interflora UK
Rating: 4.51

4.5 Rating 35,210 Reviews

87 %

of reviewers recommend Interflora UK

Company Reviews

Info

About Interflora UK:

Every day, thousands of people trust us to deliver their good wishes and thoughtful sentiments on their behalf. But it's not just about being the largest - we pride ourselves on being the most personable too.

Everyone involved - from our florists, to our delivery drivers, to our customer advisors - all take care to add a little personal touch to the Interflora experience.

We're also proud that so many award-winning florists choose to be part of the Interflora family. Each of our expert florists has the unique blend of skills, creativity and attention to detail needed to create every handmade Interflora bouquet.
Our Heritage

We've been delivering your good wishes for more than 90 years. With all of this talent to draw upon, we offer an exciting and fresh new selection of floral gifts for every special occasion and every season too. From contemporary chic to classic favourites, as well as unique creations via our Designed to Order service, our florists create perfect bouquets every day.

As well as being the largest, we're the longest serving flower delivery network too. For more than 90 years we have enjoyed a reputation for excellence. Used throughout the ages our Mercury Man emblem is recognised worldwide as a symbol of swift and timely delivery and the very best quality floral gifts.

Every bouquet ordered from us is prepared with care and hand-delivered as promised. And with our international network of florists, a special bouquet can be handmade and delivered almost anywhere in the world in just a few hours.

Interflora UK 5 star review on 25th October 2024

877

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Online ordering process is good. Delivery was on time but £11 to secure a morning delivery is excessive. Volume and quality of flowers was also disappointing. Won’t be using again.”

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Posted 4 years ago

Hi Nicola, thank you for taking the time to leave your review! Take care, Amy.

Posted 4 years ago

“Display was thin, disappointing and did not last long Not what we have come to expect.”

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Posted 4 years ago

Hello Philip, I am sorry to hear that you were disappointed, best wishes Valerie

Posted 4 years ago

“The choice on offer was very limited and the quality of the display was no where near what was expected freom previous purchases.”

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Posted 4 years ago

Hi William, sorry to hear you were disappointed with the service this time. Thanks for taking the time to leave us your review. best wishes Stacey

Posted 4 years ago

“I’ve been intouch by social media and not yet had a reply. I ordered some £40+ flowers which were v nice but when I saw them they looked like £25 flowers. The arrangement was so small and was in my opinion over priced.”

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Posted 4 years ago

Dear Richard, this is disappointing to hear, I can see that this has now been resolved for you. Thank you for taking the time to leave us a review. Best wishes Jo

Posted 4 years ago

“Flowers were delivered a day late. Interflora did give me a discount because of this but I chose the delivery date because that’s the day I needed them delivered.”

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Posted 4 years ago

“I have been a customer for a lot of years, but the last order was very disapointing it looked like the flowers were just plonked into a vase and some of the flowers were dead on arrival”

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Posted 4 years ago

Good afternoon Donna, I am sorry to hear this. I have checked your order and can see we have been in contact with you via email and resolved this for you. Thank you for leaving us your review. Best wishes, Sophie

Posted 4 years ago

“Having sent flowers to the same UK address on many occasions and always with very pleasing results, I am sorry to say that the recipient was very disappointed with the delivery made this Tuesday, 22nd September. She did not find the "bright colour" arrangement to be the least bit attractive and was sorry that I had "wasted" my money on such.”

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Posted 4 years ago

Dear Stephan, thank you for taking the time to place a review, it is much appreciated. I have sent you an email. Kind regards, Pete.

Posted 4 years ago

“I was very disappointed that what my elderly friend received for her birthday was so unimpressive. She said the plants were very tiny, and the roses just had a few buds. "Radiant yellow" was not at all what she received.”

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Posted 4 years ago

“Birthday delivery at late afternoon. AM should be the norm for birthdays. Flowers ok. When I tried to track using code supplied it was not recognised. Could not contact staff. Not happy !!!!”

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Posted 4 years ago

Hi Peter, thank you for your feedback. Many thanks, Amy

Posted 4 years ago

“I paid £60 for a bouquet of flowers. The size of the bouquet and the amount of time they lasted, left a lot to be desired!”

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Posted 4 years ago

Hi, thank you for taking the time to send us your review, it is appreciated. Kind regards, Sophie

Posted 4 years ago

“The flowers were delivered on time and were quite nice, but they were no where near £100 worth. Nothing special at all.”

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Posted 4 years ago

Hi Denise, thank you for taking the time to leave us your feedback. Best wishes, Sophie

Posted 4 years ago

“My initial order was cancelled on the morning of delivery, which given they were ordered for a wedding anniversary, wasn't appreciated. I made a new order, which was ordered the following day, but I was provided no updates and the online system said they hadn't been delivered. Overall, not great service.”

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Posted 4 years ago

I'm sorry to hear about the experience you've had Stefan. I can see you contacted us directly and a member of our care team resolved this for you. Thank you for bringing this to our attention. Kind regards, Liam.

Posted 4 years ago

“I didn't feel that the flowers delivered were worth the money spent. £60 for a bouquet that doesn't look like it will last more for a couple of days. It also has a limited amount of flowers vs greenery.”

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Posted 4 years ago

I'm sorry to hear you were unhappy with the gift James. Kind regards, Liam.

Posted 4 years ago

“Delivery service was great and website easy to use. Quality of flowers and presentation disappointing”

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Posted 4 years ago

Hi Morven Thank you for leaving feedback, Sorry to hear this. Kind regards Michelle

Posted 4 years ago

“My delivery arrived when I wasn't it in. I ended up having to pick my delivery up!”

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Posted 4 years ago

Hi Claire, thank you for your review. Best wishes, Dawid

Posted 4 years ago

“At first my wife was overwhelmed to receive her bouquet at work but upon close inspection she couldn't believe how poor the quality was, I have sent an email but received no response to this, im really not happy with this service”

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Posted 4 years ago

Hi Andrew, thank you for your review and feedback. I can see that your email has been replied to and the matter has been resolved. Best wishes, Dawid

Posted 4 years ago

“The florist choice arrangement was poor. The flowers were not all in the oasis and these died off quickly. The choice of flowers looked as though they were picked up haphazardly and did not co- ordinate with one another. This is a pity. Normally I have found Interflora to be spot on.”

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Posted 4 years ago

Dear Customer, Thank you so much for your review. I am sorry that the flowers didn't meet our usual standard on this occasion. Your feedback is much appreciated. Regards Sue

Posted 4 years ago

“The flowers were okay but I paid extra to have morning delivery and I didn’t turn up until 3.15 pm . I paid extra so that my mum would be in there unfortunately she was out when they arrived.”

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Posted 4 years ago

Dear Emma, thank you for your review, I can see we sent you a email on the 17/9/2020. If you would like us to look into this further please email quailty.assurance@interflora.co.uk. Kind regards Katy

Posted 4 years ago

“Was not happy with quality of flowers”

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Posted 4 years ago

Hi Haseeb, thank you for your review and feedback. Best wishes, Dawid

Posted 4 years ago

“Flowers arrived with heads and leafs falling off Recipent was very disappointed”

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Posted 4 years ago

Hi Peter, sorry to see this. I have sent you an email. Thank you for your review. Best wishes, Sophie

Posted 4 years ago

Interflora UK is rated 4.5 based on 35,210 reviews