Intasure Reviews

Name: Intasure
Address: Oakhurst House, 77 Mount Ephraim, Tunbridge Wells, Kent
Rating: 4.68

4.7 Rating 7,176 Reviews

95 %

of reviewers recommend Intasure

Company Reviews

Metrics

Info

4.7

Based on 7,176 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Intasure:

Intasure's insurance products combine flexiblility with comprehensive cover. All our policy documents are in English and you will talk directly to a UK based English speaking support team.

Visit Website

Phone:

0345 111 0680

Email:

support@intasure.com

Location:

Oakhurst House,
77 Mount Ephraim,
Tunbridge Wells
Kent
TN4 8BS

Intasure 5 star review on 17th October 2020

Anonymous

Intasure 5 star review on 31st December 2016

James D

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been a client for many years. Truly disappointed to receive an email advising my policy had been cancelled. Surprised I was , however after some twenty minutes I am back as a customer.”

Helpful Report

Posted 5 years ago

“Help friendly staff and competitive rates for comprehensive holidays home cover.”

Helpful Report

Posted 5 years ago

“Very polite, staff & efficient.”

Helpful Report

Posted 5 years ago

“Renewal was straightforward, with quick response on the phone. These days most insurers seem automatically to hike up the premium at renewal, but I was pleased that this wasn't the case with Intasure. The person dealing with the renewal was polite and efficient. Perhaps some of the questions could have been dispensed with, because no policy changes were required.”

Helpful Report

Posted 5 years ago

“Fortunately I haven't had a claim. The service has been very good with staff being very helpful to explain any details of the policy.”

Helpful Report

Posted 5 years ago

“Person was helpful but was not able to make a lower discount than I would have liked. A big increase from last year, from 344 to 371.”

Helpful Report

Posted 5 years ago

“Very helpful”

Helpful Report

Posted 5 years ago

“Very good service, called when they said, sent all documents via email within seconds. This is my 2nd year with this company. cannot fault them.”

Helpful Report

Posted 5 years ago

“Renewals telephone service and information was top class, informative, helpful, following up and finding further information I requested promptly and efficiently. As a result I’m happy to keep my insurance with Intasure.”

Helpful Report

Posted 5 years ago

“i have to say your adviser shamil was one of the most helpfull advisers i have ever spoken to a 5 star adviser i would recommend intasure to all my friends”

Helpful Report

Posted 5 years ago

“Hiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiii”

Helpful Report

Posted 5 years ago

“The person I spoke to was friendly, efficient and explained clearly the policy and options. I cannot comment on ease of claims - hopefully will not have to”

Helpful Report

Posted 5 years ago

“Julie took me through the renewal - it was very professional, very happy to recommend her”

Helpful Report

Posted 5 years ago

“I feel strongly that Intasure should not leave it to long-standing customers to negotiate a price. Older people are less likely to do so. Loyal customers should be given a discount automatically. The administrative charge is shocking! £55 for sending an email once a year? All insurers should bear in mind the point of insurance: we pay premiums on the understanding that if something goes wrong we will get help. The use of t&c to subvert this principle is just mean. Several years ago I did recommend Intasure to a friend but I’m not sure I would do so now because of the relentless rise in premiums (several times inflation at nearly 16% in two years in my case).”

Helpful Report

Posted 5 years ago

“Efficient service”

Helpful Report

Posted 5 years ago

“Helpful, Knowledgable ,Friendly agent help resolve renewal query very quickly”

Helpful Report

Posted 5 years ago

“Very helpful telephone conversation. I tried online but my browser couldn't manage the forms. I got what I needed and the agent was polite.”

Helpful Report

Posted 5 years ago

“Very informative and got the exact cover I needed”

Helpful Report

Posted 5 years ago

“Very helpful and friendly staff”

Helpful Report

Posted 5 years ago

“Fast efficient friendly staff. Good prices”

Helpful Report

Posted 5 years ago

Intasure is rated 4.7 based on 7,176 reviews