Intasure Reviews

Name: Intasure
Address: Oakhurst House, 77 Mount Ephraim, Tunbridge Wells, Kent
Rating: 4.68

4.7 Rating 7,176 Reviews

95 %

of reviewers recommend Intasure

Company Reviews

Metrics

Info

4.7

Based on 7,176 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Intasure:

Intasure's insurance products combine flexiblility with comprehensive cover. All our policy documents are in English and you will talk directly to a UK based English speaking support team.

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Phone:

0345 111 0680

Email:

support@intasure.com

Location:

Oakhurst House,
77 Mount Ephraim,
Tunbridge Wells
Kent
TN4 8BS

Intasure 5 star review on 17th October 2020

Anonymous

Intasure 5 star review on 31st December 2016

James D

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The level of cover is good and the customer services I think it is such a shame that the admin charge is so high”

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Posted 3 years ago

“Good customer service but not the cheapest”

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Posted 3 years ago

“Josh was an incredibly friendly chat who remained professional throughout the consultation. Thanks Josh I hope this is passed on to him”

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Posted 3 years ago

“I was a bit alarmed that the young lady who I dealt with said my pool was not covered! I have used Intasure for 14yrs and always assumed it was covered when I done the first cover and disclosed we had a private pool!”

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Posted 3 years ago

“Requied european caravan insurance and found them efficient and courteous.”

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Posted 3 years ago

“It was easy due to the pleasant and helpful manner of the lady I spoke to.”

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Posted 3 years ago

“Competitive quote and friendly staff made for an easy experience. The couple of extra add on insurances I took were relevant to my needs and affordable.”

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Posted 3 years ago

“Our advisor was polite accurate and understood our concerns. He was able to put our minds at ease and the cover chosen was at a sensible price.”

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Posted 3 years ago

“I guess it was a busy time with easing of lockdown but had to wait a long time and didn't have cover when we wanted. That said when they finally did get back to us it was all very smooth.”

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Posted 3 years ago

“Staff I have spoken to have always been pleasant and helpful. I have never made a claim so I don't know how that would be.”

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Posted 3 years ago

“Very friendly and quick service for setting up the insurance cover.”

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Posted 3 years ago

“This would be a five star review but for the fact that you insist on adding an administration charge to your quote. This isn't clever it is just extremely irritating. As it has to be paid it should be included in the quote.”

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Posted 4 years ago

“Living in France and wanting to insure my house in Scotland, which is currently let out. Intasure where the only insurance company I found that had set up to support UK citizens resident in EEA with property in UK post Brexit. All set up with minimum of fuss, sensible Premium Only down side was that while I accept everyone was working from home due to Covid, waiting time for calls to be answered where very long - on one occasion 25 minutes. However, they did ring back when they said they would.”

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Posted 4 years ago

“Special thanks to Jamie particularly for being so patient and dedicated customer service”

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Posted 4 years ago

“Once I was able to get through to an agent the service provided was excellent, Shamil was helpful and knowledgeable and made the whole process painless”

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Posted 4 years ago

“Efficient and courteous service. But too many superfluous files sent on the email.”

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Posted 4 years ago

“It was fast and easy and the quite surprisingly good”

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Posted 4 years ago

“Having had to switch to Intasure due to Brexit I was pleased to find the premium was not more than I was paying before. Even though I didn't receive the prearranged phone call, once we made contact the process was smooth and efficient.”

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Posted 4 years ago

“Ok, but admin cost in policy renewal is high considering I never use the service. I have been with intasure for the past 4 years.”

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Posted 4 years ago

“In the extended period I was on the phone with Intasures two representatives,I found them both to be courteous, and very knowlegable concerning their business.wasting no time and happy to go back over points I wasn't sure about.”

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Posted 4 years ago

Intasure is rated 4.7 based on 7,176 reviews