Interflora UK Reviews

Name: Interflora UK
Rating: 4.51

4.5 Rating 35,210 Reviews

87 %

of reviewers recommend Interflora UK

Company Reviews

Info

About Interflora UK:

Every day, thousands of people trust us to deliver their good wishes and thoughtful sentiments on their behalf. But it's not just about being the largest - we pride ourselves on being the most personable too.

Everyone involved - from our florists, to our delivery drivers, to our customer advisors - all take care to add a little personal touch to the Interflora experience.

We're also proud that so many award-winning florists choose to be part of the Interflora family. Each of our expert florists has the unique blend of skills, creativity and attention to detail needed to create every handmade Interflora bouquet.
Our Heritage

We've been delivering your good wishes for more than 90 years. With all of this talent to draw upon, we offer an exciting and fresh new selection of floral gifts for every special occasion and every season too. From contemporary chic to classic favourites, as well as unique creations via our Designed to Order service, our florists create perfect bouquets every day.

As well as being the largest, we're the longest serving flower delivery network too. For more than 90 years we have enjoyed a reputation for excellence. Used throughout the ages our Mercury Man emblem is recognised worldwide as a symbol of swift and timely delivery and the very best quality floral gifts.

Every bouquet ordered from us is prepared with care and hand-delivered as promised. And with our international network of florists, a special bouquet can be handmade and delivered almost anywhere in the world in just a few hours.

Interflora UK 5 star review on 25th October 2024

877

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Whilst I appreciate the effort to send flowers yesterday to my mum at this troubled time, the flowers have already started to wilt and won’t last beyond a few days. Bit disappointed given the price paid.”

Helpful Report

Posted 4 years ago

Hi, I am disappointed to hear this. If you would like me to look into this for you, please e-mail quality.assurance@interflora.co.uk with your billing address and your Mum's name. Best wishes Jo

Posted 4 years ago

“I’m really disappointed with the flowers that my Mother in law received. They certainly didn’t look like £43 worth of flowers. Not the normal standard I expected at all.”

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Posted 4 years ago

“The delivery timescale was perfect & a very efficient service given I only ordered the night prior. However, I thought the actual bouquet for price didn’t look much - to be honest it looked no better than flowers from the supermarket”

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Posted 4 years ago

This is disappointing to hear, Lisa. Thank you very much for taking the time and leaving us a review. Best wishes, Luke

Posted 4 years ago

“I ordered two lots of flowers for my wife and Mother. One was received at 10 am. I then had to contact customer service twice to get my other order. Customer service was okay maybe it was the florist. Won't order from them in the future.”

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Posted 4 years ago

I'm very sorry to hear this, Simon. I can confirm that I have sent you an email in relation to this. Best wishes, Luke

Posted 4 years ago

“I UNDERSTAND THE SITUATION AT THE MEOMENT HOWEVER I KNOW OTHER PEOPLE WHO GOT A DELIVERY FROM INTERFLORA TODAY BUT MYNE GT DELIVERED YESTERDAY AND I ALSO HAD A CODE FOR 15% OFF BUT WOULDNT LET ME USE IT”

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Posted 4 years ago

Hi Francis, I am sorry you have been disappointed on this occasion. Thank you for your review. Kind regards Jo

Posted 4 years ago

“Hi I bought a bouquet of flowers for my mum for Mother’s Day and the quality or flowers used for her bouquet was not good. Fully opened lilies that will only last a day or two - it was very disappointing. Thanks Ruth”

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Posted 4 years ago

This is very disappointing to hear, Ruth. Thank you for taking the time to leave us a review. Best wisehs, Luke

Posted 4 years ago

“Flowers delivered were not of the quality or volume as advertised. Received a partial refund to be fair to them.”

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Posted 4 years ago

Thank you for your review. I am pleased to see that we were able to come to a resolution for you. Best wishes, Luke

Posted 4 years ago

“I was told that the delivery would be contactless in this difficult time, but my Mum told me the florist handed her the flowers. She is an elderly lady and I am concerned for her health and safety. Please do what you say you are going to do for everyone’s health.”

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Posted 4 years ago

Hi Sonia, In these difficult times, this is disappointng to hear. Thank you for your review. Kind regards Jo

Posted 4 years ago

“Day 2 of the my receiving her mother day flowers and they are dying already .”

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Posted 4 years ago

Hi Dominique, I am sorry to hear this. I have sent you an e-mail regarding your order. Thank you for taking the time to leave a review. Best wishes Jo

Posted 4 years ago

“Flowers were delivered on a Saturday and were dying by Monday/Tuesday, even though my Mum followed the instructions provided for caring for the flowers exactly. Expensive for flowers that didn't last a week! May consider alternative providers for future deliveries.”

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Posted 4 years ago

Hi Beverley, I am so sorry to hear you were disappointed. I have sent you an e-mail regarding your order. Best wishes Jo

Posted 4 years ago

“Flowers were delivered by a courier, rather than local florist and had very few floral stems. Colours matched the picture but density was nowhere near. Feel short changed.”

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Posted 4 years ago

Hi Hayley, Thank you for your review. I am sorry you were disappointed. Best wishes Jo

Posted 4 years ago

“Flowers were not delivered on the day I requested so was not on my mums birthday, received an e mail to say they had been delivered but they hadn’t .”

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Posted 4 years ago

“The order process was excellent, however the delivery service was very poor. The flowers were left at a different address stated on the card & when phoned the florist was unhelpful & unconcerned about the delivery.”

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Posted 4 years ago

“Very disappointed with the flowers they started dying after 2 days and didn't look as full as the on line picture”

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Posted 4 years ago

“Not what I expected for £33!!”

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Posted 4 years ago

Hi Emily, this is disappointing to hear. If you would like me to look into this further for you please email a brief description along with your order number and billing address to quality.assurance@interflora.co.uk. Thanks Stacey

Posted 4 years ago

“Hi. I have used inerflora many time. Unfortunately on this occasion yiu fell short of the quality I have come to expect. Firstly I was disappointed in the size of the display and secondly within a few days the flowers has begun to wilt. We did follow instructions using the feed provided but by Wednesday the tulips had wilted and the roses weee turning brown. I took a photo to show the change.”

Helpful Report

Posted 4 years ago

Hi Gary, this is disappointing to hear. I have checked your order and can see this was resolved for you. Thank you for taking the time to leave a review.Best wishes Jo

Posted 4 years ago

“Very small flower arrangements, very poor value”

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Posted 4 years ago

Hi Tina, I'm sorry to hear this, I can see this has now been resolved with you. Thank you for your review. Best wishes Jo

Posted 4 years ago

“Thought we were meant to get a email to say they were delivered did not get one”

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Posted 4 years ago

Hi Sue, this is disappointing to hear. Thank you for taking the time to leave us a review. Best wishes Jo

Posted 4 years ago

“was dissapointed with flowers for the money paid”

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Posted 4 years ago

Hello, thank you for your review and for your feedback. Best wishes, Dawid

Posted 4 years ago

“My order wasn't delivered but the helpline sorted this out for me”

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Posted 4 years ago

Hi Lisa, thank you for your review. I'm pleased this was resolved for you. Best wishes Jo

Posted 4 years ago

Interflora UK is rated 4.5 based on 35,210 reviews