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Intasure Reviews

4.7 Rating 7,176 Reviews
95 %
of reviewers recommend Intasure
4.7
Based on 7,176 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Intasure Reviews

About Intasure:

Intasure's insurance products combine flexiblility with comprehensive cover. All our policy documents are in English and you will talk directly to a UK based English speaking support team.

Visit Website

Phone:

0345 111 0680

Email:

support@intasure.com

Location:

Oakhurst House,
77 Mount Ephraim,
Tunbridge Wells
Kent
TN4 8BS

Anonymous
Anonymous  // 01/01/2019
Very straightforward process, polite and professional customer service during renewal.
Helpful Report
Posted 4 years ago
We have been insuring our second home in the UK through Intasure since 2015. Their prices have always been competitive and, after we rebuilt our house using a non-traditional construction, they were very willing to get the property individually underwritten for us at a price that was not matched elsewhere. On top of this, the service is attentive and friendly. I cannot comment on claim handling since, fortunately, we have no yet had to make one
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Posted 4 years ago
This is a review of your sales process only. I wont know how good you are until you deal with an issue and how well and quickly you pay out.
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Posted 4 years ago
Quick easy and professional!!
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Posted 4 years ago
The insurance clerk, Charlie, was very helpful, friendly and efficient. He explained the cover, excesses and exclusions clearly and in detail. We are pleased with the cover provided and would be happy to recommend Intasure.
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Posted 4 years ago
Very happy with the service and information given .Adviser very polite and helpful
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Posted 4 years ago
Excellent service!
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Posted 4 years ago
I would prefer to renew online, there was a link in the email but it didn't lead to a page where I could renew. Apart from that it worked well as the office called when they said they would and I would have forgotten otherwise, so thank you
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Posted 4 years ago
It was a pleasure to deal with intasure the sales where polite and guided me all the way well done Thanks
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Posted 4 years ago
Very good and helpful service that allowed me to go ahead for another year of villa insurance.
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Posted 4 years ago
Great customer service, very helpful member of staff
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Posted 4 years ago
I asked the agent to clarify a question and email me a reply to confirm his telephone answer. I have not received the email reply.
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Posted 4 years ago
Good service but had to haggle to get the premium to a sensible price.
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Posted 4 years ago
Renewed my Static Caravan policy with Intasure again as I had a question on my policy requested callback & an excellent girl called back (Natasha Miles) she helped me step by step to check I had all I needed to be covered properly. As she called & was so good at her job with knowledge etc.I decided to renew again as the quote was similar to last year great rates & a profesional company with excellent customer service agents like Natasha thank you Intasure good to know Im with you & you all with me.
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Posted 4 years ago
It was quick and easy and the people I spoke with knew what they were talking about. They called back when promised and got our insurance sorted right away.
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Posted 4 years ago
In short 100%
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Posted 4 years ago
Charlie the agent I spoke with was very helpful, explained everything clearly to me. the price I paid for insurance was excellent, I’m very happy with the service I received.
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Posted 4 years ago
Having left a msg I was called back first thing next day (which I hadn’t really expected as this is during CV19 lockdown) answered all the questions - very nice person on phone and my Insurance was sorted. Excellent service
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Posted 4 years ago
From the first tentative online enquiry, the speed and professional response was excellent. The service and patience from Shamil was really positive. The premium was competitive and suited our needs, having been able to scrutinise the policy content in detail prior to purchasing. Intasure is well worth considering for overseas home ownership insurance.
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Posted 4 years ago
Just bought a villa in Gran Canaria - due to the Covid19 virus the sellers were in quarantine so were staying put and paying us rent whilst they could not vacate the property. INtrasure ensured that we were insured both for the normal building and contents plus the unexpected rental of the property at a competitive rate. All sorted with one 30 minute phonemail. Excellent.
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Posted 4 years ago
Intasure is rated 4.7 based on 7,176 reviews