Intasure Reviews

Name: Intasure
Address: Oakhurst House, 77 Mount Ephraim, Tunbridge Wells, Kent
Rating: 4.68

4.7 Rating 7,176 Reviews

95 %

of reviewers recommend Intasure

Company Reviews

Metrics

Info

4.7

Based on 7,176 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Intasure:

Intasure's insurance products combine flexiblility with comprehensive cover. All our policy documents are in English and you will talk directly to a UK based English speaking support team.

Visit Website

Phone:

0345 111 0680

Email:

support@intasure.com

Location:

Oakhurst House,
77 Mount Ephraim,
Tunbridge Wells
Kent
TN4 8BS

Intasure 5 star review on 17th October 2020

Anonymous

Intasure 5 star review on 31st December 2016

James D

Anonymous

Anonymous // 01/01/2019

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“Easy to deal with, everything well explained”

Helpful Report

Posted 3 years ago

“My review is based purely on purchasing a policy (no claim experience with Intrasure). It took many days to get all my questions and queries answered, but once answered took minutes to purchase the policy (by phone). It’s is quicker to converse by phone as replies to emails was taking more than 24 hours initially. Also stick with the same member of staff, was slower before I did that. No option to obtained online...would be helpful tbh. Found some standard policy requirements are inappropriate for some properties in some places. My queries and questions were worth asking regarding these things. Be sure of what is required of you and if doable. Policy knowledge by staff was good and if they didn’t know they checked. Overall the cover appears to be comprehensive. I do hope that should I want to renew in a year that the price is kept down or at least the same (claim free) as this would be so much easier than shopping around and Intrasure would keep their customers. Overall to date happily satisfied.”

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Posted 3 years ago

“Very helpful and informative person on phone when enquiring about van insurance.”

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Posted 3 years ago

“very efficient, friendly and professional. Was very clear and easy to understand.”

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Posted 3 years ago

“Very Impressed. Nice to be able to get a policy in English. I've had Portuguese policies in the past and you have to put a lot of trust in the agent. This way you know what you are getting.”

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Posted 3 years ago

“I have had one property insured with Intasure for 26 years and have had no issues at all . I recently insured another holiday home with them and thought the communication with them , in this case Julian, was clear and informative. There were a couple of optional extras available which I declined with absolutely no pressure to buy. Altogether a pleasant experience , done and dusted in no time. Recommended”

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Posted 3 years ago

“Chap on the telephone ran me through the long sales process patiently and efficiently and the quote for my holiday accommodation was very satisfactory. The only negative was that, although my scond call on Tuesday was answered speedily, my earlier call on Saturday kept me hanging on for a whole hour, before I opted for the leaving a message option, and then no body got back to me.”

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Posted 3 years ago

“Shakil explained the policy to me and was open to any questions which I needed to ask”

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Posted 3 years ago

“The people I spoke to by phone were very considerate. The man I spoke to (?Max), was very understanding when I explained that although I knew I was cutting things fine on 12-2-2021, since the new policy had to be paid for before 16-2-2021, my new Visa would likely not be validated before 14-2-2021. He said he would phone on the afternoon of the 15. In fact I validated it on 12-2-2021, and phoned Intasure and paid in full.”

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Posted 3 years ago

“very helpful and provided cover that I required”

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Posted 3 years ago

“The lady I spoke to was very helpful. Sorted out my policy, and I'm very happy with the outcome.”

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Posted 3 years ago

“Friendly service and efficient clear quotes”

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Posted 3 years ago

“Great customer service and attitude. Arranged easily. Jamie did a great job. Thanks”

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Posted 3 years ago

“Helpful knowledgeable staff. Pleasure to do business with.”

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Posted 3 years ago

“Very good service. Very Professional and always called you back.”

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Posted 3 years ago

“Intasure was able to find home insurance for us when other companies could not cover our special circumstances. They provided a personal service, knowing who I was when I phoned, and were always helpful and efficient.”

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Posted 3 years ago

“responded promptly and outlined suitable insurance which met all my needs”

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Posted 3 years ago

“The service was knowlegable, courteous and prompt. The product is comprehensive and competitively priced. All in all I am well satisfied.”

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Posted 3 years ago

“Helpful assistant outlined all details and gave me time to make a decision.”

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Posted 3 years ago

“My experience of insuring with Intasure has been very positive. The people on the end of the phone generally answered quickly and were thorough and clear. They clarified points quickly and followed up by email providing a clear written trail and were happy to adjust the proposal until it matched my requirements.”

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Posted 3 years ago

Intasure is rated 4.7 based on 7,176 reviews