Intasure Reviews

Name: Intasure
Address: Oakhurst House, 77 Mount Ephraim, Tunbridge Wells, Kent
Rating: 4.68

4.7 Rating 7,176 Reviews

95 %

of reviewers recommend Intasure

Company Reviews

Metrics

Info

4.7

Based on 7,176 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Intasure:

Intasure's insurance products combine flexiblility with comprehensive cover. All our policy documents are in English and you will talk directly to a UK based English speaking support team.

Visit Website

Phone:

0345 111 0680

Email:

support@intasure.com

Location:

Oakhurst House,
77 Mount Ephraim,
Tunbridge Wells
Kent
TN4 8BS

Intasure 5 star review on 17th October 2020

Anonymous

Intasure 5 star review on 31st December 2016

James D

Anonymous

Anonymous // 01/01/2019

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“Very impressed. The property insured was a not a standard one but the broker very quickly understood my requirements and communicated very quickly with the underwriter and achieved a very competitive premium for me. I would definitely recommend Intasure Peter Oates Cambs”

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Posted 5 years ago

“I asked for a call back while loping to purchase insurance, the call was prompt, friendly and helpful. The representative was clear and kindly called me back at a more suitable time. So far so good. Its a good start to have such helpful people on the phone lines.”

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Posted 5 years ago

“VERY GOOD”

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Posted 5 years ago

“I have just taken out the two nsurance but the information given was clear and precise.”

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Posted 5 years ago

“Polite and easy to deal with company. Called back when they promised to and a rapid response to emails”

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Posted 5 years ago

“The operator was very helpful, was a credit to Intasure, she had a lot of knowledge regarding the business. However, tried to pay for the insurance via their website. I couldn't do this via phone or iPad. I reported this back, to make things worse, an IT guy emailed me asking if message boxes appeared, as owners of the website they should know what happens with a button click, client side or server side. Also £50 admin seems very steep as this accounted for 25% of the insurance.”

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Posted 5 years ago

“Spoke to two staff members while sorting our foreign home insurance, both excellent and helpful. Also a typo, probably our fault was corrected within 3 mins of sending my email. Great service and no amendment charge! Thoroughly recommended.”

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Posted 5 years ago

“Personal service, helpful, efficient - makes renewals much easier.”

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Posted 5 years ago

“Having had a bad experience with another insurer who hid behind phones they never answered, e-mails they promised to send and did not, and generally were unhelpful, it was a pleasure to deal with a firm that took time to clearly explain what was covered and what was not covered under my policy. All done cheerfully and phones answered promptly. Thank you, Intasure. Graham Hill”

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Posted 5 years ago

“Would like to say thank you, Really good service & helpful operator Didn't even bother to go anywhere else.”

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Posted 5 years ago

“Very helpful and extremeley polite, answered all my questions.”

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Posted 5 years ago

“Excellent No fuss Clear Precise Personable”

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Posted 5 years ago

“Been with Intasure 4 years now in respect of our Spanish property. I have found them competitive, respectful, clear in communication and when I have telephoned re renewal or a query the customer service officers have always been friendly, efficient and polite. Strongly recommend.”

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Posted 5 years ago

“Discussed all aspects of the policy with me. Very good service”

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Posted 5 years ago

“Member of staff was very good and the policy was what I wanted, The only concern from me was the price for the policy was again on the dear side.”

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Posted 6 years ago

“I found intasure from an internet search engine for chalet insurance. I was very impressed with the friendly and helpful service I received. All my questions were answered to my satisfaction and I was guided through all the necessary details which I needed to know before I purchased this insurance. I would most definitely recommend Intasure to all my friends and family. I thought the quote was very reasonable for buildings and contents insurance. Thanks again for all your assistance.”

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Posted 6 years ago

“The phone was answered promptly. The call handler was polite, helpful and asked questions in a way that I understood and was happy to give clarification when I asked a question. The quote I was given was a good price and I qualified for a multi policy discount. I do not always find it easy to make such 'official' phone calls and I was really put at ease, thank you.”

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Posted 6 years ago

“Excellent once again. Am now insured on both my UK and Greek properties, at sensible prices for the cover required.”

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Posted 6 years ago

“I felt the £50 admin fee (increased over 40% from last years which was already high) was excessive and far too high a proportion of the total bill - the helpful representative reduced the insurance element to compensate so I was no worse off than last year and so I did renew - but I can't help feeling this is the wrong way to do business,”

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Posted 6 years ago

“Very helpful with advice”

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Posted 6 years ago

Intasure is rated 4.7 based on 7,176 reviews