Intec Brackets Reviews

Name: Intec Brackets
Address: Office 2, The Manor House, Court Lane Industrial Estate, Office 2, The Manor House, Court Lane Industrial Estate, Bucks
Rating: 4.86

4.9 Rating 233 Reviews

97 %

of reviewers recommend Intec Brackets

4.9

Based on 233 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Intec Brackets 5 star review on 8th August 2024

Anonymous

Anonymous // 01/01/2019

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“Excellent service to my initial enquiry and fast delivery”

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Posted 2 years ago

Thank you for your review!

Posted 2 years ago

“Excellent - easy to order, fast delivery, accurate product, good packaging and good quality product”

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Posted 2 years ago

Thank you for your review!

Posted 2 years ago

“Good product, plenty different spacers, washers screws etc to get the job done.”

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Posted 2 years ago

Thank you for your review!

Posted 2 years ago

“Super fast delivery, easy to follow instructions, everything included and most importantly very strong and safe. TV turns easily and I can watch from either of our sofas and move it back flat to the wall when done - very happy”

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Posted 2 years ago

Thank you for your review!

Posted 2 years ago

“Excellent fit Easy to fix”

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Posted 2 years ago

Thank you for your review!

Posted 2 years ago

“Helpful staff as I got a bit confused which bracket I needed but they explained the options. Chosen one came quickly and has been put up now - all looks good and TV has not fallen down!”

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Posted 2 years ago

Thank you for your review!

Posted 2 years ago

“I thought a TV on the bedroom wall was a great idea, so I bought a nice white one to blend into the paint scheme. Unfortunately, my partner had other ideas! No problem sending back though, and I got a full refund straight away”

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Posted 2 years ago

Thank you for your review!

Posted 2 years ago

“They have a great range of TV mounts and having found the right one for my TV, I chose one of the very long reach ones. It arrived quickly and I found Intecbrackets helpful, quickly answering a query about installation. Bracket is now installed and I'm very satisfied with my purchase.”

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Posted 2 years ago

Thank you for your review!

Posted 2 years ago

“Brilliant bracket. Easy to fit. Fast delivery. Excellent service”

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Posted 2 years ago

Thank you for your great review, Martin!

Posted 2 years ago

“Strong, exactly as described, no delivery issues, easy to use website.”

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Posted 2 years ago

Thank you for your review!

Posted 2 years ago

“Very helpful, good advice and support as I wasn't sure what one I needed. The lady I spoke to stayed with me while I ordered on the website. The bracket arrived very quickly and did exactly what I wanted. Excellent all round and a very happy customer!”

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Posted 2 years ago

Thank you for your review!

Posted 2 years ago

“Excellent customer service! The bracket was delivered next day, free of charge, and was quick and easy to install. They responded quickly to my email queries, I couldn’t recommend this company enough.”

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Posted 2 years ago

Thank you for taking the time to write a review!

Posted 2 years ago

“DO NOT buy from this company. Faulty £179 bracket purchased. It won’t sit flat & tilts forwards. It also drops down at one side because the bracket is faulty, meaning the tv isn’t straight. I’ve been told it’s a two man job to simply adjust it each time you use it, which is just ridiculous. Customer service absolutely appalling, I am expected to dismantle it & return it via Royal Mail. I’ve tried everything to resolve this but they are supremely rude & not interested in helping to resolve this. I have emailed & phoned repeatedly! I am now going to have to purchase a bracket from elsewhere & pay again for an engineer to fit it. An awful experience, absolute shame on this company.”

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Posted 2 years ago

Thank you for your feedback We are very sorry the experience was unsatisfactory for you, but as explained several times, the tension on the various adjustments on the bracket needed to be made and set when it was installed. This is a straightforward process and any competent installer should do this as a matter of course. Correctly set up, the operation of the bracket is straightforward and does not require two people. As you requested, we arranged for the collection of the bracket at our expense (not by Royal Mail at your expense as you stated), and you were fully refunded. The returned bracket has been fully tested and there is nothing faulty. We have designed, sold and installed TV brackets for nearly 15 years. We are available by telephone and email for technical help and assistance and will always go the extra mile to help every customer.

Posted 2 years ago

“Bought a bracket for my LG tv and was easily able to find the perfect bracket for my model! Very good website, easy to use too”

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Posted 2 years ago

Thank you for taking the time to write a review, and for the feedback on our new website! We are pleased you are happy with your purchase

Posted 2 years ago

“Good and fast service”

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Posted 2 years ago

Thank you for your review, Ben. Pleased to hear you are happy with our service.

Posted 2 years ago

“Very easy to select, order and delivery was very quick.”

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Posted 2 years ago

Thank you for your positive review, Brian!

Posted 2 years ago

“Very pleased !! just as described !! comprehensive kit”

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Posted 2 years ago

Thank you for taking the time to write a review, we are pleased you are happy with our product!

Posted 2 years ago

“Very satisfied after disappointing high street store.”

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Posted 2 years ago

Hi Rohan, we are happy to help! Thank you for your order

Posted 2 years ago

“Great customer service & quick delivery”

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Posted 2 years ago

Thank you for your positive review of our services!

Posted 2 years ago

“Just what was required. Easy to install and holds the screen steady and firmly. Thank you”

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Posted 2 years ago

Hi Donald, thank you for taking the time to write a review. We are pleased you are happy with your bracket!

Posted 2 years ago

Intec Brackets is rated 4.9 based on 233 reviews