Intasure Reviews

Name: Intasure
Address: Oakhurst House, 77 Mount Ephraim, Tunbridge Wells, Kent
Rating: 4.68

4.7 Rating 7,176 Reviews

95 %

of reviewers recommend Intasure

Company Reviews

Metrics

Info

4.7

Based on 7,176 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Intasure:

Intasure's insurance products combine flexiblility with comprehensive cover. All our policy documents are in English and you will talk directly to a UK based English speaking support team.

Visit Website

Phone:

0345 111 0680

Email:

support@intasure.com

Location:

Oakhurst House,
77 Mount Ephraim,
Tunbridge Wells
Kent
TN4 8BS

Intasure 5 star review on 17th October 2020

Anonymous

Intasure 5 star review on 31st December 2016

James D

Anonymous

Anonymous // 01/01/2019

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“I spoke to Karen from Renewal Dept. I had a complicated query which she sorted out and gave me clear and comprehesive advice on the matter. Couldn't speak more highly of her.”

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Posted 4 years ago

“I discussed the insurance quotes with Natasha who was very helpful, asked me to check any changes to circumstance and talked any points I enquired through thoroughly. Her manner and customer service were excellent and as much as anything was the reason I agreed to renew! Thank you”

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Posted 4 years ago

“Excellent service and friendly. Efficiant. And understanding. He handled me with a lot of patience. Thank you so much for your help.”

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Posted 4 years ago

“Good service”

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Posted 4 years ago

“Willing to assist in finding right product Competitive Not restrictive in product clauses”

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Posted 4 years ago

“I have been with Intasure for about 14 years and have always been happy with their service. I spoke to the helpful member of staff at the call centre to clarify a point and got a clear and useful answer. He went through many other points just to make sure I was clear on everything and I am very happy to stay with Intasure.”

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Posted 4 years ago

“Although you have had communication difficulties due to the current Covid-19 situation you did respond quickly to the telephone message I left and your sales agent Shamil was most helpful.”

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Posted 4 years ago

“Very satisfied with response”

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Posted 4 years ago

“Very clear and patient sales person”

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Posted 4 years ago

“First time I rang, I was given information I wasn't even aware of so a really useful conversation. Subsequently went back and bought my insurance. Really quite straight forward. With both phone calls the customer service representatives were very helpful with totally practical advice. Great service. I would now imagine, you might say why not a "Very Good"; simply put I never generally give that as there will always be room for improvement.”

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Posted 4 years ago

“I Spoke to Charlie regarding holiday home insurance in France and he had excellent customer service skills.He took me through each stage of the purchase and I am happy I came away with what was required.Kind regards Carol Shipley.”

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Posted 4 years ago

“Great service competitive pricing. Julian was excellent”

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Posted 4 years ago

“Very professional and knowledgeable. Answered all of my questions to my satisfaction. Premiums were competitive.”

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Posted 4 years ago

“Felt sales pitch was reading script and I had to wait until the lengthy monologue finished to ask questions .Did not feel interactive .”

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Posted 4 years ago

“very pleasant and competent person - clear and right to the point”

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Posted 4 years ago

“The salesman I spoke to was very patient and attentive and dealt with all my queries. I was re-assured that he checked details with the underwriter. He always returned calls as and when promised.”

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Posted 4 years ago

“Good customer follow up”

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Posted 4 years ago

“The process was made very easy. Advisor new her product. Very professional and friendly service. Will use them again”

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Posted 4 years ago

“Have used Intersure before and always had excellent service and have recomended them to friends...one of whom had to have a claim and commented on their excellent service and help at a very difficult time”

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Posted 4 years ago

“The gentleman with whom I spoke was very patient as I did not have all the necessary cards at hand and had to.fetch them. He explained carefully all the options I had and repeated where I had not grasped or understood what he had told me. Give him a pat on the back for good customer service!”

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Posted 4 years ago

Intasure is rated 4.7 based on 7,176 reviews