Intasure Reviews

Name: Intasure
Address: Oakhurst House, 77 Mount Ephraim, Tunbridge Wells, Kent
Rating: 4.68

4.7 Rating 7,176 Reviews

95 %

of reviewers recommend Intasure

Company Reviews

Metrics

Info

4.7

Based on 7,176 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Intasure:

Intasure's insurance products combine flexiblility with comprehensive cover. All our policy documents are in English and you will talk directly to a UK based English speaking support team.

Visit Website

Phone:

0345 111 0680

Email:

support@intasure.com

Location:

Oakhurst House,
77 Mount Ephraim,
Tunbridge Wells
Kent
TN4 8BS

Intasure 5 star review on 17th October 2020

Anonymous

Intasure 5 star review on 31st December 2016

James D

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got through on the phone very quickly. Real people to talk to, not robots! Jamie was excellent at talking me through the process. The underwriters set to work and I had the insurance documents within two hours. Easy to pay over the phone. Highly recommended.”

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Posted 4 years ago

“My renewal went very smoothly. Thank you.”

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Posted 4 years ago

“Your first broker understood my requirements and sent me a detailed quote and conditions. Your second broker again understood my conditions and incorporated my requirements. Both were most helpful friendly and polite. I stated thatI would be willing to receive travel insurance details and I would like to also receive overseas health insurance details.”

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Posted 4 years ago

“I got an insurance quote before we offered and bought the property to check there were no issues. When we knew our completion date I phoned up to purchase. It took on average 40mins on hold every time I phoned. This time I was asked some extra questions and told the underwriters would need to agree cover. I the had the most awful 3+ hours of waiting. We wouldn’t have bought the property if we thought insurance would be a problem. I had to chase numerous times before hearing it was ok by email. So I then had to phone and hind on for ages to get to someone and pay! I still have t had my M&S vouchers, neither has the person who recommended you.”

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Posted 4 years ago

“Beth was very knowledgeable & helpful.”

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Posted 4 years ago

“I was looked after by Beth who was friendly and helpfuil”

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Posted 4 years ago

“Spoke to Julian to arrange building insurance landlord he could not have been more helpful took me through everything and answered all my questions was most impressed by him he was so good even in these awful times and working from home top marks”

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Posted 4 years ago

“The lady did not hesitate to keep explaining things that I was unsure about, she gave me overnight to consider my options and phoned me next day, explaining again, excellent customer service.”

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Posted 4 years ago

“I found my sales representative friendly, helpful, knowledgeable and diligent. I was pleased to find an insurance policy with Intasure where no other company wanted to insure the risk. They create a market for the fringe cases and for that I am grateful and happy to recommend.”

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Posted 4 years ago

“Policy dealt with efficiently Bd without any fuss.”

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Posted 4 years ago

“Fast and personalised response. Friendly advisor.”

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Posted 4 years ago

“Helpful, professional and friendly staff. happy with my choice of selecting this company.”

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Posted 4 years ago

“Very efficient and reasonably priced.”

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Posted 4 years ago

“Bethany new the product and was super helpful”

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Posted 4 years ago

“Very helpful and professional”

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Posted 4 years ago

“Ella was great from start to finish.”

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Posted 4 years ago

“Very satisfied...done and dusted in 10 minutes..”

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Posted 4 years ago

“Julian was most helpful explaining everything clearly - thank you Julian. The details of the caravans insured through email excellent.”

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Posted 4 years ago

“Friendly, fast efficient service at a good price.”

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Posted 4 years ago

“The service was generally good in that I was given plenty of time to renew the policy and response time was generally short. There were two shortcomings. First, the information I included in an e-mail concerning various policy terms got lost in the shuffle with the result that the same issues had to be addressed more than once. Second, and more importantly, the actual insurance was a little complicated because there were going to be some building works and the premium was loaded, pretty significantly, to take account of this. When I queried this with Rob I learned, after some discussion, that if I notified Intasure when the works were completed I would be entitled to a refund since the loading would no longer be appropriate. A LOT OF TIME AND TROUBLE COULD HAVE BEEN SAVED IF THIS HAD BEEN MENTIONED IN THE COVERING LETTER. Had I not challenged the premium I would not have learned about the refund. (I do not know if Intasure's policy is to withhold this information in order that clients will not claim refunds. I hope not). Rob was quite patient with my persistent questioning, and came across as quite helpful, not least in arranging for matters to be concluded in a tight time frame.”

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Posted 4 years ago

Intasure is rated 4.7 based on 7,176 reviews