Intasure Reviews

Name: Intasure
Address: Oakhurst House, 77 Mount Ephraim, Tunbridge Wells, Kent
Rating: 4.68

4.7 Rating 7,176 Reviews

95 %

of reviewers recommend Intasure

Company Reviews

Metrics

Info

4.7

Based on 7,176 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Intasure:

Intasure's insurance products combine flexiblility with comprehensive cover. All our policy documents are in English and you will talk directly to a UK based English speaking support team.

Visit Website

Phone:

0345 111 0680

Email:

support@intasure.com

Location:

Oakhurst House,
77 Mount Ephraim,
Tunbridge Wells
Kent
TN4 8BS

Intasure 5 star review on 17th October 2020

Anonymous

Intasure 5 star review on 31st December 2016

James D

Anonymous

Anonymous // 01/01/2019

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“I've been with them for a number of years without issue, but when renewing this year their payment system was faulty, they took my payment three times from my credit card and when I alerted them they did nothing to reimburse me. After many phone calls and e-mails, I had to make a claim through my bank to get the money back. Not good, I fear their service is deteriorating.”

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Posted 1 year ago

“A service that understands people. I get the reminder call beforehand and the process of renewal is explained clearly. Happy days!”

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Posted 1 year ago

“Friendly and knowledgeable. Answered all my questions clearly.”

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Posted 1 year ago

“I have been a customer for many years. Intasure is reasonably priced, gives good cover & the staff are most helpful.”

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Posted 1 year ago

“Prices seem ok. I seem to get a lot of paperwork with my renewal and some doesn't seem to apply to me, which is a bit confusing. I've made one claim and the procedure was straightforward and pretty quick.”

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Posted 1 year ago

“Just renewed my Spanish property insurance and this year opted to pay premium in full and not monthly. Agent said Premium Credit cancelled but first payment has been debited from my account. Rang again and agent said she would cancel and return payment but still no correspondence or return of premium”

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Posted 1 year ago

“Very happy with the service we received. Very efficient and professional. When do we receive the Amazon vouchers as have not yet received them”

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Posted 1 year ago

“Was recommended by a friend,plus an Amazon voucher to the value of £25.00was advertised,but to date note received.Staff were helpful though.”

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Posted 1 year ago

“I have asked, Three years running if: You would let me Distribute ‘Flyers’ for your company, in the apartment block I have an Apt in, in Spain! No one, has bothered to get back to me, to even say, ‘Thanks but No Thanks’? There are 98 apartments in my Block and I am ‘More Than’ happy to hand them to any Brit, I see down in Spain! I go for 3-6 months a year! Do you Not want/Need My Help to gain New Clients? Or is it too much hassle for you??”

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Posted 1 year ago

“schnell und einfach ! danke !”

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Posted 1 year ago

“Intasure were recommended to us by a fellow member the whole process was very straightforward.”

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Posted 1 year ago

“The agent was very good, very professional & very friendly, & spoke in easy simple terms which I like.👍”

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Posted 1 year ago

“Just one point. When I took out the policy in 2002, I was asked if I wanted to set up a recurring means of paying in subsequent years. I said no as I always review insurance annually and pay separately. When I reviewed the proposal for 2003 I requested twice how I would pay as I could not recall how I paid last time and would not necessarily have paid by the same means. I got no substantive response. Then I find that you had taken the sum from my credit card. In my view, you had no authority to do this, given that at that stage I had not formally accepted the proposal and secondly that I had not authorized you to debit my credit card in question. I don't want this to happen again Kenneth Dibble”

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Posted 1 year ago

“All three representatives who assisted me were very polite. The first two experienced difficulties in processing my payment. The first representative and I had trouble exchanging information. After several days of follow-up, I think I completed the purchase. Pricing and coverage were fair.”

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Posted 1 year ago

“Trouble free, worry free, peace of mind insurance. Thank you.”

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Posted 1 year ago

“It was a pleasure speaking with the team and will go back to them”

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Posted 1 year ago

“I like the fact this company has an uncomplicated automatic renewal policy, but that they keep the property owner informed beforehand. I’ve thankfully never had to make a claim on my policy, so of course can’t make any assumptions there.”

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Posted 1 year ago

“Very efficient renewal service. Didn't need to worry at all my premium taken straight from bank”

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Posted 1 year ago

“I was very impressed with the staff at Intasure, and how easy it was renewing my Landlord insurance policy. The lady was polite and very helpful.”

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Posted 1 year ago

“At renewal, I asked if I could pay monthly, as my property was under offer. I was advised that Premium Credit would not be able to me a service in the IOM. I advised that I work for Rossborough Insurance in the IOM and we use PC all the time. After 3 x telephone conversations with Intasure, I was advised that it was being looked into and someone would get back to me and they never did. Naturally, as we are both part of the AJ Gallagher Group, I expected more. I arranged the insurance elsewhere in the end, so not impressed at all!”

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Posted 1 year ago

Intasure is rated 4.7 based on 7,176 reviews