Intasure Reviews

Name: Intasure
Address: Oakhurst House, 77 Mount Ephraim, Tunbridge Wells, Kent
Rating: 4.68

4.7 Rating 7,176 Reviews

95 %

of reviewers recommend Intasure

Company Reviews

Metrics

Info

4.7

Based on 7,176 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Intasure:

Intasure's insurance products combine flexiblility with comprehensive cover. All our policy documents are in English and you will talk directly to a UK based English speaking support team.

Visit Website

Phone:

0345 111 0680

Email:

support@intasure.com

Location:

Oakhurst House,
77 Mount Ephraim,
Tunbridge Wells
Kent
TN4 8BS

Intasure 5 star review on 17th October 2020

Anonymous

Intasure 5 star review on 31st December 2016

James D

Anonymous

Anonymous // 01/01/2019

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“Very helpful and easy to deal with.”

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Posted 3 years ago

“I had tried to phone the company over a period of two weeks. With most phone calls I was kept on the phone for over an hour. My requests for a call back were met with the information that my phone was engaged. As it wasn't I was later told it had something to do with representatives working from home. one person called me on my home phone but said she could not hear me. The length of waiting time caused me to borrow a friends phone. She is Norwegian and has free calls. Each time I spoke with a representative I voiced my opinion that it did not bode well for a claim that I could not get in touch with the company. No one reassured me or even apologised. When making a payment the total amount was not clarified. Most companies taking a payment over the phone will say "I am taking x amount from your card today are you happy with that. I just had" Are you happy to go ahead"? I changed my address on all emails I sent to. you but even today after the payment has been taken I am having to request that you change my address, and ammend the answers to 8 and 9. I have also asked for the amount taken in payment to be clarified. I have never had a, satisfactory answer to my question that if every flat in my block is insured by a different company in the event of damage to the building how do you proceed. I have found my whole experience with you frustrating. I have stayed with you merely because I trust an English company more than a, Cypriot one”

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Posted 3 years ago

“Very impressed with the customer service from Jamie. He called me back as promised and was very professional. This company is perfect for me as I live in Europe but have a property in the Uk and after Brexit a lot of companies were unable to insure me.”

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Posted 3 years ago

“Staff I have spoken to have always been pleasant and helpful. I have never made a claim so I don't know how that would be.”

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Posted 3 years ago

“Intasure is an excellent insurance company; fair, efficient, reasonably priced, an with very good friendly service. I recommend it to everyone.”

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Posted 3 years ago

“Excellent service, fast and helpful”

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Posted 3 years ago

“Jamie was excellent. He spoke clearly and made it easy for me to answer all the questions. He quickly returned the insurance quotation and phoned to check everything was understood and correct. I was very happy with the quote and the price.”

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Posted 3 years ago

“Very helpful and friendly, clear wording and prompt result. Returned calls when expected.”

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Posted 3 years ago

“I was happy with the service but disappointed it had gone up nearly 40% from the year before with no real explanation or movement in Price.”

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Posted 3 years ago

“Very efficient service”

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Posted 3 years ago

“I found taking an insurance policy out with Intasure very easy and straight forward.”

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Posted 3 years ago

“Professional and friendly sorted out insurance promptly would definately recommend”

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Posted 3 years ago

“Very professional and great service”

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Posted 3 years ago

“Telephone interview with Intasure was pleasant, courteous, helpful and reassuring. Probably the only time I can recall, too, when a quote was cheaper than the previos year’s!”

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Posted 3 years ago

“Great service and dealt with a complex issue very professionally”

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Posted 3 years ago

“OMG what a nightmare trying to sort out 2 x new Holiday Let Insurances. I already have cover for 1 holiday let and wanted to insure 2 more. It was just impossible to get through then when I did Beth didn't know if a cover for all properties would be possible. she e mailed me to say its was and then promise of a call back didn't happen. I kept on trying and eventually got through. Ella was very good and polite but it appeared she had a fault on the phone line and it cut me off 4/5 times and she had to call back. The whole process took so long I nearly went with another company.”

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Posted 3 years ago

“Was quick and easy to arrange cover for my business. Used these for a few years now.”

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Posted 3 years ago

“Very friendly and quick service for setting up the insurance cover.”

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Posted 3 years ago

“Excellent service. Dealt with Julian Williams. Very efficient and amiable and willing to answer any questions.”

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Posted 3 years ago

“Ella was very helpful and polite, ensuring that my property in Spain had sufficient cover while trying to secure for me the best value offer.”

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Posted 3 years ago

Intasure is rated 4.7 based on 7,176 reviews