Intasure Reviews

Name: Intasure
Address: Oakhurst House, 77 Mount Ephraim, Tunbridge Wells, Kent
Rating: 4.68

4.7 Rating 7,176 Reviews

95 %

of reviewers recommend Intasure

Company Reviews

Metrics

Info

4.7

Based on 7,176 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Intasure:

Intasure's insurance products combine flexiblility with comprehensive cover. All our policy documents are in English and you will talk directly to a UK based English speaking support team.

Visit Website

Phone:

0345 111 0680

Email:

support@intasure.com

Location:

Oakhurst House,
77 Mount Ephraim,
Tunbridge Wells
Kent
TN4 8BS

Intasure 5 star review on 17th October 2020

Anonymous

Intasure 5 star review on 31st December 2016

James D

Anonymous

Anonymous // 01/01/2019

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“The person I spoke to (Matt?) was pleasant and efficient and was able to deal with everything over the phone. Very seamless experience.”

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Posted 3 years ago

“Very happy with the lady who carried out my Holliday chalet Insurance. Beverly her name . Professional well spoken and clear .”

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Posted 3 years ago

“Very detailed and informative questions to ensure we had the correct cover.”

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Posted 3 years ago

“Bradley was very helpful. When I was missing some information he agreed to call me back later, giving me time to locate the paperwork.”

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Posted 3 years ago

“Always met with friendliness and efficiency and questions answered quickly. Thanks you”

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Posted 3 years ago

“Fast telephone response and clear and informative assistance when I purchased home insurance. Very happy with the service”

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Posted 3 years ago

“Excellent smooth and professional service - Beth was very helpful and met all my needs very quickly”

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Posted 3 years ago

“Beth was great, to the point and explained everything well.”

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Posted 3 years ago

“I have never had to claim against the policy, so cannot rate the service beyond the renewals team. I had problems with my renewal. You can only pay on-line by direct debit and incur high interest charges. You can only pay by card for a one-off annual payment by phone. You cannot pay by bank transfer as a one off payment. The phone lines were very busy. I didn't get call backs and when I did manage to get through the very lovely agent was pushing for automatic renewal. Two weeks before they did try to call me a few times at home to get me to renew over the phone, but not at times I was available. There needs to be a service by which you can pay by bank transfer or for the policy as a one off payment on line.”

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Posted 3 years ago

“Helpful, professional Sales Representatives. I'm very satisfied with the service that I received.”

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Posted 3 years ago

“Very professional and caring service”

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Posted 3 years ago

“Extremely helpful and easy to deal with.”

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Posted 3 years ago

“prompt and efficient service.”

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Posted 3 years ago

“I've taken out cover to include earthquake cover told I would receive a call for an extra cover which I needed to pay for im still waiting not good.”

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Posted 3 years ago

“I laboured through several websites and telephone conversations unsuccessfully before discovering Intasure, having been referred to their own website. From my first impressions of the website, I quickly realised they would be able to help with my insurance requirements. Shamil was the telephone advisor I spoke to, and I commend his friendly and efficient service, answering my questions, taking me through the various information to hand, and helping me to secure the most appropriate cover. I very much appreciated his cheerful humour too - an unexpected detail during a call I expected to be long and painfully laborious! I'm very grateful to find the cover I wanted, and very happy with the outcome of the excellent customer service I received.”

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Posted 3 years ago

“Very easy to understand and polite knowledgeable person took the call. Also easy to contact which isn't always the case at the moment. Will contact again for future quotes.”

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Posted 3 years ago

“I was very impressed with the way they handled my quote process”

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Posted 3 years ago

“Very good 👍”

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Posted 3 years ago

“Very efficient service. Rang us back promptly at the agreed time”

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Posted 3 years ago

“Friendly and knowledgeable staff. Received my documents the same day. Good service.”

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Posted 3 years ago

Intasure is rated 4.7 based on 7,176 reviews