Intasure Reviews

Name: Intasure
Address: Oakhurst House, 77 Mount Ephraim, Tunbridge Wells, Kent
Rating: 4.68

4.7 Rating 7,176 Reviews

95 %

of reviewers recommend Intasure

Company Reviews

Metrics

Info

4.7

Based on 7,176 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Intasure:

Intasure's insurance products combine flexiblility with comprehensive cover. All our policy documents are in English and you will talk directly to a UK based English speaking support team.

Visit Website

Phone:

0345 111 0680

Email:

support@intasure.com

Location:

Oakhurst House,
77 Mount Ephraim,
Tunbridge Wells
Kent
TN4 8BS

Intasure 5 star review on 17th October 2020

Anonymous

Intasure 5 star review on 31st December 2016

James D

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and clear telephone conversation. Very happy with the service.”

Helpful Report

Posted 4 years ago

“Very competent, clearly explained policy. Prompt service.”

Helpful Report

Posted 4 years ago

“very Happy with the service”

Helpful Report

Posted 4 years ago

“A pleasure to deal with. They very quickly adjusted the policy to suit my needs. Will recommend the firm to others!”

Helpful Report

Posted 4 years ago

“Very helpful and friendly . I would use again.”

Helpful Report

Posted 4 years ago

“very good service , very efficient, couldnt fault it”

Helpful Report

Posted 4 years ago

“Yet again Intasure have been very easy and helpful to deal with. In addition their quote was £200 less than mu current holiday home renewal quote.”

Helpful Report

Posted 4 years ago

“Great service and helpful staff very efficient.”

Helpful Report

Posted 4 years ago

“there does not seem to be many insurance companies online to deal with properties in France so competition is limited however i found Intasure very helpful and comprehensive could not ask for more”

Helpful Report

Posted 4 years ago

“Very helpful and knowledgeable agent (Beth) and options were clearly shared.”

Helpful Report

Posted 4 years ago

“Simple and straight forward. Helpful staff and easy to amend policy”

Helpful Report

Posted 4 years ago

“A good friendly company to deal with. Easy to renew policy. No problems and all documentation sent promptly.”

Helpful Report

Posted 4 years ago

“Policy seems suitable. Operative didn't ring at arranged time for me to accept it. When I rang, they said they had been in a meeting and were just about to ring me. Having accepted the policy, it proved impossible to register on the Portal to see the documents. I rang for help and was told that the Portal was broken and IT people couldn't get in to fix it because of Covid. Operative thought lack of access was pretty unimportant, said the documents had been emailed to me. I think they probably were but, for whatever reason, I can't find them now (Sunday) when I want to print them out, so will have to ring again on Monday to ask for a repeat emailing. Unfortunately this does not inspire confidence!!”

Helpful Report

Posted 4 years ago

“I now feel I’ve got peace of mind! This new Comprehensive policy was fully explained in a manner easily understood by the layperson. Marina Stanhope was very easy to understand and showed great patience, as she navigated me through the finer points. Charlie Coe also supported me in this process. They both dealt with my queries and issues very professionally and in an efficient and friendly manner. Indeed, I would not hesitate to recommend Intasure to all my family and friends. E Ruth Beaumont.”

Helpful Report

Posted 4 years ago

“Contacted Intasure for rental policy cover in Morocco.Julian went through the questions and policy efficiently explaining the cover and optional additions. Once payment authorisation was confirmed I was sent all the documents whilst still on the telephone. The web site itself is informative and easily navigated.Well done Intasure.”

Helpful Report

Posted 4 years ago

“Unfortunately my Mother in law passed away and we didn't want her home not to be protected. I called Intasure and spoke to Julian who was very helpful and easy to speak to, he listened to what I was after and was able to provide me with the cover I wanted, even though things were a little different as he was working from home due to Covid 19 which made the system a little slower, I was still pleased to know that they policy was in place as I hung up the phone.”

Helpful Report

Posted 4 years ago

“Dealt with quickly and efficiently.”

Helpful Report

Posted 4 years ago

“Marina was brilliant, she needs a promotion and a wage rise!”

Helpful Report

Posted 4 years ago

“Intasure made contact via e-mail, telephone and letter. After I gave notice that occupancy of the address in question (tenant/landlord policy) had ended Intasure found an appropriate policy for us and took me through all the options/gave us time to consider them. Payment was easy and we were told of the discount because we have other policies with Intasure. I also had need to contact Intasure with a possible claim (leak at property before tenants moved out) and was re-directed to the department who answered all my questions satisfactorily.”

Helpful Report

Posted 4 years ago

“What great service . I spoke to the same lovely lady each time and everything was explained and sorted .”

Helpful Report

Posted 4 years ago

Intasure is rated 4.7 based on 7,176 reviews